4578 Presales Jobs - Page 2

As a Strategic Marketing Manager with a Leading Advertising Agency based in Mumbai, you will play a pivotal role in blending strategy with storytelling at the intersection of digital marketing, business enablement, and research. Your responsibilities will involve supporting new business pitches, crafting GTM strategies, orchestrating inbound campaigns, and transforming delivery outcomes into compelling case studies. A significant aspect of your role will be to analyze the impact of our social care and digital marketing teams on brand interactions and utilize these insights to shape content and GTM narratives. This position is ideal for individuals who thrive in diverse roles such as pitch architect, data interpreter, marketing planner, and strategy consultant. Key Responsibilities: - Develop high-quality GTM decks, strategic recommendations, and pitch presentations in collaboration with the strategy head. - Make strategic decisions based on primary and secondary research on customer behavior, industry trends, and competitive landscapes. - Collaborate with global marketing teams, particularly in the US, to formulate growth strategies and inbound campaign tactics. - Engage with delivery, social care, and internal digital marketing departments to extract insights from ongoing client engagements. - Translate social engagement outcomes and client success stories into impactful case studies, proof-of-performance slides, and strategic narratives for future business development. - Support pre-sales activities by participating in brainstorming sessions, synthesizing data, and finalizing decks for potential international clients. - Maintain a well-organized knowledge repository containing reusable decks, frameworks, and benchmarks. Essential Competencies & Skills: - A strategic thinker with a talent for crafting compelling narratives and proficient in using PowerPoint to create presentations suitable for CXOs. - In-depth knowledge of digital marketing, encompassing social media, SEO, inbound, performance, and social engagement metrics; strong analytical skills with the ability to interpret data from tools like Sprinklr, SEMrush, and Google Analytics. - Proficient in research and writing, capable of transforming ideas into coherent stories; adept at collaborating across different time zones and countries; possesses self-motivation, curiosity, and keen attention to detail. If you are enthusiastic about this opportunity, please share your updated resume with us at aayushi@thepremierconsultants.com. This role offers a dynamic environment where you can leverage your strategic thinking, storytelling abilities, and digital marketing expertise to drive impactful marketing strategies and contribute to the growth of the organization.,

At NiCE, we believe in pushing the boundaries and constantly challenging ourselves. We are a team of ambitious individuals who strive to be game changers and always aim to win. If you share our mindset, we have an exciting career opportunity that will ignite a passion within you. NICE Actimize is currently looking for a skilled Financial Crime Portfolio Solutions Engineer to assist our partner ecosystem in selling advanced financial crime and compliance solutions. In this role, you will play a crucial part in supporting Value-Added Resellers (VARs), System Integrators (SIs), Advisory Partners, Delivery Partners, and Cloud Marketplaces (AWS) by providing technical expertise in positioning, demonstrating, and selling NICE Actimize's solutions. The ideal candidate will possess a deep understanding of financial crime and compliance, along with strong technical capabilities and experience in pre-sales. Your responsibilities will include driving partner success across the full Actimize product portfolio, encompassing both on-premises and SaaS offerings, by delivering training, co-selling support, and architectural guidance. Your impact will be seen in various aspects: - Partner Enablement & Support: Educate and train partner teams on financial crime solutions, provide guidance on positioning and messaging, develop onboarding materials, and create technical assets for partner use. - Pre-Sales Engagement: Collaborate with sales teams during customer interactions, lead product demonstrations, workshops, and proof-of-concepts, and support partners in responding to inquiries and preparing proposals. - Cross-Functional Collaboration: Work closely with internal teams to relay partner feedback, shape roadmap input, and advocate for partner-centric features. - Market Intelligence & Feedback: Stay informed about regulatory trends, competitor activities, and industry developments, and provide feedback to enhance offerings and strategies. To excel in this role, you should have: - A Bachelor's degree in Finance, Business, Computer Science, or a related field. - 3+ years of experience in a Pre-Sales or partner-facing role within the financial crime or fintech sector. - Strong knowledge of financial crime compliance processes and technology platforms. - Excellent communication, presentation, and influencing skills. - Experience with SaaS and on-prem enterprise software architectures, including cloud services. - Willingness to travel occasionally. Joining NiCE means becoming part of a global company known for disrupting markets and fostering innovation. Our collaborative environment offers endless opportunities for growth and learning. If you are passionate, innovative, and eager to excel, you could be our next team member at NiCE! Enjoy the NiCE-FLEX hybrid model, which allows for maximum flexibility with a mix of office and remote work days. Embrace face-to-face interactions on office days to fuel teamwork and creativity. Requisition ID: 8076 Reporting into: Director Role Type: Individual Contributor About NiCE: NICELtd. (NASDAQ: NICE) provides software products to over 25,000 global businesses, with a focus on customer experience, financial crime prevention, and public safety. With cutting-edge technologies in AI, cloud, and digital domains, NiCE is a leader in its field, with a global presence and a highly skilled workforce of over 8,500 employees across 30+ countries.,

