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4.0 years

6 - 8 Lacs

Bengaluru

Remote

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- 4+ years of corporate setting Windows, Mac or Linux Operating systems support experience and experience in the AV sector with a proven record of effectively commissioning, configuring, troubleshooting or installing corporate AV systems - Microsoft MCSE, MCITP Systems Administrator (Active Directory) experience - ITIL Knowledge - Experience in Linux, Microsoft, and network systems administration - Experience working with AV technologies such as Extron, Crestron, BiAmp, Cisco, Shure and Poly; control systems, DTP systems, matrix switchers, extenders and audio DSPs - Excellent troubleshooting, problem-solving and diagnosis skills with a strong understanding of signal flow - Experience with network technology including video and audio over IP (e.g. Dante/AES) - Candidates should be results oriented and delivery focused with demonstrated experience working with corporate users and engineering teams. - Analytical abilities and proven problem-solving skills; must be a real troubleshooter who excels at spotting issues and monitoring problems. - Ability to establish and build healthy working relationships and partnerships with peers, customers, vendors and suppliers - Excellent communication, interpersonal and presentation skills, both oral and written communication - Strong prioritization and organizational skills with attention to detail - Ability to multi-task and handle multiple priorities in an innovative and fast paced environment. - Strong verbal and written communications skills, including an ability to effectively communicate with both business and technical teams. - Ability to manage high priority projects - Ability to travel up to 10% As an ITS Support Engineer at Amazon, you'll be the go-to expert for corporate employees, providing seamless end-to-end services and frictionless on-site technical support to ensure uninterrupted productivity. With an advanced understanding of IT standards, systems, and equipment, you'll work independently or collaboratively to manage projects, adapt quickly to new processes, and serve as a mentor for escalations. Your role involves engaging with Amazonians across teams, diagnosing and resolving a wide variety of specialized hardware and software issues, and implementing successful solutions. As part of the Amazon Helpdesk, you'll be the first point of contact for technical questions and problems, working with service managers and staff to maintain internal solutions and manage on-premises infrastructure. This dynamic position requires strong communication skills, technical and analytical competencies, and above all, a customer-obsessed mindset. You'll have the opportunity to develop your career while supporting Amazon's unique corporate infrastructure, service platforms, and employees, making you a crucial part of the IT Services Team in maintaining the company's innovative and efficient work environment. Key job responsibilities As a dedicated IT Support Professional, responsibilities encompass providing comprehensive ticket-based, walk-up, and remote Help desk support across Amazon's multi-site environments, while delivering high-quality, hands-on troubleshooting and resolution of technical issues. The role involves managing service provider engagements, overseeing routine processes including new hire onboarding, computer lifecycle management, asset inventory, imaging, warranty support, and hardware recycling. Key functions include participating in process development and implementation, researching and deploying new hardware/software solutions, and evaluating system health through log analysis. Critical responsibilities include providing on-call support for high-severity incidents and serving as an escalation point of contact for the team, while assisting with activities to triage and escalate system or network outages to minimize downtime. The position requires effective understanding and execution of change management activities in a high-availability environment, along with active collaboration with partner teams and vendors on continuous improvement projects, defining requirements, and managing execution to deliver operational excellence and value. The role demands strong problem-solving skills, a commitment to expanding technical expertise, and staying current with IT policies and emerging technologies to ensure optimal system performance and reliable IT service delivery. A day in the life Seeking a customer-focused IT Support Associate who excels in Windows/Mac/Linux OS deployment, remote technical support, and comprehensive user hardware/software/peripheral assistance, while demonstrating expertise in LAN troubleshooting and hardware asset management. The ideal candidate will maintain detailed documentation while handling a high volume of urgent requests, displaying innovation, energy, and adaptability in new processes. They must be self-motivated, able to work independently with minimal supervision, and maintain high productivity levels while managing ambiguous situations. This role requires someone who combines strong technical capabilities with genuine curiosity, commitment to team success, and an initiative in delivering hands-on IT support across all platforms. At least 5 years of related industry experience in an enterprise environment. Candidates should be results oriented and delivery focused with demonstrated experience working with corporate users and engineering teams. Analytical abilities and proven problem-solving skills must be a real troubleshooter who excels at spotting issues and monitoring problems. Ability to multi-task and handle multiple priorities in an innovative and fast paced environment. Strong verbal and written communications skills, including an ability to effectively communicate with both business and technical teams. Significant experience supporting users and their hardware and software. Experience with AD Systems Administration in a mixed operating system environment – Chrome OS, Windows and Unix. Knowledge of networking hardware and concepts. Crestron DMC-T or DMC-E Certification ITIL Certified SynAudCon Training CTI-P101 Foundations of Crestron Programming Certification CompTia Network+ and Cisco Certified Network Associate (CCNA) Additional Certifications or formal training by AV manufacturers (e.g., Crestron, Extron, Biamp, QSC, Cisco, Dante, etc.) Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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5.0 years

0 Lacs

Chennai

On-site

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At Ford Motor Credit Company, we are going support indirect lending for Ford Credit Bank through existing lending platforms and integrating new Ford Credit Bank data into Enterprise Data Warehouse (GCP BQ) for data insights and analytics. This role is for ETL/Data Engineer who can integrate Ford Credit Bank data from existing North America Lending platforms into Enterprise Data Warehouse (GCP BQ), To enable critical regulatory reporting, operational analytics, and risk analytics. You will be responsible for deep-dive analysis of Current State Receivables and Originations data in a Data warehouse, as well as impact analysis related to Ford Credit Bank and providing solutions for implementation. You will be responsible for designing the transformation and modernization on GCP, as well as landing data from source applications, integrating it into analytical domains, and building data marts & products in GCP. Experience with large-scale solutions and operationalizing data warehouses, data lakes, and analytics platforms on Google Cloud Platform, Mainframe, and IBM DataStage. We are looking for candidates with a broad set of analytical and technology skills across these areas and who can demonstrate an ability to design the right data warehouse solutions. Successfully designed and implemented data warehouses and ETL processes for over 5 years, delivering high-quality data solutions. Exposure to Fiserv banking solution is desired [VN1] [VG2] 8+ years of complex BigQuery SQL development experience, Mainframe (JCL, COBOL),gszutil, and DataStage job development. Experienced with Mainframe, Datastage, Autosys Experienced with Mainframe file formats, COBOL copybooks, ORC Formats, JCL scripts, and related technologies to manage legacy data ingestion. Design, develop, and maintain ETL processes using IBM DataStage to extract, transform, and load data from Mainframe systems and other sources such as SQL, Oracle, Postgres, AS400, MF DB2 into the data warehouse. [VN3] [VG4] Develop and modify batch scripts and workflows using Autosys to schedule and automate ETL jobs. Experienced cloud engineer with 5+ years of GCP expertise, specializing in managing cloud infrastructure and applications into production-scale solutions. Cloud Build and App Engine, alongside and storage including Cloud Storage DevOps tools such as Tekton, GitHub, Terraform, Docker. Expert in designing, optimizing, and troubleshooting complex data pipelines. Experience developing with microservice architecture from container orchestration framework. Experience in designing pipelines and architectures for data processing. Passion and self-motivation to develop/experiment/implement state-of-the-art data engineering methods/techniques. Self-directed, work independently with minimal supervision, and adapts to ambiguous environments. Evidence of a proactive problem-solving mindset and willingness to take the initiative. Strong prioritization, collaboration & coordination skills, and ability to simplify and communicate complex ideas with cross-functional teams and all levels of management. Proven ability to juggle multiple responsibilities and competing demands while maintaining a high level of productivity. Desired: Professional Certification in GCP (e.g., Professional Data Engineer) Master’s degree in computer science, software engineering, information systems, Data Engineering, or a related field. Data engineering or development experience gained in a regulated financial environment. Experience with Teradata to GCP migrations is a plus. Develop and modify existing data pipelines on Mainframe (JCL, COBOL), IBM DataStage and BigQuery to integrate Ford Credit Bank data into Enterprise Data Warehouse (GCP BQ) and support production deployment. Use APIs for data processing, as required Implement architecture provided by data architecture team. Will be using Fiserv bank features and mainframe data sets for enabling banks data strategy. Be proactive and implement design plans. Will be using DB2 for performing bank integrations. Prepare test plan and execution within EDW/Data Factory (end-to-end, from ingestion, to integration, to marts) to support use cases. Design and build production data engineering solutions to deliver reusable patterns using Mainframe JCL, Datastage, autosys Design and build production data engineering solutions to deliver reusable patterns using Google Cloud Platform (GCP) services: Big Query, Dataflow, DataForm, Astronomer, Data Fusion, DataProc, Cloud Composer/Air Flow, Cloud SQL, Compute Engine, Cloud Functions, Cloud Run, Artifact Registry, GCP APIs, Cloud build and App Engine, and real-time data streaming platforms like Apache Kafka, GCP Pub/Sub and Qlik Replicate Collaborate with stakeholders and cross-functional teams to gather and define data requirements, ensuring alignment with business objectives. Design and implement batch, real-time streaming, scalable, and fault-tolerant solutions for data ingestion, processing, and storage. Perform necessary data mapping, impact analysis for changes, root cause analysis, data lineage activities, and document information flows. Develop and maintain documentation for data engineering processes, standards, and best practices, ensuring knowledge transfer and ease of system maintenance. Implement an enterprise data governance model and actively promote the concept of data - protection, sharing, reuse, quality, and standards to ensure the integrity and confidentiality of data. Work in an agile product team to deliver code frequently using Test Driven Development (TDD), continuous integration, and continuous deployment (CI/CD). Optimize data workflows for performance, reliability, and cost-effectiveness on the GCP infrastructure. Continuously enhance your FMCC domain knowledge, stay current on the latest data engineering practices, and contribute to the company's technical direction while maintaining a customer-centric approach.

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5.0 years

0 Lacs

Chennai

Remote

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Req ID: 329202 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Windows Server System Administrator to join our team in Chennai, Tamil Nādu (IN-TN), India (IN). Role Title Infrastructure Operations Senior Analyst / Windows Server System Administrator Role Description The Infrastructure Operations Senior Analyst is responsible for activities relating to the build, maintenance and operation of infrastructure platforms. You will have the opportunity to work with our established setup, and drive future improvements in the performance of our technology infrastructure platforms, ensuring that we are increasing the reliability of the platform and optimizing its capacity. Key Responsibilities Provide sound understanding of technology infrastructure concepts and principles to provide support to supported platforms and sectors within technical domainApply basic understanding of how multiple areas collectively integrate within technology infrastructure to support the operations environmentHandle issues and escalations, as well as resolve production problems, reporting to management on status and technical matters Plan and implement improved processes, backup and recovery plans, and uniform methodologies and standardsUtilize skillset to provide support, trouble-shooting and performance-tuning within technical domainAssist with installation and upgrade of platform/sector utilities and toolsStakeholder Management and People ResponsibilitiesWork effectively with virtual and remote team members exercising critical thinking to resolve issues and presenting technical findings accurately to internal customers and leadershipAct as a liaison between various CTI businesses providing direction and support to resolve issues in a timely mannerDirectly impact the business by ensuring the quality of work provided by self and others; impacts own team and closely related work teams by providing mentoring and training to junior members of the teamActively contribute towards self-development by creating and following development plans based on discussions with managementCore Role CompetenciesTechnical Knowledge: Has a recognizable area of technical competence. Familiar with appropriate standards. Applies subject domain knowledge to meet organizational need/guide actions. Keeps up with current and possible future technological developments in the field.Processes/ Procedures: Ensures processes and procedures are in place for self and others to use. Seeks ways to improve existing processes, making adjustments or recommending reengineering improvements.Customer and Industry Knowledge: Consistently applies a business driver and marketplace focus when prioritizing actions.Risk Management: Examines and defines factors that could adversely affect task completion, delivery or achievement of customer satisfaction. Evaluates controls to help mitigate negative outcomes through prevention, detection and correction. Identifies the risks of negative outcomes, including inadvertent error or fraud. Ensures ongoing compliance with regulatory requirements.Stakeholder Management: Identifies key partners and their influence, implements techniques for communicating/engaging and managing expectations. Has frequent interactions. Finds the appropriate balance of completing claims by various groups of stakeholders, acting fairly and in consideration of cultural and ethical factors.Client Centricity: Uses insights from customer relationships to anticipate their needs and provide services beyond their expectations. Actively seeks information to understand client issues, expectations, and needs.Problem Solving and Decision Making: Makes sound decisions. Considers relevant factors and uses appropriate decision-making criteria and principles. When making decisions, uses a mix of analysis, wisdom, experience and discernment. Assesses business needs, anticipates problems. Works independently and is self-directed.Skills / Experience LevelsYou have good communication skills with the ability to articulate clearly in high stress situationsYou enjoy learning and love sharing your knowledge with othersYou work independently and are self-directedYou are a detail oriented and perseverant individual You have a positive attitude with the drive to get the work doneYou enjoy collaborating and working as part of a cross discipline team.You're a self-starter with good problem solving skills, and you continuously look for ways to improve things. You understand the importance of prioritization of your work.Providing a great experience to the users of your platform is important to you.You have skills and proficiency with MS PowerPoint, Excel, Access or other analytical toolsSolid understanding of ITIL and LEAN operating model.Solid understanding of TCP/IP, routing principles, firewall rules, DNS, and troubleshooting packet loss/latency.Understanding of Active Directory, SRV Records, Windows Authentication ProcessUnderstanding of MS Vital Signs, System Performance Counters (CPU/Mem Utilization)Understanding of PowerShell, and executing commands remotely against one or more servers.Ability to create one-off PowerShell scripts to be used to process requests on multiple servers.Working Experience with (SAN, NAS, MPIO, Veritas Volume Manager)Analysis of server event logs, memory dumps, and analyzing for root cause.Experience supporting HP Hardware, Driver/Firmware Updates, DiagnosticsExperience supporting MS Windows 2008 - 2019 in a 1,000+ server environment.You have a Bachelor's degree (Computer Science or Engineering degree preferred) or equivalent work experience We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Experience: 5+ years About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

