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Process Associate-Insurance

Process Associate-Insurance

Cogneesol

0 - 2 years

1 - 3 Lacs

Mohali Chandigarh

Posted:1 month ago| Platform:

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Skills Required

Insurance Claims Insurance Us Insurance Claims Processing Communication Skills Claims Management Insurance Operations Verbal Communication

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities Process claims in line with required service standard and in accordance with delegated authority. Collate information from correct sources to assess ensuring accurate and fair assessment of all claims. Challenge any anomalies including declining all invalid claims. Communicate effectively with customers, representatives and veterinary practices to manage expectations throughout the claims process. Pro-actively managing caseloads. Manage multi-channel correspondence across emails, post and telephone calls. Effectively manage claim cost. Organize, record and distribute incoming correspondence through multiple channels efficiently. Update and maintain policy records accurately Liaise with both internal and external customers via telephone and email. Maintain an appropriate level of knowledge regarding products, procedures, service, system and frameworks. Any other tasks deemed appropriate by the Line Manager. Requirements: Willingness to learn the intricacies of Claims. Excellent verbal and written communication skills. The ability to prioritise workloads and meet deadlines. Attention to detail. To be pro-active and self-motivated. Experience in handling of insurance claims. Excellent attention to detail. Strong written and verbal communication skills. Ability to build and maintain positive relationships with all customers, colleagues and members of management. A professional and proactive customer focused outlook with a passion to demonstrate a high level of customer service. To be Pro-active and self-motivated

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Cogneesol

www.cogneesol.com

Information Technology & Services

Washington

51-200 Employees

14 Jobs

Key People

Sahil Mehta

Founder & CEO
Neha Bansal

Co-founder & COO
Rajesh Sharma

Chief Technology Officer

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Process Associate-Insurance

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