1032 Probing Jobs - Page 42

Job Information Date Opened 05/01/2025 Job Type Fulltime Work Experience 5+ years Industry IT Services City Hyderabad State/Province Telangana Country India Zip/Postal Code 500032 Job Description What You Will Do: Customer Centricity – Soft Skills 1) Communication - Strong written and oral communications skills 2) Interpersonal - Strong relationship building for getting work done efficiently 3) Intelligent Probing - Asking smart questions, in-depth understanding of the opportunity context 4)Collaboration - Effective use of tools - Presales Templates, MS Teams, OneDrive, Calendars, etc. 5) Presentation Skills - Strong presentation skills and experience presentation to C-Level executives 6) Negotiation - Resource allocation, response timelines, estimates, resource loading, rates, etc. Agility – Responsiveness 1) Kickoff & bid planning - High reaction speed and quality; identification of the right team. 2) Adherence to the bid plan - High reaction speed and quality; identification of the right team 3) Follow-ups & reminders - Timely and appropriate reminders 4) Pro activeness - Quick risk identification & highlighting; early identification of key deliverables not directly asked for (e.g. mock-ups) early win theme identification with the help of key stakeholders. Responsibility –Deliverable Quality & Process compliance 1) Language & articulation - Consistent, high quality language across sections of a proposal; correctness of grammar, punctuation and appropriate capitalization 2) Document structure - Standard template for general proposals; customized structure for specific requests like RFPs; story boarding for presentations 3) Completeness & correctness - General completeness and according to requirements specified in solicitation documents; correctness of content - functional, technical, company data, process-related content, creative content like mock-ups, etc. 4) Process compliance - Regular and timely updates, updating knowledge repository 5) Aesthetics & document formatting - Quality, consistency/relevance of graphics - architecture diagrams, mock-ups, infographics, etc.; consistency of formatting (headings, fonts, indents, bullets, table and diagram captions, text alignment, etc.); adherence to Kanerika standards or client specified standards . Intelligence – Value Addition 1) Providing intelligence to the bid team - Client’s industry, client (general info and their preferences for engagement model, development methodology), competition, "build vs buy" research (if applicable), tentative budget, etc. 2) Empathy - Understanding customer’s deeper pain area/s (generally not specified in the solicitation documents) with research and intelligent queries 3) Baking win themes - (at times subtly) in all sections of the deliverable/s and strong messaging in the executive summary. 4) Solution & estimation validation - Ability to guide and challenge the solution & the estimates 5) Quality of original exec summary -A strong first pass; with zero objective (factual) errors. Global - leveraging Organizational Strength 1) Relevance & quality of case studies - Including all relevant success stories, 2) Leveraging the best contributors - Specific context of each opportunity 3) Effective use of past knowledge – from the past presales deliverables 4) Effective use of support groups - Talent management, Information Security, Legal, HR, etc. Requirements What you’ll bring Must Have Skills MBA from reputed Institute 3+ years of experience working in Presales in IT industry Soft Skills Communication Skills Presentation Skills Interpersonal relations Flexible and Hard-working Technical Skills Knowledge of Presales Processes Basic understanding of business analytics and AI High IQ and EQ Benefits 1) Culture: Open Door Policy: Encourages open communication and accessibility to management. Open Office Floor Plan: Fosters a collaborative and interactive work environment. Flexible Working Hours: Allows employees to have flexibility in their work schedules. Employee Referral Bonus: Rewards employees for referring qualified candidates.

