Process Associate - Opportunity To Cash

Siemens

0 - 3 years

3 - 7 Lacs

bengaluru

Posted:6 hours ago| Platform:

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Skills Required

siebel configuration business services ms office package closure crm siebel eai siebel workflows siebel scripting siebel tools presentation skills business development escript eai escripting siebel sales sql lead generation siebel crm

Work Mode

Work from Office

Job Type

Full Time

Job Description

Youll make an impact by:

Accurate and timely execution of transactional services defined in the global product catalogue for internal customers in accordance with the company regulations and guidelines. Receive customer calls and register notification in the CRM tool, Dispatch of Engineers, Upload Engineer Productive hours, Notification closure & NPS Survey.
Performing the assigned tasks on a timely manner with the highest standards of quality.
Rigorous follow up and closure of pending queries/open topics with ownership.
Complete reporting of activities handled on a daily/weekly/monthly basis (as per requirements).
Adherence to robust tracking mechanism on processed transactions daily.
Flexible working in shifts and during month ends.

Youll win us over by:

A University degree.
Proficiency in MS Office packages like Word, Excel, PowerPoint, Access.
Excellent Verbal and written Communication skills.

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