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5.0 years

7 - 10 Lacs

Chennai

On-site

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The Applications Development Intermediate Programmer Analyst is an intermediate level position responsible for participation in the establishment and implementation of new or revised application systems and programs in coordination with the Technology team. The overall objective of this role is to contribute to applications systems analysis and programming activities. Responsibilities: Utilize knowledge of applications development procedures and concepts, and basic knowledge of other technical areas to identify and define necessary system enhancements, including using script tools and analyzing/interpreting code Consult with users, clients, and other technology groups on issues, and recommend programming solutions, install, and support customer exposure systems Apply fundamental knowledge of programming languages for design specifications. Analyze applications to identify vulnerabilities and security issues, as well as conduct testing and debugging Serve as advisor or coach to new or lower level analysts Identify problems, analyze information, and make evaluative judgements to recommend and implement solutions Resolve issues by identifying and selecting solutions through the applications of acquired technical experience and guided by precedents Has the ability to operate with a limited level of direct supervision. Can exercise independence of judgement and autonomy. Acts as SME to senior stakeholders and /or other team members. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Person Specification Knowledge/Experience: 5 to 8 years of experience in Software development Expertise in building ETL applications using Ab Initio. Good knowledge of RDBMS – Oracle, with ability to write complex SQL needed to investigate and analyse data issues 3years of experience in big data ecosystem Hadoop, Spark & Hive will be strong plus. Good in UNIX shell scripting. Hands on experience in Autosys/Control Centre scheduling tools. Proven 5+ years of experience in working with complex data warehouses. Strong influencing & interpersonal skills Willing to work flexible hours Skills: Strong design and execution bend of mind Candidate should possess a strong work ethic, good interpersonal, communication skills, and a high energy level. Candidate should share many common traits: Analytical thinker, quick learner who is capable of organizing and structuring information effectively; Ability to prioritize and manage schedules under tight, fixed deadlines. Excellent written and verbal communication skills. Ability to build relationships at all levels. Ability to independently work with vendors in resolving issues and developing solutions Strong interpersonal skills Qualifications: Bachelor of Science or Master degree in Computer Science or Engineering or related discipline. Competencies: Strong work organization and prioritization capabilities. Takes ownership and accountability for assigned work. Ability to manage multiple activities. Focused and determined in getting the job done right. Ability to identify and manage key risks and issues. Shows drive, integrity, sound judgment, adaptability, creativity, self-awareness and an ability to multitask and prioritize. Good change management discipline - Job Family Group: Technology - Job Family: Applications Development - Time Type: Full time - Most Relevant Skills Please see the requirements listed above. - Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. - Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.

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0 years

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Tiruchchirāppalli

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Job Description Business Advisors shape the vision and strategy with the client, understand the needs of the users/stakeholders, carry out an elicitation of processes, data and capabilities and derive the target processes and the business requirements for the current and future solution. Job Description - Grade Specific Performs analysis of processes, systems, data and business information and research, and builds up domain knowledge. Skills (competencies) Abstract Thinking Active Listening Agile (Software Development Framework) Analytical Thinking Backlog Grooming Business Architecture Modeling Business Process Modeling (e.g. BPMN) Change Management Coaching Collaboration Commercial Acumen Conceptual Data Modeling Conflict Management Confluence Critical Thinking CxO Conversations Data Analysis Data Requirements Management Decision-Making Emotional Intelligence Enterprise Architecture Modelling Facilitation Functional IT Architecture Modelling Giving Feedback Google Cloud Platform (GCP) (Cloud Platform) Influencing Innovation Jira Mediation Mentoring Microsoft Office Motivation Negotiation Networking Power BI Presentation skills Prioritization Problem Solving Project Governance Project Management Project Planning Qlik Relationship-Building Requirements Gathering Risk Management Scope Management SQL Stakeholder Management Story Mapping Storytelling Strategic Management Strategic tThinking SWOT Analysis Systems Requirement Analysis (or Management) Tableau Trusted Advisor UI-Design / Wireframing UML User Journey User Research Verbal Communication Written Communication

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1.0 years

1 - 5 Lacs

Chennai

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Company: Qualcomm India Private Limited Job Area: Engineering Group, Engineering Group > Software Engineering General Summary: As a leading technology innovator, Qualcomm pushes the boundaries of what's possible to enable next-generation experiences and drives digital transformation to help create a smarter, connected future for all. As a Qualcomm Software Engineer, you will design, develop, create, modify, and validate embedded and cloud edge software, applications, and/or specialized utility programs that launch cutting-edge, world class products that meet and exceed customer needs. Qualcomm Software Engineers collaborate with systems, hardware, architecture, test engineers, and other teams to design system-level software solutions and obtain information on performance requirements and interfaces. Minimum Qualifications: Bachelor's degree in Engineering, Information Systems, Computer Science, or related field. Preferred Qualifications: 1+ year of experience with Programming Language such as C, C++, Java, Python, etc. 1+ year of experience with Database Management Software. 1+ year of experience with API. 1+ year of work experience with Git, Perforce, or Source Code Management System. Principal Duties and Responsibilities: Applies Software knowledge to assist and support the design, development, creation, modification, and validation of embedded and cloud edge software, applications, and/or specialized utility programs. Analyzes user needs and software requirements. Designs and implements small software features for products and systems. Participates in the design, coding for small features, unit testing, minor debugging fixes, and integration efforts to ensure projects are completed on schedule. Assists in performing code reviews and regression tests as well as the triaging of issues to ensure the quality of code. Collaborates with others inside project team to accomplish project objectives. Writes technical documentation for Software projects. Level of Responsibility: Works under supervision. Decision-making affects direct area of work and/or work group. Requires verbal and written communication skills to convey basic, routine factual information. Tasks require multiple steps which can be performed in various orders; some planning, problem-solving, and prioritization must occur to complete the tasks effectively. Applicants : Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries). Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law. To all Staffing and Recruiting Agencies : Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications. If you would like more information about this role, please contact Qualcomm Careers.

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0 years

1 - 3 Lacs

Ahmedabad

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About the Role: Grade Level (for internal use): 09 The Team: The S&P Global Ratings, Data Modernization and Automation team is responsible for providing data automation capabilities and solutions along with creating efficiencies in processes. The overall team operates globally and brings together business and technical skills to drive data transformation. As a Data Engineer, you will design and implement solutions that showcase business value through prioritization methods and work with teams across the business. Responsibilities: Interpret and analyze business use-cases and feature requests into technical designs and development tasks. Accountable for analyzing new assignments, developing scripts and tests to validate data, handling change requests, and providing quick and efficient solutions. Deliver real, measurable business value with ownership and accountability for the results. Actively participate in regular design and code reviews. Work with highly skilled teammates in a collaborative and fast-paced team environment. Adhere to and apply software engineering practices and implement automation across all elements of solution delivery. Explore the whole of S&P Global Ratings by performing automation assessments on ideas submitted from all internal departments. Expected Behaviors: Perspective: Understands the team’s broader goals and how their work plays a role, applying their skills or knowledge to situations where the output is defined. Impact: Takes initiative to provide support to the team, paying close attention to detail and identifying potential issues, while delivering as part of a broader agenda. Emotional Intelligence: Actively listens, seeking to understand other perspectives and concerns, fostering inclusivity and collaboration. Collaboration: Collaborates effectively with colleagues to achieve common goals, working beyond immediate tasks to contribute to team success. Time Management: Consistently delivers high-quality work and meets deadlines, assessing urgency in tasks allocated to them. Adaptability: Resourceful and solution-oriented, able to shift priorities and actions as team objectives shift. Creativity: Generates new ideas and thinks outside the box, proactively seeking opportunities for innovation and improvement. Communication: Communicates effectively, expressing thoughts clearly and persuasively, and actively participates in collaborative efforts/team discussions. Leadership: Acts as a team player by being supportive and collaborative, demonstrating commitment to work and team. What We’re Looking For: Bachelor’s degree in Computer Science, Engineering, or a related discipline, or equivalent experience. Proficiency with at least one complementary programming language (Python, etc.). Understanding of CI/CD pipelines. Intermediate SQL knowledge. Database and data frames knowledge. Knowledge of financial domains, preferred. Experience with Power BI/Tableau. Experience writing test stories and conducting unit testing (UAT) to validate, debug, and document issues and release succession. Experience with Agile software development processes. Exposure to cloud-based infrastructures, preferably with AWS, Databricks. Fluent in English. Additional Preferred Qualifications: Team player who can coordinate multiple projects and prioritize effectively against a timeline. Demonstrates a thorough understanding of information systems, business processes, the key drivers, and measures of success while choosing the proper methodologies and policies to support broad business goals. Excellent aptitude for learning, experimenting, and picking up new technologies quickly. Ability to work in cross-functional, multi-geography teams displaying cultural sensitivity and championing a global mindset. Aptitude to solve complex problems, critical thinking, and out-of-the-box thinking. Ability to present own ideas and solutions, as well as guide technical discussions. Ability to work in a team-oriented environment and, in addition, can work independently. Office presence twice a week. About S&P Global Ratings At S&P Global Ratings, our analyst-driven credit ratings, research, and sustainable finance opinions provide critical insights that are essential to translating complexity into clarity so market participants can uncover opportunities and make decisions with conviction. By bringing transparency to the market through high-quality independent opinions on creditworthiness, we enable growth across a wide variety of organizations, including businesses, governments, and institutions. S&P Global Ratings is a division of S&P Global (NYSE: SPGI). S&P Global is the world’s foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world’s leading organizations navigate the economic landscape so they can plan for tomorrow, today. For more information, visit www.spglobal.com/ratings What’s In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. S&P Global has a Securities Disclosure and Trading Policy (“the Policy”) that seeks to mitigate conflicts of interest by monitoring and placing restrictions on personal securities holding and trading. The Policy is designed to promote compliance with global regulations. In some Divisions, pursuant to the Policy’s requirements, candidates at S&P Global may be asked to disclose securities holdings. Some roles may include a trading prohibition and remediation of positions when there is an effective or potential conflict of interest. Employment at S&P Global is contingent upon compliance with the Policy. Recruitment Fraud Alert: If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here . ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf ----------------------------------------------------------- DTMGOP202.1 - Middle Professional Tier I (EEO Job Group) Job ID: 316062 Posted On: 2025-06-21 Location: Ahmedabad, Gujarat, India