DESCRIPTION Job Summary: Supports customer facing sales force through the rhythm of sales; Lead to close. Executes, supports, improves selected activities under limited supervision. Key Responsibilities: Responds to incoming customer calls, emails, qualifies them, and routes the qualified contacts and leads to associated sales professional(s). Compiles budgetary quotes for simple to complicated jobs by gathering technical data, customer presentations, lead time and others for customer facing sales force. Gets involved in customer visits and events, makes decisions where there is no clear procedure outlined. Receives and processes orders, issues order acknowledgements, invoices and shipping notices for simple to complicated jobs. Communicates order status, inventory status and other associated information to customer facing sales force, and identifies any issues. Resolves customer issues where applicable, engages other for resolution where applicable (including shipment and after sale). Periodically reviews and reports inventory/stock levels, takes action and creates orders if needed. Actively supports all branch personnel in the sale of products to retail customers across varying levels of tasks. RESPONSIBILITIES Competencies: Action oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. Collaborates - Building partnerships and working collaboratively with others to meet shared objectives. Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. Customer focus - Building strong customer relationships and delivering customer-centric solutions. Channel Awareness - Explains and contextualizes industry structure, dynamics, and path to market in order to advance organizational goals. Account Planning - Identifies objectives to drive execution of business and/or account strategy by reviewing the status relative to where it needs to be and enabling tracking of progress against targets. Adapts to target audience - Explains complex topics (significant technical data, subject matter expertise, etc.) in such a way that the target audience (e.g. sales professionals, customers, training vendors, etc.) can understand, retain, and use the information Integrates Customer Perspective - Incorporates an understanding of the customers' perspective on our products and sales efforts to develop sales content that improves our ability to meet their needs and increase revenue. Sales Forecasting - Collects and assesses customer data from internal and external sources; compares against historical data to determine useful inputs and create a forecast of future consumption patterns. Sales Pipeline Management - Plans proactively for successful execution of account/territory-level sales strategies and plans based on current pipeline; evaluates pipeline health (size, contents, progress); adjusts sales strategy, plans, or high impact activities accordingly; as applicable coaches sellers in order to achieve sales objectives. Sense Making - Through a series of diagnostic and probing questions and research, develops and/or supports an intimate understanding of the customer needs, behaviors, and/or their buying journey. Synthesizes complex information from internal and external resources to deliver tailored solutions for the internal or external customer. Values differences - Recognizing the value that different perspectives and cultures bring to an organization. Education, Licenses, Certifications: High school diploma or certificate of completion of secondary education or equivalent experience to the extent such experience meets applicable regulations. This position may require licensing for compliance with export controls or sanctions regulations. Experience: Requires significant relevant work experience or specialized skills obtained through education, training or on-the-job experience. QUALIFICATIONS Candidate should well aware about diesel engine background, Industrial Segment. Having good CRM with customers. Travelling at various locations- Chhattisgarh, Madhya Pradesh & Nagpur Area for generate Cummins after sales & service business. Payment collection & Receivable control in the required role. Good knowledge in MS office. Location for this position will be Nagpur. This position will be on-site with 75% domestic travel. Job Sales Organization Cummins Inc. Role Category Hybrid Job Type Office ReqID 2414093 Relocation Package Yes

Do you excel at building meaningful relationships and turning them into successful partnerships? Are you passionate about driving business growth and creating a lasting impact? If so, we’d love to connect with you! We are seeking a highly motivated and results-oriented Consultative Selling Expert to join our team and drive sales of our B2B products especially in Corporate Training & EdTech . In this role, you will leverage your deep understanding of consultative selling and digital marketing to identify client needs, propose tailored solutions, and build long-term relationships that fuel our company's growth. What you will do: Prospect and qualify potential clients: Identify and engage decision-makers within target organizations, understanding their unique challenges and needs. Conduct needs assessments: Ask probing questions, actively listen, and analyze client data to uncover opportunities where our educational products can deliver significant value. Craft compelling solutions: Tailor product presentations and proposals showcasing how our offerings address specific client pain points and align with business goals. Negotiate and close deals: Secure agreements that meet both client needs and company objectives, demonstrating strong negotiation and closing skills. Build and nurture relationships: Cultivate strong relationships with clients, providing ongoing support and ensuring their success with our products. Stay ahead of the curve: Continuously research and stay updated on industry trends, competitor offerings, and educational best practices. Leverage digital marketing skills: Develop and execute targeted digital marketing campaigns to generate leads, nurture prospects, and amplify sales efforts. Utilize various channels like email marketing, social media marketing, content marketing, and paid advertising. Analyze and optimize campaigns: Track campaign performance, analyze data, and make adjustments to maximize lead generation and engagement. Who you are: A sales professional with 3-4 years of experience and proven track record of success in consultative selling, particularly within the B2B products space especially in Corporate training & EdTech. Expert listener: You possess the ability to actively listen, ask incisive questions, and understand the nuances of client needs. Solution-oriented: You can translate client challenges into customized solutions that demonstrate clear value proposition. Relationship builder: You can build rapport, trust, and lasting partnerships with clients. Strong communicator: You can articulate complex concepts clearly, concisely, and persuasively. Self-motivated and results-driven: You thrive in a fast-paced environment and are committed to exceeding targets. Digital marketing savvy: Possess strong understanding of digital marketing principles and platforms. Experience with email marketing, social media marketing, content marketing, and/or paid advertising is a plus. What we offer: Competitive salary and benefits package Opportunity to make a real impact on businesses and individuals through education Collaborative and supportive work environment Potential for career growth and development Job Types: Full-time, Permanent Pay: ₹600,000.00 - ₹700,000.00 per year Benefits: Health insurance Schedule: Day shift Supplemental Pay: Performance bonus Ability to commute/relocate: Gachibowli, Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): Apply only, if you have relevant experience Education: Bachelor's (Preferred) Experience: B2B Sales in Corporate Training/EdTech: 3 years (Required) B2B sales: 3 years (Required) Location: Gachibowli, Hyderabad, Telangana (Preferred) Shift availability: Day Shift (Preferred) Willingness to travel: 25% (Preferred) Work Location: In person Application Deadline: 10/07/2025

