Presales Manager

Responsibilities:

1. Solution Design: Collaborate with the sales team, practice managers, vertical heads, and delivery leads and engineers to design customized solutions that address the unique requirements of each prospect. Provide technical expertise and recommendations during the solution design process.

3. Proposal Development: Prepare and present compelling proposals and quotes that outline the value proposition, pricing, and terms of the proposed solution. Address customer requirements effectively.

4. Qualify Leads: Evaluate the needs and requirements of potential customers to determine their level of interest and fit with the company's products or services. Assess their budget, timelines, and decision-making process.

5. Relationship Building: Foster strong relationships with prospects and key stakeholders throughout the pre-sales process. Understand their business challenges and establish trust by providing consultative guidance and industry insights.

6. Competitive Analysis: Stay updated on market trends, industry competition, and service industry developments to effectively position the company's offerings against competitors. Highlight key differentiators and advantages.

7. Collaboration: Work closely with the sales team, marketing, and engineering teams to align strategies and ensure a seamless experience for all stakeholders in the sales cycle. Provide feedback from prospects to help refine service offerings and sales strategies.

8. Sales Support: Provide support to the sales team in terms of technical expertise, proposal development, and addressing customer inquiries. Assist with contract negotiations and closing deals when necessary.

Qualifications

• 10+ years of prior paid experience in a pre-sales role with basic knowledge of key technologies and a thorough understanding of IT services business model.
• Bachelors/Master's degree in Engineering, Business Administration, Computer Applications, or a related field (preferred).
• Strong knowledge of IT services as well as the industry and market dynamics.
• Excellent communication and presentation skills, with the ability to articulate complex concepts in a clear and concise manner.
• Strong analytical and problem-solving skills to understand customer requirements and design appropriate solutions.
• Customer-focused mindset with a passion for delivering exceptional service.
• Ability to work independently and collaboratively in a fast-paced, team-oriented environment.
• Proficiency in using CRM software and other sales enablement tools.