Are you looking for an exciting career opportunity to boost your professional journey If yes, then consider joining us at LDS infotech Pvt Ltd for various Sales, Presales, and Technical roles. You will have the chance to collaborate with esteemed clients, including Fortune 500 companies and our MNC Partners such as Microsoft, Oracle, Sophos, Fortinet, Symantec, and McAfee. As a Presales Consultant/IT Manager at our Mumbai office, you will play a crucial role in providing technical assistance and guidance during the pre-sales process. Your responsibilities will include identifying customers" technical and business requirements, designing solutions, consulting with technical teams, and supporting sales teams and partners in proposal activities. Moreover, you will have the opportunity to attend client meetings, deliver technical presentations, provide product support to stakeholders, and contribute to the development of bespoke solutions. Key Responsibilities: - Attend client meetings to gather technical and business requirements for solution creation - Provide technical solutions in a timely and professional manner - Deliver technical presentations both internally and externally - Conduct training sessions on solutions and offer product support to channel partners - Collaborate with Product Management to provide feedback on existing products and input on new products - Build strong relationships internally and externally, keeping colleagues informed and fostering teamwork - Understand business drivers and risks to effectively sell technical solutions to customers - Respond to customer requests for information on RFIs and RFPs - Maintain high product knowledge through product training and best practices insight - Qualify and support in closing sales opportunities - Drive regional revenue through sales activities - Develop and maintain account plans with a technical focus - Ensure successful pilot projects and product installations - Address technical and business presales issues, escalating when necessary - Assist in regional business development activities - Install and maintain demos and software on presales equipment - Engage with corporate applications, emails, and communication tools Technical Expertise Desired: - Proficiency in Windows Servers, Databases, and End-user products - Strong knowledge of Virtualization technologies such as ESX, KVM, and HyperV - Familiarity with Windows and Linux server systems, network storage systems, and data center services - Experience in requirements gathering, design, and solution building in a commercial setting - Interest in routing, switching, Firewall, and general network infrastructure - Working knowledge of Cloud IAAS, PAAS, and SAAS Functional Area: - Provide technical solutions professionally and within agreed timeframes Reporting to: Manager Number of Persons Reporting to Candidate: Manager Position Requires Traveling: Yes (Field Calls) - Traveling allowance provided for client visits,