About Stownest Storage: Stownest Storage is a premier provider of cutting-edge storage solutions, committed to simplifying the storage experience for individuals and businesses. Our user-friendly website, stownest.com, serves as a gateway to our state-of-the-art facilities and innovative services, offering customers a seamless online experience tailored to their needs. Job Description: As an Inbound Sales Representative at Stownest Storage, you will be at the forefront of our sales efforts, engaging with customers who visit our website and converting inbound inquiries into sales opportunities. You will leverage your sales expertise and product knowledge to provide personalized assistance and guidance to customers, helping them find the perfect storage solution to meet their needs. Key Responsibilities: Customer Engagement: Respond promptly to inbound inquiries via phone, email, and live chat, providing personalized assistance and information about our storage services. Needs Assessment: Listen attentively to customers' storage requirements and preferences, asking probing questions to understand their needs and concerns. Product Recommendation: Utilize your knowledge of Stownest Storage's offerings and features to recommend suitable storage solutions tailored to each customer's needs. Sales Conversion: Guide customers through the sales process, addressing any questions or objections they may have and effectively communicating the value proposition of our services. Lead Management: Record and update customer information, inquiries, and interactions in our CRM system, maintaining accurate and up-to-date records of all sales activities. Customer Follow-Up: Follow up with leads and prospective customers to nurture relationships, answer additional questions, and facilitate the sales process. Collaboration: Collaborate closely with other departments, including marketing and operations, to ensure a seamless customer experience and optimize sales opportunities. Continuous Improvement: Stay updated on industry trends, market dynamics, and competitors' offerings to continually enhance your sales skills and performance. Requirements: Sales Experience: Proven track record in inbound sales or a related field, with a passion for delivering exceptional customer service and driving sales results. Excellent Communication Skills: Strong verbal and written communication skills, with the ability to engage and build rapport with customers effectively. Customer-Centric Mindset: Empathy, patience, and a genuine desire to help customers find the best storage solution for their needs. Product Knowledge: Familiarity with storage industry trends, terminology, and best practices, with the ability to quickly learn and adapt to new information. Adaptability: Ability to thrive in a fast-paced, dynamic work environment and adapt quickly to changing priorities and customer needs. Tech-Savvy: Comfortable using technology and CRM software to manage leads, track sales activities, and communicate with customers. Benefits: Competitive salary and performance-based incentives Comprehensive training and professional development opportunities Health insurance and other benefits Opportunities for career advancement within a growing company Join Stownest Storage and become part of a forward-thinking team dedicated to revolutionizing the storage industry and providing unparalleled service to our customers. Apply now and embark on an exciting career journey with us!

