Job
Description
ServiceNow is seeking a Presales Partner Solution Consultant to support our Global Partnerships and Channel partners. In this role, you will be expected to provide pre-sales support, technical product and architecture advice, and ongoing communication of the latest ServiceNow solutions and capabilities. You will assist our partners in building practices that deliver exceptional customer outcomes. Additionally, you will be responsible for evangelizing ServiceNow mindshare to our partner community to evolve a ServiceNow First approach, to sell effectively to their customers, and to extend the ServiceNow value proposition. What you get to do in this role: Evangelize ServiceNow within partner Global Delivery Centers through Sales Plays and product demos Proactively manage relationships with executive and key partner stakeholders in their GDCs to build ServiceNow Mindshare Assist Partner Experience team on the execution of roadshows, shark camps, and partner events Provide subject matter expertise (SME) during planning, solutioning and EBC briefings. Explain core concepts of the ServiceNow platform and its value proposition Identify and collaborate on business development opportunities for market-differentiated Offerings/Solutions based on the ServiceNow platform and spearhead intake into the ServiceNow Built-On/Built-With program Mentor, guide, and model effective teamwork with ServiceNow and partner solution consultants to develop and apply new knowledge and skills. Collaborate, actively share knowledge, and promote best known methods amongst other ServiceNow Solution Consulting team members Create long term enduring relationships with partners and the senior leadership within those partners to understand their go to market strategy and attach ServiceNow into their client pursuits Demonstrate domain and technical expertise across multiple industry verticals knowing when to pull in the proper teams within ServiceNow to assist as needed For partners with true industry focus and credentials, provides a point of view (or brings in expertise) on where the entire ServiceNow platform is relevant for that industry Travel for Partner, Customer, and Organizational activities Qualifications To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI s potential impact on the function or industry. 7+ years of Pre-Sales Solution Consulting experience Excellent understanding of the architectural principles for cloud-based platforms that include SaaS, PaaS, multi-tenancy, and automation Experience and understanding of multiple technical domains - application, data, integration, big data, mobility, analytics, etc. Knowledge of modern web technologies and cloud computing Understanding of industry/vertical business challenges and mapping how ServiceNow can help transform those verticals Strong collaboration & facilitation skills, to encourage clear articulation of the business issues and effective solution design by the relevant players Sharp business judgment, ability to see "big picture" and to prioritize Intrinsically curious and passionate about researching current and emerging technologies and developing innovative solutions Ability to manage change and ambiguity with an action-orientation/drive - must thrive in a dynamic environment Talented at explaining complex topics clearly and concisely, and effective at providing practical guidance Ability to collaborate and interact at multiple levels (Enterprise Architects, Technical Architects, Offering Managers, Directors, VP s, and CXO s) Executive presence, strong verbal and written communication This role requires approximately 25% travel. Experience that will help you stand out: Experience with the ServiceNow product suite or competitive product suites highly desirable A current ServiceNow certification (e.g. Certified System Administrator and/or Certified Implementation Specialist) ServiceNow platform development experience Experience developing on competitive platforms FD21
