Process Analyst

Job Description

Work From Office Only Shift Time - 4pm - 1am What are we looking for? We are seeking highly motivated and detail-oriented individuals to join our Business Process Management You will play a crucial role in managing the client's financial transactions, ensuring accuracy in billing and collections. This position provides an excellent opportunity for recent graduates to kickstart their career in finance and accounting. Job Responsibilities: Process Analyst - Accounts Receivable (AR) Perform data analysis on Accounts Receivable (AR) key performance indicators (KPIs) such as Days Sales Outstanding (DSO), aging, collection rates, and dispute resolution cycle times, ensuring compliance with payment terms and service level agreements (SLAs). Responsible for the operational and managerial reporting related to Accounts Receivable processes . Process invoices, payments, credit memos, and remittance information through established Accounts Receivable and ERP systems . Develop and maintain excellent customer service for both internal stakeholders (e.g., Sales, Finance) and external customers regarding AR inquiries and dispute resolution . Identify Accounts Receivable process improvement opportunities and drive active discussions to explore and implement them. Monitor and evaluate the performance of every AR sub-process (e.g., invoicing, cash application, collections, dispute management) to ensure seamless and efficient operations. Ensure proper time management by establishing expertise over AR processes and facilitating cross-process training within the team. Ability to effectively collaborate across diverse functional domains (e.g., Sales, Finance, Legal) and quickly grasp the fundamental aspects of new business nuances impacting AR, all while managing complexity and a substantial volume of financial information without feeling overwhelmed. Thorough knowledge of Accounts Receivable process mapping and process re-engineering methodologies . Accumulate data through procedure mapping, stream graphing, and workshops to help enhance existing Accounts Receivable business processes or develop new ones. Meet with internal stakeholders (e.g., Finance, Sales, Operations) and external clients on a regular basis to gather data and information and to build a healthy rapport. Coordinate with cross-functional teams (e.g., Sales, Customer Service, Finance) to drive daily and weekly Accounts Receivable performance metrics for the business unit. Demonstrate a strong sense of urgency and ability to effectively manage and prioritize multiple work requirements to meet critical AR deadlines. Skilled in MS Office applications (Excel, Word, PowerPoint). Qualification: Is Education overrated? Yes. We believe so. But there is no way to locate you otherwise. So we might look for at least a Bachelor's degree in Commerce, Business Administration, or a related field. Exceptional attention to detail and accuracy in process execution and data integrity , particularly within financial workflows. Excellent communication and interpersonal skills, crucial for interacting with both internal teams and external customers regarding AR process matters. Proficiency in MS Excel/Google Sheets (for robust data analysis and process reporting) , and experience with ERP systems, financial process management tools, or workflow automation platforms is a significant plus. Ability to work effectively in a team-oriented environment and consistently meet critical operational deadlines. Solid understanding of Accounts Receivable process flows, key financial concepts involved in receivables management, and their operational impact on broader business functions . Strong organizational and problem-solving skills, especially for optimizing AR workflows and streamlining dispute resolution processes. Willingness to learn and adapt quickly to new AR processes, emerging financial technologies, and automation tools.