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10.0 years

0 Lacs

Noida

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Location: Noida, India In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible. Present in India since 1953, Thales is headquartered in Noida, Uttar Pradesh, and has operational offices and sites spread across Bengaluru, Delhi, Gurugram, Hyderabad, Mumbai, Pune among others. Over 1800 employees are working with Thales and its joint ventures in India. Since the beginning, Thales has been playing an essential role in India’s growth story by sharing its technologies and expertise in Defence, Transport, Aerospace and Digital Identity and Security markets. Position Summary : The Workshop Manager reports to the Accountable Manager and is responsible for the Maintenance Operations Department activities. Specific Responsibilities Include: Perform repairs, modifications and retrofits activity including release of ARC form. Responsible for In-House Test bench maintenance activity including operational liaison with external vendors. Support the workshop for technical /product related issues; coordinate with Field Service team as needed. Responsible for the satisfactory completion and certification of all work required by contracted operators/ customers in accordance with the work specification (Work Order and approved MOE procedures) and compliance with applicable DGCA requirements, company’s procedures and customer requirements. Develops and implements training programs and recurrent training using internal and/or external sources for improving technical qualifications, personnel, productivity, versatility and workmanship. Facilitate the audits inspections and respond to quality deficiencies in the area of activity for which he/she is responsible, which arise from independent quality audits. Ensuring through the workforce that the quality of workmanship in the final product is to a standard acceptable to the organization and DGCA. Responsible for the implementation of the safety policy, human factor issues and good maintenance practices. Assures availability and use of suitable tools, materials and equipment appropriate to the ratings of this maintenance organization repair station, in accordance with manufacturers, customers and THALES directives to perform the planned tasks. To record and notify any inaccurate, incomplete or ambiguous procedure, practice information or maintenance instruction contained in the maintenance data used by maintenance personnel to the author of maintenance data. Provide a common work card, Task Routing Sheet Form to be used throughout relevant parts of the organization and comply with 145.A.45 (e). Responsible for notifying the Accountable Manager whenever deficiencies emerge, which require him/her, attention in respect of finance and the acceptability of standards (Accountable Manager and Quality Manager to be officially informed of any lack of 25% of available man-hours over a calendar month). Responsible for ensuring that any work for internal workshops or external contracted / subcontracted organizations is correctly detailed in a work order/contract and that the requirements of the contract/work order are fulfilled in respect of inspection. Ensures availability of all necessary maintenance data in terms of CMM, Repair Instructions from THALES OEM. Responsible for carrying out and ensuring the competence assessment of all personnel engaged in maintenance including certifying staff, Technicians and Stores personnel. Responsible for ensuring, through the workforce under him/her control, that the quality of workmanship in the final product is to a standard acceptable to THALES and DGCA; Ensure that all work on aircraft components is carried out to the standards specified in 145.A.65 (b) Supplying necessary technical documents for customers and to ensure specified records are maintained with respect to all maintenance work carried out by the organization as per the requirements of MOE. Main Tasks & Responsibilities : 1. Engineering Competencies To innovate, improve, implement, evaluate and sustain the engineering/repair processes and capabilities To advocate engineering best practices in engineering team and workshop to improve work processes and for optimum operational efficiencies. 2. Central Engineering Liaison & Co-operations Liaise with Central Engineering for technical related matters to support repair needs. Cooperate with engineering entities on projects and Chronic unit management. 3. Technical and Means support Monitor & Escalate support effectiveness (with job prioritization) to Industrial support Manager and Industrial maintenance manager . Ensure adequate support to operation's requests and ensure adequate support given for capability setup, qualification and relevant technical supports as required. New/add-on repair capability buildup and New Product Introduction Accountable on Activity setup Customer Investigation Request To lead and coordinate with repair shop and product support engineers with regards to the investigation findings and recommended corrective actions. Product repair process recovery, sustaining and improvement Support testing procedure/ documentation updating, discrepancies and issues Technical Publication Review for Product & Test Means Support piece parts issues Improve repair process, write internal work instructions to facilitate repair Perform Impact Analysis as necessary Develops the capability of BITE decoding Documentation Typo Recovery and Clarification Provide technical judgment and liaise with Central Engineering to provide solution for document, repair process and piece parts discrepancies to prevent work stoppages Demonstrate to Quality Dept. on the accuracy of the justified data for use as supplement or correction to official documents Projects: Liaise with Central Engineering for support, sharing of knowledge or innovations and Joint projects. Request or participate Joint engineering projects that will benefit all regions. Evaluate when new consumable and chemicals are introduced to workshop for usage Liaise with Central Engineering to ensure correct new chemicals/ consumable introduction Follow up with new chemical introduction process Equivalency evaluation and proving of replacement/alternative equipment Liaise with Central Engineering (as necessarily) when require additional support on the equivalency proving. Manage and maintain means and tools records. Skill & Qualification: Diploma/ Degree in Aerospace/ Aeronautical/ Electronic/ Electrical/ Mechatronics Engineering or equivalent 10+ years of relevant working experience in technical support function including 3 years of maintenance experience in Avionics Component domain. Exp in Production and Repair Integration and Testing, conducts integration and test operations to guarantee the intervention in terms of quality, cost and deadline while respecting the range and the associated production/repair plan. At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now!

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0 years

6 - 6 Lacs

Noida

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Product Support Analyst Noida, India; Gurgaon, India Information Technology 316510 Job Description About The Role: Grade Level (for internal use): 08 The Role: We are seeking a skilled Data Governance and Data Quality Analyst to support our organization's data management strategy. This role is critical in establishing and maintaining data governance frameworks and ensuring the accuracy, consistency, and reliability of enterprise data. The ideal candidate will work closely with cross-functional teams to define data standards, monitor data quality metrics, and drive continuous improvement initiatives that enhance data integrity and support informed business decisions. The Impact: Being a data Governance and Data Quality Analyst will not only enhance the quality of our data but will also contribute to the overall success and growth of S&P Global by enabling better decision-making, improving operational processes, and fostering a culture of data excellence. What’s in it for you: Joining S&P Global as a Data Governance and Data Quality Analyst offers a unique opportunity to be part of a leading organization dedicated to data excellence. Here’s what you can expect if you become a part of our team: Professional Growth: You will have access to ongoing training and development resources to enhance your skills in data governance and quality management. S&P Global is committed to investing in your professional growth, ensuring you stay at the forefront of industry trends and best practices. Impactful Work: Your contributions will directly influence the quality of data that drives critical business decisions at S&P Global. You will play a key role in shaping the data landscape of a global leader, making your work both meaningful and rewarding. Collaborative Environment: You will work alongside a diverse team of professionals who are passionate about data management. Our culture promotes collaboration, innovation, and knowledge-sharing, allowing you to learn from others while also contributing your expertise. Career Advancement Opportunities: S&P Global values internal mobility and career progression. As you demonstrate your skills and make an impact, you will have opportunities to advance your career within the organization and explore various paths in data management, analytics, and beyond. Global Exposure: As part of a global organization, you will have the opportunity to collaborate with teams and stakeholders from around the world, gaining insights into different markets and cultures while expanding your professional network. Joining S&P Global as a Data Governance and Data Quality Analyst means becoming part of a forward-thinking organization that values your contributions, supports your professional development, and offers a pathway to a rewarding and impactful career in data management. The Team / The Business: As a Data Governance and Data Quality Analyst, you will be instrumental in establishing and maintaining data governance frameworks that align with S&P Global’ s strategic objectives. You will collaborate with cross-functional teams to define data standards and monitor data quality metrics, ensuring the accuracy, consistency, and reliability of our data. Our team plays a pivotal role in the organization’s data management strategy and are dedicated to enhancing the quality and governance of data across all business functions. Your expertise will drive continuous improvement initiatives that enhance data integrity, ultimately supporting our organization in making informed business decisions. Opportunities are presented every day to work with people from a wide variety of backgrounds and to develop a close team dynamic with coworkers from around the globe. What We’re Looking For: Exhibits a strong aptitude for analytical problem-solving and enjoys troubleshooting. Demonstrates excellent teamwork abilities, thriving in both team environments and in cross-functional collaborations, particularly in virtual settings. Communicates effectively and efficiently with internal customers, stakeholders, and team members, whether it be through Teams meetings, emails, or in-person interactions. Is a motivated self-starter, capable of effective prioritization and follow-through. Possesses strong organizational skills and is attentive to detail. Basic Qualifications: Experience with Data Management, Data Governance, and/or Data Quality Proven experience in managing request queues and adhering to SLAs. General understanding of financial business processes and framework preferred (AR, AP, FA, PA, GL, etc.) Tools/Applications Experience working in Salesforce and/or SAP ServiceNow, Azure DevOps Microsoft Office, Excel Experience with data visualization and data analytics tools is a plus (Power BI, Tableau, Alteryx, etc.) Strong communication, written and verbal, and interpersonal skills, with a history of delivering superior customer service. Demonstrates ability to take ownership of incidents, tasks, or objectives, leveraging initiative to drive them to successful conclusions. Responsibilities Manage incoming support requests from internal users, ensuring timely and effective resolutions. Follows defined processes to resolve issues in transaction processing in key systems. Provides excellent customer service to internal stakeholders, including Finance, Product Management, Tax, Legal, Fulfillment, Order Management, Compliance, and others. Identifies and conducts basis analysis of quality issues and resolves as assigned. Creates custom business reports using various internal business applications and tools. Documents SOPs and performs stakeholder training as assigned. #L1-RS2 What’s In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert: If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here. - Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf - 20 - Professional (EEO-2 Job Categories-United States of America), IFTECH203 - Entry Professional (EEO Job Group), SWP Priority – Ratings - (Strategic Workforce Planning) Job ID: 316510 Posted On: 2025-06-21 Location: Noida, Uttar Pradesh, India

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1.0 - 3.0 years

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Calcutta

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Skill required: Supply Chain - Order Management Designation: Quality Auditing Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Manage planning, procurement, distribution and aftermarket service supply chain operations, helping clients realize $5 for every $1 spent on our services You will be a part of Supply Chain Management team where in you will be accountable to manage the Supply Chain and provide insights which will help in increasing efficiency by doing away with waste and facilitating greater profits. It also involves management of the flow of goods and services and including all processes that transform raw materials into final products. Assess, design, build and Implement best practices on process, organization, and technology for Order Management from Order Creation to Order Fulfillment, financial settlement including order prioritization, purchase order receipt, invoice matching, inventory availability and promise, accuracy and fulfillment, provisioning of services and activation of billing. Includes Distributed Order Management for both on-line and physical network management. What are we looking for? •Coaching •Critical Thinking •Customer Care •Operational Audit & Compliance •Quality Auditing •Ability to establish strong client relationship •Ability to meet deadlines •Ability to work well in a team •Adaptable and flexible •Problem-solving skills Proven experience in handling multiple channels of communication with special business rules and exception scenarios, excellent verbal, written and interpersonal communication skills, good computer skills and IT knowledge, ability to foster and contribute in a team environment, highly organized, results and process oriented with strong attention to detail, ability to work without supervision, possess successful coaching, mentoring and leadership skills will be of utmost importance Roles and Responsibilities: •In this role you are required to solve routine problems, largely through precedent and referral to general guidelines • Your expected interactions are within your own team and direct supervisor • You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments • The decisions that you make would impact your own work • You will be an individual contributor as a part of a team, with a predetermined, focused scope of work • Please note that this role may require you to work in rotational shifts Any Graduation