Customer Service and Support Location Chandigarh, India Job Title: Representative, Operations Job Description The Representative Customer Service / Technical Support position interfaces with customers via inbound and / or outbound calls, Emails / Chats or through the Internet depending upon client requirements. This position provides customer service support / Technical Support and resolution of routine problems regarding client's product or services. Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer Greet customers in a courteous, friendly, and professional manner using agreed upon procedures Maintain basic knowledge of client products and/or services Prepare complete and accurate work including appropriately notating accounts as required Participate in activities designed to improve customer satisfaction and business performance Offer additional products and/or services Track, document and retrieve information in call tracking database Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff In case you are selected for a Content Moderator role, please note that: 1. The nature of the job will include accessing explicit content that includes text, picture, video etc. 2. It will involve content curation, moderation & review of content uploaded on the platform. The reported content will need to be reviewed to find out any kind of abuse including & not limited to Violence, Extremism, Pornography, & Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual ,social thought process or behaviours. 3. It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our client’s terms of service Candidate Profile Graduate / Undergraduate in any discipline (may vary basis the job requirement) Courteous with strong customer service orientation Strong computer navigation skills and PC Knowledge Ability to effectively communicate, both written and verbally Dependable with strong attention to detail Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly Tolerance for repetitive work in a fast-paced, high production work environment Ability to work as a team member, as well as independently Demonstrate patience in all customer contact simulations, including maintaining a pleasant and professional tone and manner Ability to rotate shifts, as needed Based on location and/or program, additional experience/skills may be required Confirm customer understanding of the solution and provide additional customer education as needed Demonstrate strong probing and problem-solving skills Should be able to handle complex queries from customer and resolve the same independently Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic. Concentrix (including any employee or any affiliates) or any authorized third party (consultants / agencies / vendors) who assist in recruiting activities ever asked for any recruitment, processing or any other kind of fees in exchange for a job offer, or for any other recruitment related activities. Location: IND Chandigarh - DLF IT, Tower C, Site 2 Language Requirements: Time Type: If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents

Job Description: 1. Monitoring The Robotic Machines. 2. Assisting Robot Fleet Managers. 3. Maintaining The Daily Robot Data, Logs, reports Etc. 4. Providing Calling Support to Service Engineers Skills Required: MS-Word, Google sheets, MS Paint, MS Powerpoint Other Requirements: 1. Should Have Basic Computer Skills (Typing, Excel, Microsoft Word) 2. Should Have Good Communication And Verbal Skills (English, Hindi) 3. Should Have A Typing Speed Of 30 Words Per Minute 4. Should Take End-To-End Ownership And Accountability Of Customer Issues For Resolution 5. Should Not Hesitate In Seeking Help, Probing, And Going The Extra Mile To Solve Customer Issues 6. Should Have The Ability To Make Informed Decisions (Beyond Structured Setup) In A Timely Manner With An Understanding Of The Decision Outcome 7. Should Be Willing To Work The Night Shift.

Job Title: Representative, Operations Job Description The Representative Customer Service / Technical Support position interfaces with customers via inbound and / or outbound calls, Emails / Chats or through the Internet depending upon client requirements. This position provides customer service support / Technical Support and resolution of routine problems regarding client's product or services. Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer Greet customers in a courteous, friendly, and professional manner using agreed upon procedures Maintain basic knowledge of client products and/or services Prepare complete and accurate work including appropriately notating accounts as required Participate in activities designed to improve customer satisfaction and business performance Offer additional products and/or services Track, document and retrieve information in call tracking database Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff In case you are selected for a Content Moderator role, please note that: 1. The nature of the job will include accessing explicit content that includes text, picture, video etc. 2. It will involve content curation, moderation & review of content uploaded on the platform. The reported content will need to be reviewed to find out any kind of abuse including & not limited to Violence, Extremism, Pornography, & Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual ,social thought process or behaviours. 3. It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our client’s terms of service Candidate Profile Graduate / Undergraduate in any discipline (may vary basis the job requirement) Courteous with strong customer service orientation Strong computer navigation skills and PC Knowledge Ability to effectively communicate, both written and verbally Dependable with strong attention to detail Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly Tolerance for repetitive work in a fast-paced, high production work environment Ability to work as a team member, as well as independently Demonstrate patience in all customer contact simulations, including maintaining a pleasant and professional tone and manner Ability to rotate shifts, as needed Based on location and/or program, additional experience/skills may be required Confirm customer understanding of the solution and provide additional customer education as needed Demonstrate strong probing and problem-solving skills Should be able to handle complex queries from customer and resolve the same independently Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic. Concentrix (including any employee or any affiliates) or any authorized third party (consultants / agencies / vendors) who assist in recruiting activities ever asked for any recruitment, processing or any other kind of fees in exchange for a job offer, or for any other recruitment related activities. Location: IND Chandigarh - DLF IT, Tower C, Site 2 Language Requirements: Time Type: If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents