Posted:2 months ago|
Platform:
Work from Office
Full Time
At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment
.
We are inviting applications for the role of Process Associate, Content Moderation - English
We’re looking for someone with a strong work ethic, and the ability to work well both independently and within the context of a larger team-oriented environment.Self-starting, intellectually curious and creative individual comfortable operating in a fast-paced, dynamic environmentResponsibilities• Provide resolution to maintain standards of quality• Review content and provide resolution based on prescribed guidelines• Recognize trends and patterns and raise issues timely• Provide insights to help improve the support to the users• Maintain a thorough understanding of process and policies• Provide excellent customer service to our customers• This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/ sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech.
Qualifications we seek in you
Minimum qualifications• Any Graduate (PG an added advantage)• Freshers are eligible• Fluent in English Language
Preferred qualifications
• Effective probing skills and analyzing / understanding skills• Problem solving skills with customer centric approach• Must be able to work on a flexible schedule (including weekend shift work)
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.
Genpact
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