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2.0 - 3.0 years

3 - 4 Lacs

Jaipur

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Job Title Team Lead – Customer Support (Voylla) Profile Overview As the Customer Support Team Lead at Voylla, you’ll guide a dynamic team of support representatives to ensure exceptional service across phone, email, chat, and social channels. You’ll oversee team performance, handle escalations, and streamline the returns/exchanges process, all while upholding brand values and delighting customers. Key Responsibilities Team Leadership & Supervision Lead, coach & mentor a team of customer support agents. Set clear KPIs and motivate the team to consistently exceed performance targets. Performance Monitoring Track and analyze metrics—such as CSAT, response time, resolution rate—and deliver actionable insights. • Escalated Issue Resolution Take ownership of complex customer complaints, ensuring prompt, empathetic, and professional outcomes. Return & Exchange Management Oversee the end-to-end returns/exchange process), coordinate with logistics/warehouse, and ensure seamless customer satisfaction. Training & Development Develop & deliver training sessions to elevate team capabilities in product knowledge, communication, and CRM usage. Process Improvement Identify and optimize workflows—such as ticket routing, self-service content, or returns policy—to elevate efficiency and customer experience. Cross-functional Collaboration Work closely with Product, Quality, and Warehouse teams to ensure quick issue resolution and rollout of service improvements. Reporting & Documentation Generate regular reports on performance, escalations, returns, and resolutions. Maintain up-to-date knowledge-base articles and SOPs. Skills & Qualifications Leadership & Management Proven ability to lead, coach, and inspire a customer support team. Customer Service Strong grasp of support operations, escalations, and quality standards. Communication Excellent verbal & written English—must be empathetic, clear, and persuasive with customers. Analytical & Data-driven Comfortable extracting insights from data—CSAT, ticket volume, resolution trends. Conflict Resolution Calm under pressure, adept at resolving escalations tactfully. Tools Proficiency Familiarity with CRM systems and Microsoft Office Suite. Organizational Skills Strong scheduling, prioritization, and multitasking abilities in a fast-paced retail environment. Training & Coaching Experience designing and delivering training and providing regular performance feedback. Educational Background Bachelor’s degree – ideally in Business, Communication, or related field. Experience 2–3 years in customer support, including at least 1 year in a leadership role. What a Typical Day Looks Like Morning huddle to review KPIs (ticket count, backlog, CSAT) and assign priorities. Monitor escalations, intervene when needed. • Conduct one-on-ones or coaching sessions with team members. Analyze daily performance—identify trends or training needs. Lead cross-department syncs on escalations or process issues. Oversee returns/exchange queue, resolve pending issues. Update knowledgebase; refine SOPs. Review and finalize scheduling and shifts. Why Join Voylla? Voylla stands at the forefront of fashion jewelry in India—offering innovative designs with fast logistics and excellent customer support. As Team Lead, you’ll shape how our customers connect with our brand, drive continuous service excellence, and have a measurable impact on customer loyalty. Job Types: Full-time, Permanent Pay: ₹32,000.00 - ₹35,000.00 per month Benefits: Commuter assistance Health insurance Paid sick time Paid time off Provident Fund Work from home Schedule: Day shift Application Question(s): Current CTC Expected CTC Voylla is located at Sitapura, Jaipur. Are you comfortable working from this location. Education: Secondary(10th Pass) (Required) Experience: Customer support: 1 year (Required) Work Location: In person

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4.0 years

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Bengaluru, Karnataka, India

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Description As an ITS Support Engineer at Amazon, you'll be the go-to expert for corporate employees, providing seamless end-to-end services and frictionless on-site technical support to ensure uninterrupted productivity. With an advanced understanding of IT standards, systems, and equipment, you'll work independently or collaboratively to manage projects, adapt quickly to new processes, and serve as a mentor for escalations. Your role involves engaging with Amazonians across teams, diagnosing and resolving a wide variety of specialized hardware and software issues, and implementing successful solutions. As part of the Amazon Helpdesk, you'll be the first point of contact for technical questions and problems, working with service managers and staff to maintain internal solutions and manage on-premises infrastructure. This dynamic position requires strong communication skills, technical and analytical competencies, and above all, a customer-obsessed mindset. You'll have the opportunity to develop your career while supporting Amazon's unique corporate infrastructure, service platforms, and employees, making you a crucial part of the IT Services Team in maintaining the company's innovative and efficient work environment. Key job responsibilities As a dedicated IT Support Professional, responsibilities encompass providing comprehensive ticket-based, walk-up, and remote Help desk support across Amazon's multi-site environments, while delivering high-quality, hands-on troubleshooting and resolution of technical issues. The role involves managing service provider engagements, overseeing routine processes including new hire onboarding, computer lifecycle management, asset inventory, imaging, warranty support, and hardware recycling. Key functions include participating in process development and implementation, researching and deploying new hardware/software solutions, and evaluating system health through log analysis. Critical responsibilities include providing on-call support for high-severity incidents and serving as an escalation point of contact for the team, while assisting with activities to triage and escalate system or network outages to minimize downtime. The position requires effective understanding and execution of change management activities in a high-availability environment, along with active collaboration with partner teams and vendors on continuous improvement projects, defining requirements, and managing execution to deliver operational excellence and value. The role demands strong problem-solving skills, a commitment to expanding technical expertise, and staying current with IT policies and emerging technologies to ensure optimal system performance and reliable IT service delivery. A day in the life Seeking a customer-focused IT Support Associate who excels in Windows/Mac/Linux OS deployment, remote technical support, and comprehensive user hardware/software/peripheral assistance, while demonstrating expertise in LAN troubleshooting and hardware asset management. The ideal candidate will maintain detailed documentation while handling a high volume of urgent requests, displaying innovation, energy, and adaptability in new processes. They must be self-motivated, able to work independently with minimal supervision, and maintain high productivity levels while managing ambiguous situations. This role requires someone who combines strong technical capabilities with genuine curiosity, commitment to team success, and an initiative in delivering hands-on IT support across all platforms. Basic Qualifications 4+ years of corporate setting Windows, Mac or Linux Operating systems support experience and experience in the AV sector with a proven record of effectively commissioning, configuring, troubleshooting or installing corporate AV systems Microsoft MCSE, MCITP Systems Administrator (Active Directory) experience ITIL Knowledge Experience in Linux, Microsoft, and network systems administration Experience working with AV technologies such as Extron, Crestron, BiAmp, Cisco, Shure and Poly; control systems, DTP systems, matrix switchers, extenders and audio DSPs Excellent troubleshooting, problem-solving and diagnosis skills with a strong understanding of signal flow Experience with network technology including video and audio over IP (e.g. Dante/AES) Candidates should be results oriented and delivery focused with demonstrated experience working with corporate users and engineering teams. Analytical abilities and proven problem-solving skills; must be a real troubleshooter who excels at spotting issues and monitoring problems. Ability to establish and build healthy working relationships and partnerships with peers, customers, vendors and suppliers Excellent communication, interpersonal and presentation skills, both oral and written communication Strong prioritization and organizational skills with attention to detail Ability to multi-task and handle multiple priorities in an innovative and fast paced environment. Strong verbal and written communications skills, including an ability to effectively communicate with both business and technical teams. Ability to manage high priority projects Ability to travel up to 10% Preferred Qualifications At least 5 years of related industry experience in an enterprise environment. Candidates should be results oriented and delivery focused with demonstrated experience working with corporate users and engineering teams. Analytical abilities and proven problem-solving skills must be a real troubleshooter who excels at spotting issues and monitoring problems. Ability to multi-task and handle multiple priorities in an innovative and fast paced environment. Strong verbal and written communications skills, including an ability to effectively communicate with both business and technical teams. Significant experience supporting users and their hardware and software. Experience with AD Systems Administration in a mixed operating system environment – Chrome OS, Windows and Unix. Knowledge of networking hardware and concepts. Crestron DMC-T or DMC-E Certification ITIL Certified SynAudCon Training CTI-P101 Foundations of Crestron Programming Certification CompTia Network+ and Cisco Certified Network Associate (CCNA) Additional Certifications or formal training by AV manufacturers (e.g., Crestron, Extron, Biamp, QSC, Cisco, Dante, etc.) Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI - Karnataka Job ID: A3015067

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1.0 years

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Bengaluru, Karnataka, India

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About BiteSpeed Hey there! We are a Sequoia-backed SaaS startup building an AI-native Marketing, Support & Sales suite for e-commerce brands. We’re currently working with 2500+ e-commerce brands globally across 50+ countries and are fortunate to have raised $5.5M+ along the journey with marquee investors like Sequoia Capital India, Kunal Shah, Gaurav Munjal & more backing us. 💡 Read more about our mission and the story of commerce here! Check out more about us here - https://www.bitespeed.co/ and do read through our 200+ odd 5-star reviews to get a sense of what our customers say about us (we openly brag about this 😉). We’ve had some solid investors back us (making it easier for you to stalk us since you’d do this anyway) - Ecommerce AI startup BiteSpeed raised USD 3.5 million E-commerce AI start-up BiteSpeed raises $3.5 million funding led by Peak XV’s Surge BiteSpeed Raises $1.9 Million Seed Funding From Sequoia India's Surge About The Role Until Q3 of 2022 , our sales and go-to-market function had been founder-led . We then set up a small team of BDR & AE and thankfully replicated our initial success . We’ve now grown 10X in the past 1 year due to the efforts of the founder and the small sales team we built. We initially tested Outbound prospecting ourselves to validate if scaling this effort was feasible. Our initial results from Outbound prospecting have been very promising. Cold calling and LinkedIn are the top two channels that have shown great results for us. Now, it’s time to scale our sales team, and we’re looking to hire 2 smart, high-energy AEs for the International Market to convert the SQLs generated by our BDR team's outbound efforts and bring in the $$$. Simple, right? What You’ll Do Tl;dr sell, sell, and sell some more to get the $$$ in. But since job descriptions are supposed to be serious stuff, feel free to read on. Your day-to-day would involve talking to International e-commerce business owners to understand their problems & help them see how our product improves their lives. You’ll be responsible for the end-to-end sales funnel from generating leads to converting them over product demos and getting the $$ in. Writing creative cold emails/LinkedIn messages that truly break through the noise (we've tried some wacky stuff in the past, we take this a little overboard). Playing the role of a trusted product advisor during sales demos to show customers how our product improves their lives. Keeping your ears to the ground to collect customer feedback and forming a pipeline for the regular flow of customer insights to the product team. Building the backbone of our sales process to scale for the next stage of growth. What Makes You a Good Fit Your childhood dream was to sell ice to an Eskimo (brownie points if you've tried it). You have 2+ years of experience doing high-volume sales in the International region at an SMB SaaS startup (this is not a hard requirement). You have stories of selling stuff to people (this could even be concert tickets, sports cards, or something you made). You have a way with words and have a collection of the best cold emails you've seen and written. You have a genuine interest in conversations with people. Salary and Location Location: Bangalore Expected CTC: We pay top-of-market for the right folks and also offer generous equity (ESOP) to everyone in the team. Our Way of Life Over time we’ve realized that while we’re super excited about shaping the future of commerce, a big part of why people join us and stick with us is because they resonate with our way of life. You could call it work culture - but it ends up becoming more than just that. It’s taken us time to discover and articulate what our culture feels like; this evolving document attempts to candidly share what it’s like working at BiteSpeed. Our Purpose At BiteSpeed, work is personal. You could blame this on us being existential, but most of us are spending the best years of our lives doing this and we want to be purposeful about the kind of workplace we’re trying to create. Our purpose is about why we’re here and what we care about:- Personal Transformation We like to think of BiteSpeed as a gym for our careers. It’s where we come to do great work we can be proud of and push ourselves in the pursuit of excellence. Is it comfortable? No. Is it painful? Sometimes. Is it fulfilling? Yes. We were never the company that was supposed to win - We started out of a dorm room, solo founder, early engineers who hadn’t written code in their lives setting out to build a global SaaS company. Our roots are in doing things we are unqualified for, and we bet on people who want that journey for themselves. There are stories of people across the company from a 20-year-old who’s never done sales closing enterprise deals to a college intern owning an enterprise product lifecycle - these are the stories we are proud of. If someone can look back after 2 years of working at BiteSpeed and say they don’t identify with who they were, we’d call it a success, and we want to help them get there. Wealth Creation Somehow most companies are shy about wanting to make money. It’s looked at as this thing that everyone does but no one really talks about. We’re not ashamed of doing it for the money. Wealth unlocks choice. If life is an amusement park, we think there is value in getting an unlimited rides pass. It's purposeful for us to try to create wealth that allows people to achieve their life's dreams - whether that's owning a house or booking a dream vacation for their parents. We do this by ensuring everyone in the team gets equity, and there are generous cash & equity bumps on a frequent basis to reward performance and alignment in values. Winning Together We’re not here for a participation certificate. We’re playing to win. The keyword here is ‘together’. Winning ‘together’ is about recognizing it’s a team sport. We don't care about man of the match awards, either we win the trophy, or we don’t. There is a certain camaraderie that comes with winning together that’s hard to explain, but it’s deeply fulfilling and energizing. The question we ask ourselves is - can we play the game like it’s never been played before? Our Values Our values are about how we do what we do. Values define the right thing to do. We hire, reward, and sometimes have to let go based on our values. **We have 5 core values:-** Go Above And Beyond We value people who care about doing a good job. Going above and beyond is about doing more than the bare minimum that gets the job done and raising the bar each time we have the opportunity to do so Making Things Happen Each company has an operating rhythm, and this is that for us. Making things happen is the opposite of being passive. It’s about high agency, about always believing there is a way to get what we want and either finding the way or making the way Say It Like It Is We are candid and direct when it comes to sharing feedback, transparent with our numbers and intellectually honest about the realities of any business situation Progress Over Perfection We’re not building rockets. We care about moving fast and iterating towards perfection. We like to take a minimum viable approach to prioritization and problem-solving and actively look for 80/20 solutions Don’t Take Yourself Seriously, Take Your Work Seriously Great things are built when people can contribute to pursuits beyond themselves. Being low ego, not needing praise to do a good job, taking feedback with humility, and being self-critical all add up to this Perks & Benefits Small things we’ve done to ensure we take care of our wellness, learning & keep things fun:- Health Insurance - Health insurance cover and accident coverage for extra cushion and mental peace when rainy days hit us. Quarterly Off-sites - Quarterly off-sites are a core part of the BiteSpeed culture. Our off-sites range from intense quarter planning sessions to crazy mafia nights and competitive cricket matches (with a lot of trash talking). Cult Fitness Membership - All work and no play makes Jack a dull boy. Cult Fit and Cult Play passes to make sure we hit the gym more often. Personal Development - We sponsor courses, conference tickets, books on a case-to-case basis to ensure we’re constantly growing. Salary In Advance - Trust first, by default. We pay salaries in the first week of the month. Skills: product demonstration,communication,cold calling,high-volume sales,sales funnel management,lead generation,customer feedback collection,saas,outbound prospecting,deal closures,linkedin messaging,creative writing

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6.0 years

0 Lacs

Goregaon, Maharashtra, India

On-site

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Job Summary Synechron is seeking a skilled and motivated Network Professional to strengthen our infrastructure team. This role is pivotal in designing, managing, and automating network systems while integrating emerging technologies like AI, ChatGPT, and network automation platforms. The successful candidate will combine robust networking expertise with scripting capabilities to enhance operational efficiency and security. This position offers an exciting opportunity to work on cutting-edge solutions in a dynamic environment, contributing significantly to our technological growth and innovation strategies. Software Requirements Required Software Skills: Network management tools (e.g., Cisco IOS, Juniper Junos) Scripting languages: Python (proficient, version 3.x), Bash, PowerShell Network automation platforms (e.g., NetBrains or equivalent) Monitoring and troubleshooting tools (e.g., Nagios, SolarWinds) Configuration management tools (e.g., Ansible, SaltStack) Preferred Software Skills: AI integration tools and frameworks ChatGPT or other NLP platforms Cloud platform management interfaces (AWS, Azure, GCP) Version control systems (e.g., Git) Overall Responsibilities Design, implement, and maintain resilient, secure, and high-performing network infrastructures. Develop automation scripts to streamline routine network tasks, reducing manual intervention. Monitor network health, diagnose issues proactively, and resolve outages efficiently. Collaborate with cross-functional teams to embed network solutions within broader IT architectures. Explore and harness emerging technologies such as AI, ChatGPT, and network automation tools to optimize network operations. Assist in planning, deploying, and documenting new network solutions aligned with organizational standards. Maintain comprehensive documentation on network configurations, procedures, and automation workflows. Participate in continuous learning initiatives to stay current on evolving network and automation technologies. Technical Skills (By Category) Programming Languages: Required: Python (extensive scripting for automation), Bash, PowerShell Preferred: Familiarity with other scripting languages (Perl, Ruby) Databases/Data Management: Basic understanding of storing configuration data Experience with network management databases (NetDB, SNMP) Cloud Technologies: Preferred: Basic knowledge of cloud service providers (AWS, Azure, GCP) Frameworks and Libraries: Python libraries: netmiko, paramiko, requests, or similar for network automation AI/NLP frameworks (preferred): OpenAI APIs, LangChain Development Tools and Methodologies: Version control with Git Agile/Scrum practices Use of network automation platforms like NetBrains or similar IDEs Security Protocols: Knowledge of firewalls, VPNs, VLAN security best practices Familiarity with network security frameworks and compliance standards Experience Requirements Minimum 6 years in network administration, engineering, or related roles Proven expertise in network design, troubleshooting, and management Demonstrated scripting experience for automation tasks Experience with network protocols: TCP/IP, VLANs, VPNs, routing protocols, firewall configurations Familiarity with network automation tools and platforms (preferred) Knowledge of AI concepts and NLP is advantageous but not mandatory; training will be provided Alternative Experience paths: Candidates with strong networking background and demonstrated aptitude in scripting and automation are encouraged to apply. Day-to-Day Activities Conduct routine network health checks and performance assessments Write and update automation scripts to optimize network operations Troubleshoot and resolve complex network issues promptly Collaborate in project meetings to support network deployment projects Document network topologies and automation workflows Engage with AI and ChatGPT integration teams to explore innovative use cases Stay updated on emerging technologies and best practices in networking and automation Provide training and knowledge sharing within the team Qualifications Bachelor’s degree in Computer Science, Information Technology, Electronics, or related fields; equivalent professional experience Relevant industry certifications (e.g., CCNA, CCNP, JNCIS) preferred Training or certification in network automation, scripting, or AI tools is advantageous Commitment to continuous professional development Professional Competencies Strong analytical and problem-solving skills Excellent communication skills for effective stakeholder interaction Proven ability to work collaboratively in diverse teams Adaptability to new technologies and evolving project requirements Innovative mindset to leverage AI and automation for process improvements Effective time management and prioritization skills S YNECHRON’S DIVERSITY & INCLUSION STATEMENT Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more. All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. Candidate Application Notice

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5.0 years

0 Lacs

Bengaluru East, Karnataka, India

Remote

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All roles at JumpCloud are Remote unless otherwise specified in the Job Description. About JumpCloud JumpCloud® delivers a unified open directory platform that makes it easy to securely manage identities, devices, and access across your organization. With JumpCloud®, IT teams and MSPs enable users to work securely from anywhere and manage their Windows, Apple, Linux, and Android devices from a single platform. JumpCloud® is IT Simplified. About the Team The JumpCloud Device Management organization is changing the way IT admins and users leverage their devices to get work done. The days of the traditional corporate security perimeter are over. Remote work - and the domainless enterprise - are here to stay. As such, we believe securing all work devices is at the crux of establishing trust, granting resource access, and otherwise managing a modern workforce. Our Cloud Directory Platform, including its deep support for devices such as laptops and servers, is making it easy for IT admins to manage the entire device lifecycle, from onboarding to active use to offboarding, while also providing end users a secure and painless means of getting stuff done. JumpCloud is looking for a Senior Product Manager to help drive our device management roadmap for Apple devices and help own the future of device management at JumpCloud. You will own one or more product feature areas around systems insights, directory insights, and device management and be responsible for meeting KPIs and objectives. Responsibilities: Engage cross-functional stakeholder groups inside the company and work with customers to ensure our products to meet or exceed current and future needs Collaborate closely with Software Architects, user experience and research, marketing, business analytics, and other cross functional teams to define products with great customer experience Lead and complete efforts in defining outcomes, epics, user stories, business/technical requirements and apply customer knowledge to the software development process Alignment of the roadmap and application of our KPIs across products, as well as oversee execution and key outcomes related to device management for all our supported platforms Communicate the product vision by driving outbound communications around the product, as well as communicate to senior leadership across the Company, and customers around the World, through written and verbal efforts We’re looking for: Ideal candidate has 5+ years of Product Management experience directing strategy and execution of SaaS, Enterprise or security products and/or 10+ years in IT Management 8+ years of increasing responsibility in related roles. Experience with Unified Endpoint Management, specifically in managing Apple ecosystem of products, including Macs, iPhones, and iPads Good knowledge of IT-related technologies such as osquery, compliance standards (NIST, CIS, SOC2, HIPAA), MDM, UEM or software management, threat detection, and cybersecurity Domain knowledge in security (Ex: Zero Trust, IAM, User Directories, Software defined perimeter, security policies etc.) Solid understanding of end user device management technologies (i.e., VMware Workspace One, Apple Business Manager) Experience developing products and services for Apple environments is a differentiator Migration experience from SCCM to Intune Microsoft Endpoint Manager, including co-management and hybrid configurations Self starter with drive and demonstrated ability to execute and deliver product and achieve objectives in an innovative and fast paced environment Track record of driving impact in a cross-functional, highly collaborative environment that releases software often. We are looking for someone who can ship products Swift, high-quality decision making and prioritization, informed by customer and market data, but balanced with pragmatism and vision Excellent communication skills across all mediums (visual, written, verbal) that inspire teams, simplify complex technical concepts, and bolster your decisions with focus and clarity Passion to be successful in startup and high growth environment Where you’ll be working/Location: JumpCloud is committed to being Remote First, meaning that you are able to work remotely within the country noted in the Job Description. This role is remote in the country of India. You must be located in and authorized to work in India to be considered for this role. Language: JumpCloud® has teams in 15+ countries around the world and conducts our internal business in English. The interview and any additional screening process will take place primarily in English. To be considered for a role at JumpCloud®, you will be required to speak and write in English fluently. Any additional language requirements will be included in the details of the job description. Why JumpCloud? If you thrive working in a fast, SaaS-based environment and you are passionate about solving challenging technical problems, we look forward to hearing from you! JumpCloud® is an incredible place to share and grow your expertise! You’ll work with amazing talent across each department who are passionate about our mission. We’re out of the box thinkers, so your unique ideas and approaches for conceiving a product and/or feature will be welcome. You’ll have a voice in the organization as you work with a seasoned executive team, a supportive board and in a proven market that our customers are excited about. One of JumpCloud®'s three core values is to “Build Connections.” To us that means creating " human connection with each other regardless of our backgrounds, orientations, geographies, religions, languages, gender, race, etc. We care deeply about the people that we work with and want to see everyone succeed." - Rajat Bhargava, CEO Please submit your résumé and brief explanation about yourself and why you would be a good fit for JumpCloud®. Please note JumpCloud® is not accepting third party resumes at this time. JumpCloud® is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Scam Notice: Please be aware that there are individuals and organizations that may attempt to scam job seekers by offering fraudulent employment opportunities in the name of JumpCloud. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note that JumpCloud will never ask for any personal account information, such as credit card details or bank account numbers, during the recruitment process. Additionally, JumpCloud will never send you a check for any equipment prior to employment. All communication related to interviews and offers from our recruiters and hiring managers will come from official company email addresses (@jumpcloud.com) and will never ask for any payment, fee to be paid or purchases to be made by the job seeker. If you are contacted by anyone claiming to represent JumpCloud and you are unsure of their authenticity, please do not provide any personal/financial information and contact us immediately at recruiting@jumpcloud.com with the subject line "Scam Notice" #BI-Remote

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5.0 years

0 Lacs

Hyderabad, Telangana, India

Remote

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All roles at JumpCloud are Remote unless otherwise specified in the Job Description. About JumpCloud JumpCloud® delivers a unified open directory platform that makes it easy to securely manage identities, devices, and access across your organization. With JumpCloud®, IT teams and MSPs enable users to work securely from anywhere and manage their Windows, Apple, Linux, and Android devices from a single platform. JumpCloud® is IT Simplified. About the Team The JumpCloud Device Management organization is changing the way IT admins and users leverage their devices to get work done. The days of the traditional corporate security perimeter are over. Remote work - and the domainless enterprise - are here to stay. As such, we believe securing all work devices is at the crux of establishing trust, granting resource access, and otherwise managing a modern workforce. Our Cloud Directory Platform, including its deep support for devices such as laptops and servers, is making it easy for IT admins to manage the entire device lifecycle, from onboarding to active use to offboarding, while also providing end users a secure and painless means of getting stuff done. JumpCloud is looking for a Senior Product Manager to help drive our device management roadmap for Apple devices and help own the future of device management at JumpCloud. You will own one or more product feature areas around systems insights, directory insights, and device management and be responsible for meeting KPIs and objectives. Responsibilities: Engage cross-functional stakeholder groups inside the company and work with customers to ensure our products to meet or exceed current and future needs Collaborate closely with Software Architects, user experience and research, marketing, business analytics, and other cross functional teams to define products with great customer experience Lead and complete efforts in defining outcomes, epics, user stories, business/technical requirements and apply customer knowledge to the software development process Alignment of the roadmap and application of our KPIs across products, as well as oversee execution and key outcomes related to device management for all our supported platforms Communicate the product vision by driving outbound communications around the product, as well as communicate to senior leadership across the Company, and customers around the World, through written and verbal efforts We’re looking for: Ideal candidate has 5+ years of Product Management experience directing strategy and execution of SaaS, Enterprise or security products and/or 10+ years in IT Management 8+ years of increasing responsibility in related roles. Experience with Unified Endpoint Management, specifically in managing Apple ecosystem of products, including Macs, iPhones, and iPads Good knowledge of IT-related technologies such as osquery, compliance standards (NIST, CIS, SOC2, HIPAA), MDM, UEM or software management, threat detection, and cybersecurity Domain knowledge in security (Ex: Zero Trust, IAM, User Directories, Software defined perimeter, security policies etc.) Solid understanding of end user device management technologies (i.e., VMware Workspace One, Apple Business Manager) Experience developing products and services for Apple environments is a differentiator Migration experience from SCCM to Intune Microsoft Endpoint Manager, including co-management and hybrid configurations Self starter with drive and demonstrated ability to execute and deliver product and achieve objectives in an innovative and fast paced environment Track record of driving impact in a cross-functional, highly collaborative environment that releases software often. We are looking for someone who can ship products Swift, high-quality decision making and prioritization, informed by customer and market data, but balanced with pragmatism and vision Excellent communication skills across all mediums (visual, written, verbal) that inspire teams, simplify complex technical concepts, and bolster your decisions with focus and clarity Passion to be successful in startup and high growth environment Where you’ll be working/Location: JumpCloud is committed to being Remote First, meaning that you are able to work remotely within the country noted in the Job Description. This role is remote in the country of India. You must be located in and authorized to work in India to be considered for this role. Language: JumpCloud® has teams in 15+ countries around the world and conducts our internal business in English. The interview and any additional screening process will take place primarily in English. To be considered for a role at JumpCloud®, you will be required to speak and write in English fluently. Any additional language requirements will be included in the details of the job description. Why JumpCloud? If you thrive working in a fast, SaaS-based environment and you are passionate about solving challenging technical problems, we look forward to hearing from you! JumpCloud® is an incredible place to share and grow your expertise! You’ll work with amazing talent across each department who are passionate about our mission. We’re out of the box thinkers, so your unique ideas and approaches for conceiving a product and/or feature will be welcome. You’ll have a voice in the organization as you work with a seasoned executive team, a supportive board and in a proven market that our customers are excited about. One of JumpCloud®'s three core values is to “Build Connections.” To us that means creating " human connection with each other regardless of our backgrounds, orientations, geographies, religions, languages, gender, race, etc. We care deeply about the people that we work with and want to see everyone succeed." - Rajat Bhargava, CEO Please submit your résumé and brief explanation about yourself and why you would be a good fit for JumpCloud®. Please note JumpCloud® is not accepting third party resumes at this time. JumpCloud® is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Scam Notice: Please be aware that there are individuals and organizations that may attempt to scam job seekers by offering fraudulent employment opportunities in the name of JumpCloud. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note that JumpCloud will never ask for any personal account information, such as credit card details or bank account numbers, during the recruitment process. Additionally, JumpCloud will never send you a check for any equipment prior to employment. All communication related to interviews and offers from our recruiters and hiring managers will come from official company email addresses (@jumpcloud.com) and will never ask for any payment, fee to be paid or purchases to be made by the job seeker. If you are contacted by anyone claiming to represent JumpCloud and you are unsure of their authenticity, please do not provide any personal/financial information and contact us immediately at recruiting@jumpcloud.com with the subject line "Scam Notice" #BI-Remote

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5.0 years

0 Lacs

Greater Delhi Area

Remote

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All roles at JumpCloud are Remote unless otherwise specified in the Job Description. About JumpCloud JumpCloud® delivers a unified open directory platform that makes it easy to securely manage identities, devices, and access across your organization. With JumpCloud®, IT teams and MSPs enable users to work securely from anywhere and manage their Windows, Apple, Linux, and Android devices from a single platform. JumpCloud® is IT Simplified. About the Team The JumpCloud Device Management organization is changing the way IT admins and users leverage their devices to get work done. The days of the traditional corporate security perimeter are over. Remote work - and the domainless enterprise - are here to stay. As such, we believe securing all work devices is at the crux of establishing trust, granting resource access, and otherwise managing a modern workforce. Our Cloud Directory Platform, including its deep support for devices such as laptops and servers, is making it easy for IT admins to manage the entire device lifecycle, from onboarding to active use to offboarding, while also providing end users a secure and painless means of getting stuff done. JumpCloud is looking for a Senior Product Manager to help drive our device management roadmap for Apple devices and help own the future of device management at JumpCloud. You will own one or more product feature areas around systems insights, directory insights, and device management and be responsible for meeting KPIs and objectives. Responsibilities: Engage cross-functional stakeholder groups inside the company and work with customers to ensure our products to meet or exceed current and future needs Collaborate closely with Software Architects, user experience and research, marketing, business analytics, and other cross functional teams to define products with great customer experience Lead and complete efforts in defining outcomes, epics, user stories, business/technical requirements and apply customer knowledge to the software development process Alignment of the roadmap and application of our KPIs across products, as well as oversee execution and key outcomes related to device management for all our supported platforms Communicate the product vision by driving outbound communications around the product, as well as communicate to senior leadership across the Company, and customers around the World, through written and verbal efforts We’re looking for: Ideal candidate has 5+ years of Product Management experience directing strategy and execution of SaaS, Enterprise or security products and/or 10+ years in IT Management 8+ years of increasing responsibility in related roles. Experience with Unified Endpoint Management, specifically in managing Apple ecosystem of products, including Macs, iPhones, and iPads Good knowledge of IT-related technologies such as osquery, compliance standards (NIST, CIS, SOC2, HIPAA), MDM, UEM or software management, threat detection, and cybersecurity Domain knowledge in security (Ex: Zero Trust, IAM, User Directories, Software defined perimeter, security policies etc.) Solid understanding of end user device management technologies (i.e., VMware Workspace One, Apple Business Manager) Experience developing products and services for Apple environments is a differentiator Migration experience from SCCM to Intune Microsoft Endpoint Manager, including co-management and hybrid configurations Self starter with drive and demonstrated ability to execute and deliver product and achieve objectives in an innovative and fast paced environment Track record of driving impact in a cross-functional, highly collaborative environment that releases software often. We are looking for someone who can ship products Swift, high-quality decision making and prioritization, informed by customer and market data, but balanced with pragmatism and vision Excellent communication skills across all mediums (visual, written, verbal) that inspire teams, simplify complex technical concepts, and bolster your decisions with focus and clarity Passion to be successful in startup and high growth environment Where you’ll be working/Location: JumpCloud is committed to being Remote First, meaning that you are able to work remotely within the country noted in the Job Description. This role is remote in the country of India. You must be located in and authorized to work in India to be considered for this role. Language: JumpCloud® has teams in 15+ countries around the world and conducts our internal business in English. The interview and any additional screening process will take place primarily in English. To be considered for a role at JumpCloud®, you will be required to speak and write in English fluently. Any additional language requirements will be included in the details of the job description. Why JumpCloud? If you thrive working in a fast, SaaS-based environment and you are passionate about solving challenging technical problems, we look forward to hearing from you! JumpCloud® is an incredible place to share and grow your expertise! You’ll work with amazing talent across each department who are passionate about our mission. We’re out of the box thinkers, so your unique ideas and approaches for conceiving a product and/or feature will be welcome. You’ll have a voice in the organization as you work with a seasoned executive team, a supportive board and in a proven market that our customers are excited about. One of JumpCloud®'s three core values is to “Build Connections.” To us that means creating " human connection with each other regardless of our backgrounds, orientations, geographies, religions, languages, gender, race, etc. We care deeply about the people that we work with and want to see everyone succeed." - Rajat Bhargava, CEO Please submit your résumé and brief explanation about yourself and why you would be a good fit for JumpCloud®. Please note JumpCloud® is not accepting third party resumes at this time. JumpCloud® is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Scam Notice: Please be aware that there are individuals and organizations that may attempt to scam job seekers by offering fraudulent employment opportunities in the name of JumpCloud. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note that JumpCloud will never ask for any personal account information, such as credit card details or bank account numbers, during the recruitment process. Additionally, JumpCloud will never send you a check for any equipment prior to employment. All communication related to interviews and offers from our recruiters and hiring managers will come from official company email addresses (@jumpcloud.com) and will never ask for any payment, fee to be paid or purchases to be made by the job seeker. If you are contacted by anyone claiming to represent JumpCloud and you are unsure of their authenticity, please do not provide any personal/financial information and contact us immediately at recruiting@jumpcloud.com with the subject line "Scam Notice" #BI-Remote

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5.0 years

0 Lacs

Mumbai Metropolitan Region

Remote

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All roles at JumpCloud are Remote unless otherwise specified in the Job Description. About JumpCloud JumpCloud® delivers a unified open directory platform that makes it easy to securely manage identities, devices, and access across your organization. With JumpCloud®, IT teams and MSPs enable users to work securely from anywhere and manage their Windows, Apple, Linux, and Android devices from a single platform. JumpCloud® is IT Simplified. About the Team The JumpCloud Device Management organization is changing the way IT admins and users leverage their devices to get work done. The days of the traditional corporate security perimeter are over. Remote work - and the domainless enterprise - are here to stay. As such, we believe securing all work devices is at the crux of establishing trust, granting resource access, and otherwise managing a modern workforce. Our Cloud Directory Platform, including its deep support for devices such as laptops and servers, is making it easy for IT admins to manage the entire device lifecycle, from onboarding to active use to offboarding, while also providing end users a secure and painless means of getting stuff done. JumpCloud is looking for a Senior Product Manager to help drive our device management roadmap for Apple devices and help own the future of device management at JumpCloud. You will own one or more product feature areas around systems insights, directory insights, and device management and be responsible for meeting KPIs and objectives. Responsibilities: Engage cross-functional stakeholder groups inside the company and work with customers to ensure our products to meet or exceed current and future needs Collaborate closely with Software Architects, user experience and research, marketing, business analytics, and other cross functional teams to define products with great customer experience Lead and complete efforts in defining outcomes, epics, user stories, business/technical requirements and apply customer knowledge to the software development process Alignment of the roadmap and application of our KPIs across products, as well as oversee execution and key outcomes related to device management for all our supported platforms Communicate the product vision by driving outbound communications around the product, as well as communicate to senior leadership across the Company, and customers around the World, through written and verbal efforts We’re looking for: Ideal candidate has 5+ years of Product Management experience directing strategy and execution of SaaS, Enterprise or security products and/or 10+ years in IT Management 8+ years of increasing responsibility in related roles. Experience with Unified Endpoint Management, specifically in managing Apple ecosystem of products, including Macs, iPhones, and iPads Good knowledge of IT-related technologies such as osquery, compliance standards (NIST, CIS, SOC2, HIPAA), MDM, UEM or software management, threat detection, and cybersecurity Domain knowledge in security (Ex: Zero Trust, IAM, User Directories, Software defined perimeter, security policies etc.) Solid understanding of end user device management technologies (i.e., VMware Workspace One, Apple Business Manager) Experience developing products and services for Apple environments is a differentiator Migration experience from SCCM to Intune Microsoft Endpoint Manager, including co-management and hybrid configurations Self starter with drive and demonstrated ability to execute and deliver product and achieve objectives in an innovative and fast paced environment Track record of driving impact in a cross-functional, highly collaborative environment that releases software often. We are looking for someone who can ship products Swift, high-quality decision making and prioritization, informed by customer and market data, but balanced with pragmatism and vision Excellent communication skills across all mediums (visual, written, verbal) that inspire teams, simplify complex technical concepts, and bolster your decisions with focus and clarity Passion to be successful in startup and high growth environment Where you’ll be working/Location: JumpCloud is committed to being Remote First, meaning that you are able to work remotely within the country noted in the Job Description. This role is remote in the country of India. You must be located in and authorized to work in India to be considered for this role. Language: JumpCloud® has teams in 15+ countries around the world and conducts our internal business in English. The interview and any additional screening process will take place primarily in English. To be considered for a role at JumpCloud®, you will be required to speak and write in English fluently. Any additional language requirements will be included in the details of the job description. Why JumpCloud? If you thrive working in a fast, SaaS-based environment and you are passionate about solving challenging technical problems, we look forward to hearing from you! JumpCloud® is an incredible place to share and grow your expertise! You’ll work with amazing talent across each department who are passionate about our mission. We’re out of the box thinkers, so your unique ideas and approaches for conceiving a product and/or feature will be welcome. You’ll have a voice in the organization as you work with a seasoned executive team, a supportive board and in a proven market that our customers are excited about. One of JumpCloud®'s three core values is to “Build Connections.” To us that means creating " human connection with each other regardless of our backgrounds, orientations, geographies, religions, languages, gender, race, etc. We care deeply about the people that we work with and want to see everyone succeed." - Rajat Bhargava, CEO Please submit your résumé and brief explanation about yourself and why you would be a good fit for JumpCloud®. Please note JumpCloud® is not accepting third party resumes at this time. JumpCloud® is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Scam Notice: Please be aware that there are individuals and organizations that may attempt to scam job seekers by offering fraudulent employment opportunities in the name of JumpCloud. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note that JumpCloud will never ask for any personal account information, such as credit card details or bank account numbers, during the recruitment process. Additionally, JumpCloud will never send you a check for any equipment prior to employment. All communication related to interviews and offers from our recruiters and hiring managers will come from official company email addresses (@jumpcloud.com) and will never ask for any payment, fee to be paid or purchases to be made by the job seeker. If you are contacted by anyone claiming to represent JumpCloud and you are unsure of their authenticity, please do not provide any personal/financial information and contact us immediately at recruiting@jumpcloud.com with the subject line "Scam Notice" #BI-Remote

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5.0 years

0 Lacs

Pune, Maharashtra, India

Remote

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All roles at JumpCloud are Remote unless otherwise specified in the Job Description. About JumpCloud JumpCloud® delivers a unified open directory platform that makes it easy to securely manage identities, devices, and access across your organization. With JumpCloud®, IT teams and MSPs enable users to work securely from anywhere and manage their Windows, Apple, Linux, and Android devices from a single platform. JumpCloud® is IT Simplified. About the Team The JumpCloud Device Management organization is changing the way IT admins and users leverage their devices to get work done. The days of the traditional corporate security perimeter are over. Remote work - and the domainless enterprise - are here to stay. As such, we believe securing all work devices is at the crux of establishing trust, granting resource access, and otherwise managing a modern workforce. Our Cloud Directory Platform, including its deep support for devices such as laptops and servers, is making it easy for IT admins to manage the entire device lifecycle, from onboarding to active use to offboarding, while also providing end users a secure and painless means of getting stuff done. JumpCloud is looking for a Senior Product Manager to help drive our device management roadmap for Apple devices and help own the future of device management at JumpCloud. You will own one or more product feature areas around systems insights, directory insights, and device management and be responsible for meeting KPIs and objectives. Responsibilities: Engage cross-functional stakeholder groups inside the company and work with customers to ensure our products to meet or exceed current and future needs Collaborate closely with Software Architects, user experience and research, marketing, business analytics, and other cross functional teams to define products with great customer experience Lead and complete efforts in defining outcomes, epics, user stories, business/technical requirements and apply customer knowledge to the software development process Alignment of the roadmap and application of our KPIs across products, as well as oversee execution and key outcomes related to device management for all our supported platforms Communicate the product vision by driving outbound communications around the product, as well as communicate to senior leadership across the Company, and customers around the World, through written and verbal efforts We’re looking for: Ideal candidate has 5+ years of Product Management experience directing strategy and execution of SaaS, Enterprise or security products and/or 10+ years in IT Management 8+ years of increasing responsibility in related roles. Experience with Unified Endpoint Management, specifically in managing Apple ecosystem of products, including Macs, iPhones, and iPads Good knowledge of IT-related technologies such as osquery, compliance standards (NIST, CIS, SOC2, HIPAA), MDM, UEM or software management, threat detection, and cybersecurity Domain knowledge in security (Ex: Zero Trust, IAM, User Directories, Software defined perimeter, security policies etc.) Solid understanding of end user device management technologies (i.e., VMware Workspace One, Apple Business Manager) Experience developing products and services for Apple environments is a differentiator Migration experience from SCCM to Intune Microsoft Endpoint Manager, including co-management and hybrid configurations Self starter with drive and demonstrated ability to execute and deliver product and achieve objectives in an innovative and fast paced environment Track record of driving impact in a cross-functional, highly collaborative environment that releases software often. We are looking for someone who can ship products Swift, high-quality decision making and prioritization, informed by customer and market data, but balanced with pragmatism and vision Excellent communication skills across all mediums (visual, written, verbal) that inspire teams, simplify complex technical concepts, and bolster your decisions with focus and clarity Passion to be successful in startup and high growth environment Where you’ll be working/Location: JumpCloud is committed to being Remote First, meaning that you are able to work remotely within the country noted in the Job Description. This role is remote in the country of India. You must be located in and authorized to work in India to be considered for this role. Language: JumpCloud® has teams in 15+ countries around the world and conducts our internal business in English. The interview and any additional screening process will take place primarily in English. To be considered for a role at JumpCloud®, you will be required to speak and write in English fluently. Any additional language requirements will be included in the details of the job description. Why JumpCloud? If you thrive working in a fast, SaaS-based environment and you are passionate about solving challenging technical problems, we look forward to hearing from you! JumpCloud® is an incredible place to share and grow your expertise! You’ll work with amazing talent across each department who are passionate about our mission. We’re out of the box thinkers, so your unique ideas and approaches for conceiving a product and/or feature will be welcome. You’ll have a voice in the organization as you work with a seasoned executive team, a supportive board and in a proven market that our customers are excited about. One of JumpCloud®'s three core values is to “Build Connections.” To us that means creating " human connection with each other regardless of our backgrounds, orientations, geographies, religions, languages, gender, race, etc. We care deeply about the people that we work with and want to see everyone succeed." - Rajat Bhargava, CEO Please submit your résumé and brief explanation about yourself and why you would be a good fit for JumpCloud®. Please note JumpCloud® is not accepting third party resumes at this time. JumpCloud® is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Scam Notice: Please be aware that there are individuals and organizations that may attempt to scam job seekers by offering fraudulent employment opportunities in the name of JumpCloud. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note that JumpCloud will never ask for any personal account information, such as credit card details or bank account numbers, during the recruitment process. Additionally, JumpCloud will never send you a check for any equipment prior to employment. All communication related to interviews and offers from our recruiters and hiring managers will come from official company email addresses (@jumpcloud.com) and will never ask for any payment, fee to be paid or purchases to be made by the job seeker. If you are contacted by anyone claiming to represent JumpCloud and you are unsure of their authenticity, please do not provide any personal/financial information and contact us immediately at recruiting@jumpcloud.com with the subject line "Scam Notice" #BI-Remote

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10.0 years

0 Lacs

India

Remote

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Role: Sr.IAM Analyst Experience: 10+years Location: Kochi/Trivandrum/remote Seeking a highly skilled Senior IAM Analyst with hands-on experience in SailPoint IdentityIQ or similar IAM platforms to lead the application onboarding process across multiple business units. This role demands a strategic thinker with strong stakeholder engagement capabilities, business analysis expertise, and a deep understanding of IAM governance and compliance standards. The successful candidate will act as a bridge between business stakeholders and technical teams, ensuring timely and secure integration of applications while aligning with organizational security policies and regulatory requirements. Job Description / Duties and Responsibilities Key Responsibilities: • Stakeholder Engagement: Serve as the primary point of contact for business units, facilitating discussions to gather requirements and communicate IAM onboarding processes. • Application Onboarding: Lead the end-to-end integration of business applications into the SailPoint IdentityIQ platform, ensuring secure and compliant implementation. • Prioritization & Planning: Evaluate and prioritize onboarding activities based on business dependencies, project timelines, and criticality. • Business Analysis: Translate business needs into functional and technical requirements for the IAMdevelopment team. • Risk Management: Identify potential IAM-related risks, maintain detailed risk logs, and implement mitigation strategies. • Access Certifications: Lead and coordinate periodic access certification and recertification campaigns in alignment with compliance requirements. • Cross-Functional Collaboration: Work with IT Operations, Security, Compliance, and other relevant teams to support IAM initiatives and maintain system integrity. • Documentation & Reporting: Maintain comprehensive onboarding documentation, dashboards, and reports for audits and governance reviews • Adhere to ISMS policies and procedures. Job Specification / Skills and Competencies • Minimum 10 years of overall experience, including significant exposure to IAM platforms (preferably SailPoint IdentityIQ). • Demonstrated experience leading complex IAM onboarding projects in enterprise environments. • Strong stakeholder management and interpersonal communication skills. • Proficiency in business analysis, including requirements gathering, gap analysis, and documentation. • Deep understanding of IAM governance, access control models, and regulatory compliance frameworks (e.g., SOX, GDPR). • Experience conducting risk assessments and coordinating access certification campaigns. • Familiarity with audit processes and related IAM documentation standards. • Ability to work independently and collaboratively in fast-paced environments. Preferred Qualifications: • Bachelor’s or Master’s degree in Information Technology, Cybersecurity, or a related field. • Industry certifications such as CISSP, CISA, or Certified Identity and Access Manager (CIAM) are a plus. • Experience with tools such as ServiceNow, JIRA, Confluence, or similar project tracking platforms.

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4.0 years

0 Lacs

Chennai, Tamil Nadu, India

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Description About Gartner IT: Join a world-class team of skilled engineers who build creative digital solutions to support our colleagues and clients. We make a broad organizational impact by delivering cutting-edge technology solutions that power Gartner. Gartner IT values its culture of nonstop innovation, an outcome-driven approach to success, and the notion that great ideas can come from anyone on the team. About The Role Gartner is looking for a well-rounded and motivated developer to join its Finance Technology team which is responsible for developing web-based applications and integrations to support its Enterprise technology division. What You Will Do Understand the requirements and provide one or more options for the solution, utilizing Salesforce, Conga best practices. Perform hands-on solution design, proof-of-concepts and development and testing tasks as required in support of the implementation activities. Manage critical requirements of procurement business unit and develop scalable solutions. Manage critical customer cases and maintain clear and concise case documentation. Work with a cross-functional SCRUM team to maintain and enhance SFDC Platform Research and find opportunities to utilize SFDC best practices, guidelines to improve system productivity scaling and monitoring. Participate in code reviews, peer inspections, and technical design/specifications. Must be familiar with systems scope and projects objectives to ensure design, build and test of a robust system. Effectively communicate issues/concerns to the project team to include development, project management, and QA Strong Analytic skills with the ability to formulate a problem/solution in both business & technical terms. Understanding of Incident & Problem Management with a strong emphasis on root cause resolution What You Will Need Strong IT professional with 4-6yrs of experience in software development using salesforce technology. The candidate should have strong qualitative and quantitative problem-solving skills along with high on ownership and accountability. Must have 4-6 years hands-on experience on the force.com platform, understanding of key SFDC design and architectural concepts, in-depth understanding of capabilities and constraints of SFDC CRM application. Experience with maintaining managed packages in salesforce such Conga , DocuSign is plus. Experience with Conga Apttus CPQ is required and must be familiar with complex X-Author template development. Experience as a team member of successful software project implementations related to Salesforce. Experience integrating Salesforce with different systems using Web Services (REST) or middleware. Experience with Salesforce Event-Driven Architecture. Good understanding about the deployment techniques and change management. Excellent software development and object-oriented design fundamentals Salesforce development experience including strong working knowledge and ability to code in APEX (classes, triggers, batch processes, and web services), VisualForce, Lightning, Salesforce APIs, SOQL, and Force.com Strong knowledge of Salesforce applications including configuration, process builders, flows, and database design Ability to anticipate and produce design applications that work with governor limits and scale appropriately. Who You Are Education qualification as graduate or postgraduate degree in Engineering is required. Excellent communication and prioritization skills. Able to work independently or within a team proactively in a fast-paced AGILE-SCRUM environment. Owns success – Takes responsibility for successful delivery of the solutions. Strong desire to improve upon their skills in software development, frameworks, and technologies Don’t meet every single requirement? We encourage you to apply anyway. You might just be the right candidate for this, or other roles. Who are we? At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities. Since our founding in 1979, we’ve grown to more than 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here. What makes Gartner a great place to work? Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance. We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients. Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work . What do we offer? Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring. Ready to grow your career with Gartner? Join us. The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity. Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to ApplicantAccommodations@gartner.com . Job Requisition ID:101271 By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence. Gartner Applicant Privacy Link: https://jobs.gartner.com/applicant-privacy-policy For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.

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7.0 years

0 Lacs

Gurgaon, Haryana, India

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About Gartner Digital Markets Gartner Digital Markets is a business unit within Gartner. Our mission is to help small businesses make the right technology choices and find the tools they need to grow, optimize, and become more effective at what they do. The business comprises four top brands—Capterra, Software Advice, GetApp and UpCity. For candidates interested in taking their next career step in the technology space, Gartner Digital Markets offers the fast pace and excitement of working for a startup, the stability, and resources of a large, established organization, and the opportunity to be on the front lines of innovation in an industry that is always growing and transforming. About This Role Gartner Digital Markets is looking for a highly skilled and motivated Senior DevOps Engineer, Advanced to join our Cloud and DevOps team. This role involves collaborating with architects, software engineers, and operations teams to support the design, deployment, management, and operation of our development, test, and production infrastructure. You will leverage your expertise in public cloud platforms (AWS), Kubernetes orchestration, and Python scripting to drive automation and innovation. You will play a critical role in enhancing our DevOps processes by incorporating AI-driven automation to improve efficiency, reliability, and scalability of our infrastructure and deployment pipelines What You’ll Do Lead the design, deployment, and management of scalable cloud infrastructure primarily on AWS and other public cloud platforms. Architect, implement, and maintain Kubernetes clusters for container orchestration and manage application deployments. Develop and maintain automation scripts and tools using Python to streamline infrastructure management, deployment, and monitoring. Collaborate closely with software engineers, architects, and operations teams to support CI/CD pipelines and infrastructure as code (IaC) using tools like Terraform and Jenkins. Implement best practices for cloud security, compliance, and governance within the DevOps lifecycle. Monitor system performance, troubleshoot issues, and optimize cloud resources to meet service level objectives. Mentor junior engineers and promote knowledge sharing within the team. Participate in capacity planning, load testing, and incident response, including 24x7 on-call rotations. Research and evaluate new cloud technologies and DevOps tools to continuously improve the infrastructure and automation capabilities. Assist in managing Kubernetes clusters and improving application deployment processes. Work with engineering teams to support the DevOps execution strategy for different projects. What You Will Need 7+ years of experience in IT infrastructure, cloud engineering, or DevOps roles with a strong focus on AWS and public cloud services. Proven expertise in Kubernetes cluster management and container orchestration. Advanced proficiency in Python scripting for automation and tooling development. Solid experience with Infrastructure as Code (IaC) tools such as Terraform. Hands-on experience with CI/CD tools like Jenkins, GitLab CI/CD, or equivalent. Strong understanding of Linux operating systems, networking, and security principles in cloud environments. Experience with monitoring, alerting, and log management tools. Knowledge of integrating AI/ML solutions into DevOps processes is highly desirable. AWS certifications (e.g., AWS Certified Solutions Architect, DevOps Engineer) and Kubernetes certifications (CKA, CKAD) are a plus. Excellent problem-solving, communication, and collaboration skills. Who You Are Excellent Communication and Prioritization skills. Ability to work collaboratively across the organization. Ability to work independently or within a team, proactively, in a fast-paced AGILE-SCRUM environment. Owns success – Takes responsibility for successful delivery of solutions. Strong desire to improve upon their skills in software development, frameworks, and technologies. Don’t meet every single requirement? We encourage you to apply anyway. You might just be the right candidate for this, or other roles. #digitalmarkets Who are we? At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities. Since our founding in 1979, we’ve grown to more than 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here. What makes Gartner a great place to work? Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance. We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients. Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work . What do we offer? Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring. Ready to grow your career with Gartner? Join us. The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity. Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to ApplicantAccommodations@gartner.com . Job Requisition ID:99884 By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence. Gartner Applicant Privacy Link: https://jobs.gartner.com/applicant-privacy-policy For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.

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6.0 years

0 Lacs

Gurgaon, Haryana, India

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About The Role Gartner is looking for passionate and motivated Lead Data Engineers who are excited to foray into new technologies and help build / maintain data driven components for realizing business needs. This role is in Gartner Product Delivery Organization (PDO). PDO Data Engineering teams are high velocity agile teams responsible for developing and maintaining components crucial to customer-facing channels, data science teams, and reporting & analysis. These components include but are not limited to Spark jobs, REST APIs, AI/ML model training & inference, MLOps / devops pipelines, data transformation & quality pipelines, data lake & data catalogs, data streams etc. What You Will Do Ability to lead and execute a mix of small/medium sized projects simultaneously Owns success, takes responsibility for successful delivery of solutions from development to production. Mentor and guide team members Explore and create POC of new technologies / frameworks Should have significant experience working directly with Business users in problem solving Excellent Communication and Prioritization skills. Should be able to interact and coordinate well with other developers / teams to resolve operational issues. Should be self-motivated and a fast learner to ramp up quickly with a fair amount of help from team members. Must be able to estimate development tasks with high accuracy and deliver on time with high quality while following coding guidelines and best practices. Identify systemic operational issues and resolve them. What you will need 6+ years of post-college experience in data engineering, API development or related fields Must have Demonstrated experience in data engineering, data science, or machine learning. Experience working with data platforms – building and maintaining ETL flows and data stores for ML and reporting applications. Skills to transform data, prepare it for analysis, and analyze it – including structured and unstructured data Ability to transform business needs into technical solutions Demonstrated experience of cloud platforms (AWS, Azure, GCP, etc.) Experience with languages such as Python, Java, SQL Experience with tools such as Apache Spark, Databricks, AWS EMR Experience with Kanban or Agile Scrum development Experience with REST API development Experience collaboration tools such as Git, Jenkins, Jira, Confluence Experience with Data modeling and Database schema / table design Who are we? At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities. Since our founding in 1979, we’ve grown to more than 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here. What makes Gartner a great place to work? Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance. We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients. Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work . What do we offer? Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring. Ready to grow your career with Gartner? Join us. The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity. Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to ApplicantAccommodations@gartner.com . Job Requisition ID:99715 By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence. Gartner Applicant Privacy Link: https://jobs.gartner.com/applicant-privacy-policy For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.

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1.0 - 3.0 years

0 Lacs

Kolkata, West Bengal, India

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Skill required: Supply Chain - Order Management Designation: Quality Auditing Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Manage planning, procurement, distribution and aftermarket service supply chain operations, helping clients realize $5 for every $1 spent on our services You will be a part of Supply Chain Management team where in you will be accountable to manage the Supply Chain and provide insights which will help in increasing efficiency by doing away with waste and facilitating greater profits. It also involves management of the flow of goods and services and including all processes that transform raw materials into final products. Assess, design, build and Implement best practices on process, organization, and technology for Order Management from Order Creation to Order Fulfillment, financial settlement including order prioritization, purchase order receipt, invoice matching, inventory availability and promise, accuracy and fulfillment, provisioning of services and activation of billing. Includes Distributed Order Management for both on-line and physical network management. What are we looking for? Coaching Critical Thinking Customer Care Operational Audit & Compliance Quality Auditing Ability to establish strong client relationship Ability to meet deadlines Ability to work well in a team Adaptable and flexible Problem-solving skills Proven experience in handling multiple channels of communication with special business rules and exception scenarios, excellent verbal, written and interpersonal communication skills, good computer skills and IT knowledge, ability to foster and contribute in a team environment, highly organized, results and process oriented with strong attention to detail, ability to work without supervision, possess successful coaching, mentoring and leadership skills will be of utmost importance Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts

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2.0 - 4.0 years

0 Lacs

Gurugram, Haryana, India

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About the Company At ZFunds, we are committed to providing top-tier financial services and expertise to our clients. As a leading name in asset management, we understand that the key to our success lies in the knowledge and capabilities of our distribution partners. As a Relationship Manager- Mutual Funds, you will be responsible for managing and driving business growth through Pan-Indian distributors, providing a dynamic and diverse work environment. ZFunds | LinkedIn About the Role Job description Experience – 2-4 years experience as product manager. Location - Gurgaon (work from office) Working Days - Mon to Sat Interview process includes offline round. Only Immediate joiners Interview Process - Only On-site interviews. As a Product Manager, you will be leading projects from conceptualization to launch. You will be responsible for building and constantly improving the product using data, experience and feedback from consumers. Key Responsibilities - You will be both the CEO of the product and the janitor, taking care of all the high-level strategy as well as the everyday grunt work. You’ll be working and translating across the team. Beyond dreaming big and thinking wildly, the PM will be end-to-end owner of user KPIs from acquisition to retention and Relentlessly develop with prioritise and execute product backlog to improve user experience in each successive sprint. Experience Required Someone with an entrepreneurial mindset who enjoys taking end-to-end ownership of the product and work across stakeholders to achieve the desired objectives for the product Strong analytical skills, ability to define KPIs, KPI dashboards and success metrics. He/she should also be conversant with executing effective A/B tests for hypothesis testing. User Centric Thinking- Ready to carry out first hand user research as well as dive into existing app usage data to back hypothesis for development on these platforms Prioritization: The PM should be able to carry out effective prioritization of user-features balancing between user experience, business requirements and resourcing. How to Apply : Excited about the opportunity to leverage your expertise in growth marketing and performance campaigns within the mutual fund sector? Apply now by sending your resume and cover letter detailing why you're a perfect fit for this role to Tanya@zfunds.in / 84489 32528 Website : Mutual Funds - Online Mutual Fund Investment in India Tanya Tripathi - Zfunds | LinkedIn ```

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