As a Solutions Engineer, you will have the opportunity to work closely with Manufacturing & Energy industry customers in Delhi NCR, India, showcasing the capabilities of Salesforce applications and platform to drive business outcomes through technology solutions. You will engage with organizations across various sectors, focusing on articulating a compelling business value proposition centered on transformation. Your role will involve communicating the importance of change, positioning Salesforce as a crucial partner in the journey, and emphasizing the necessity of embracing change now. Your typical day will involve conducting discovery calls to understand customer business requirements, collaborating with customers to envision their future on the Salesforce platform, and bringing that vision to life through product demonstrations. You will participate in trainings to enhance your skill set, provide feedback to product teams, and share insights on the business value delivered by the solution with potential customers. Your responsibilities will include leading discussions on how large enterprises can achieve customer success through digital transformation, conducting targeted discovery sessions to identify business challenges, innovating new solutions, and engaging with business users to develop presentations, demonstrations, and prototypes. You will also be responsible for creating roadmaps to guide partners in implementing solutions, presenting the business value to managers and executives, responding to RFPs/RFIs, collaborating with teammates, and demonstrating knowledge of integrating cloud applications with existing business technology. The required skills for this role include a degree or equivalent relevant experience, proven experience in the IT industry focusing on pre-sales or implementation of customer engagement solutions, and a strong emphasis on industry experience in Manufacturing, Energy, or Oil & Gas sectors. You should possess expertise in pre-sales activities, customer engagement solution demonstrations, business analysis, sophisticated solution selling, and communication skills that emphasize needs analysis, positioning, and business justification. Overall, as a Solutions Engineer, you will play a crucial role in driving customer success through digital transformation, leveraging your expertise to deliver innovative solutions and communicate the value of Salesforce applications and platform to a diverse range of customers in the Manufacturing & Energy industries.,

Welcome to TP, a global hub of innovation and empowerment, where we redefine the future. With a remarkable 10 billion annual revenue and a global team of 500,000 employees serving 170 countries in over 300 languages, we lead in intelligent, digital-first solutions. As a globally certified Great Place to Work in 72 countries, our culture thrives on diversity, equity, and inclusion. We value your unique perspective and believe that your talent is the missing piece that completes our vision for a brighter, digitally driven tomorrow. The Senior Director of Solutions position at TP is an excellent opportunity to build and maintain strong customer relationships, acting as a liaison between the sales team and customers. The role involves developing compelling pitches and proposals for potential clients, understanding market trends, and managing the entire bid process. Success in this role requires intimate knowledge and experience in the Presales & Solutions space. Key Responsibilities & Duties include leading bids and solutions for large deals, drafting responses, identifying key win strategies, and determining key differentiators. The role also involves understanding and analyzing client requirements, working with BD teams to build strategies for potential client wins, collaborating closely with leadership teams and key stakeholders, and preparing bid proposals, RFPs, and RFQs for the client. The ideal candidate for this role should possess a Bachelor's degree or above, with 10-15 years of experience in Presales/Solutions within the Customer Experience/Digitally Integrated Service Industry in domestic and international markets. Additionally, the candidate should have an excellent understanding of the sales and solution cycle, be highly detail-oriented, productive, accountable, and able to work under tight deadlines. Previous experience in solution and bid management is required, along with good analytical and research skills for creating industry, competitor, and client insights. Pre-employment screenings are mandatory as per TP policy, and employment in this position will be contingent on successful completion and passage of a comprehensive background check, including global sanctions and watch list screening. Please note that TP does not accept candidate submissions from unsolicited third parties, including recruiters or headhunters. Applications will not be considered, and no contractual association will be established through such submissions. Join us at TP as we continue to prioritize Diversity, Equity, and Inclusion in our workforce and empower individuals to maximize their impact and drive innovation towards a brighter future.,

As a Specialist in the field of technology at Sterlite Tech, you will play a crucial role in supporting the adoption and implementation of newer technologies. With your expertise in Material Science, LAN Cable, Fiber Optic Cable, and Connectivity, acquired through your B.Tech/M.Tech with 8-12 years of experience, you will be instrumental in translating customer pain points into technical requirements and developing plans to address them effectively. Collaborating with the sales and pre-sales teams, you will demonstrate Sterlite Tech's technological capabilities and provide recommendations to deliver application engineering solutions seamlessly. You will work closely with the Technology Unit Head to visualize and implement new technologies, while also identifying and reporting any technical roadblocks in implementation or adoption. Staying updated with the latest technological advancements in your field, you will proactively initiate plans to implement them at Sterlite. Additionally, you will promote a culture of good manufacturing practices, uphold Sterlite's values, and drive continuous improvement. Your role will also involve mentoring and coaching reporting staff and other employees to enhance their skills and capabilities. To excel in this role, you should have 10-15 years of experience in pre-sales, design, and implementation in Data Center networking, Server, and Cloud solutions. Your expertise should extend to understanding and solutioning Server & Storage Solutions, designing Private and Public Cloud solutions, and having exposure to Multi Vendor environments. Knowledge of Enterprise Management Systems, IP/MPLS, Enterprise Networking, Campus networks, SD WAN, Access Points, Wireless LAN Controller, and WAG will be advantageous. Possessing industry certifications such as CCIE, CCNP, or equivalents in the DC network domain will be highly valued. Sterlite Tech is a leading global optical and digital solutions company focused on building advanced networks for 5G, Rural, FTTx, Enterprise, and Data Centre. As a part of STL Digital, a subsidiary of Sterlite Tech dedicated to IT services and consulting, you will contribute to delivering exceptional digital transformation experiences for enterprises across a range of services including product engineering, cloud and cyber security, data and AI, and enterprise SaaS.,

As a Pre-Sales Associate at Pioneer Property, you will play a crucial role as the initial point of contact for our esteemed clients. Your primary responsibilities will include answering calls to provide detailed information about our real estate projects to potential clients, comprehending customer requirements accurately while maintaining precise records, addressing inquiries, and updating leads on our Customer Relationship Management (CRM) system. You will serve as the voice of Pioneer Property, aiming to establish and nurture enduring relationships with clients. The ideal candidate for this position should possess a minimum qualification of high school or above, along with prior experience in Pre-Sales or Telesales within the real estate sector. Proficiency in communication and interpersonal skills is essential, coupled with a good level of computer literacy. If you are enthusiastic about advancing your career in the real estate industry and believe you meet the requirements mentioned above, we invite you to email your CV to hr@pioneerproperty.in and take the first step towards joining our dynamic team in Kolkata. Let's connect and explore the exciting opportunities together.,

As the Delivery Lead/Manager/Head for the Robotics & AI Business Unit at Netlabs Global, your primary role is to oversee the delivery unit of the RPA and AI business in alignment with the vision, mission, and goals of both the business unit and the organization. Your key objectives include leading a high-performance team of RPA and AI experts, ensuring successful project and program deliveries for customers, and enhancing the efficiency and productivity of the delivery unit. Your responsibilities will involve delivering RPA and AI projects within scope, budget, and timelines while meeting all key performance indicators and objectives. You will oversee the design and implementation of RPA & AI solutions, identify process improvements, and collaborate with project teams to analyze and redesign business processes for automation solutions. Additionally, you will establish metrics, governance structures, and best practices to improve the quality of project deliveries. Effective communication with customers, stakeholders, and internal teams is crucial for successful project delivery. You will also be responsible for ongoing support of delivered solutions, ensuring service quality and performance. Your role will extend to contributing to business expansion through delivery-driven sales, pre-sales activities, and product/platform building plans. In terms of team responsibilities, you will design the organization structure of the RPA & AI Delivery Unit, mentor and retain a high-performance team, assign work responsibilities, and monitor competency building and quality standards. You will also manage team performance through reviews, appraisals, and motivation strategies in line with company HR policies. Moreover, you will be involved in contributing thought leadership articles, generating case studies, and acquiring and retaining a high-value customer base. Your role will also include coordinating with account management and finance teams for timely billings and invoicing. Overall, your role as the Delivery Lead/Manager/Head for the Robotics & AI Business Unit at Netlabs Global is pivotal in driving project delivery excellence, customer satisfaction, and business growth. If you are ready to take on this challenging and rewarding role, we encourage you to send in your resumes to careers@netlabsglobal.com.,

You will be responsible for overseeing the design, implementation, and maintenance of cloud-based infrastructure and services to ensure reliability, security, and scalability for our clients. As a key leader, you will manage and mentor a team of cloud engineers and specialists, fostering a collaborative and high-performance work environment. Your role will involve ensuring 24/7 availability and performance of cloud services by establishing robust monitoring, alerting, and incident management processes. Developing and executing the roadmap for cloud operations that align with the company's business objectives and technology strategy will be a crucial aspect of your responsibilities. You will optimize cloud infrastructure costs while maintaining performance and reliability by analyzing cloud expenditure and identifying opportunities for cost savings. Compliance with security standards, best practices, and industry-specific regulations in cloud operations will also be part of your duties. Automation initiatives to improve efficiency and minimize manual intervention will be a focus area for you. Collaborating with cloud service providers, evaluating their services, and managing contracts and relationships will also be essential tasks. Additionally, maintaining comprehensive documentation of the cloud environment and providing regular performance and status reports to senior management and customers will be necessary. In the event of major incidents, you will lead response efforts, conduct root cause analysis, and implement solutions to prevent recurrence. Understanding business requirements, identifying key deliverables, and prioritizing projects/tasks for all client-based cloud projects will be vital. You will lead in designing, specifying, and selecting cloud services while considering functionality, data, security, integration, infrastructure, and performance. Participating in the pre-sales process to understand customer business and technical objectives and cloud requirements will be expected. You will own the program budget, ensure traceability of program spend, identify new opportunities, and penetrate new accounts. Implementing the necessary project management infrastructure and handling consulting work with the Presales/Marketing team will also be part of your responsibilities. Your proficiency in managing cloud platforms such as AWS, Azure, Oracle, and Google Cloud is essential. Hands-on experience with cloud-native tools and services, strong understanding of networking, security, and infrastructure best practices in the cloud, familiarity with DevOps practices, CI/CD, containerization technologies, automation tools, IaC frameworks, cloud migration, and network systems management tools are required. With a Bachelor's or Master's degree in Computer Science, Information Technology, or a related field and 15+ years of IT experience, including a minimum of 3 years in a managerial role overseeing cloud operations, you are expected to demonstrate strategic thinking, team management, strong analytical and decision-making skills, effective communication, proactive and results-oriented approach, strong leadership, problem-solving abilities, and the capacity to work effectively under pressure while managing multiple priorities.,

As a Presales Executive at Ideagen, you will play a crucial role in the Presales team by demonstrating a keen interest in learning about the latest trends and solutions in the Environment, Health, and Safety (EHS) domain. Your responsibilities will include taking ownership of bids throughout various stages such as Deal Evaluation, module mapping, solution articulation, and proposal writing until the final submission to the client. You will be expected to maintain a repository of best practices, create reusable components, and effectively manage a multi-stakeholder environment. Additionally, you will execute pre-RFI/RFP work, conduct post-submission analysis, and stay updated on the internal roadmap and new product features in the EHS Software space. To qualify for this role, you should have a minimum of 3 years of experience as a Presales Executive/Consultant, hold a Bachelor's degree in Business, Computer Science, or related fields, and possess proven expertise in bid management and proposal development within the IT industry. Strong project management skills, excellent written and verbal communication abilities, and proficiency in MS Office Suite are essential requirements for this position. As an ideal candidate, you should be detail-oriented, capable of handling multiple bids simultaneously, and have a deep understanding of IT products, services, and technologies to effectively communicate value propositions to clients. Experience with RFP management software would be advantageous, and your ability to work collaboratively across teams and departments will be key to achieving common objectives. In this role, you are expected to exhibit behaviors such as ambition, drive, planning, and execution, as well as flexibility, resilience, and savvy thinking. Collaboration and communication are also vital aspects of your role as you contribute to Ideagen's inclusive community and strive to maximize your potential while supporting the company's mission of making lives safer and better.,

Position Details & Responsibilities: Own and execute plans to achieve order booking and revenue goals for the practice Define Road Map for Technology related to IT infrastructure and IT Services, defining strategy/Process & Solution Offerings Strategize on Technology areas under the practice; Identification and management of Key Alliances. This is a very crucial element cutting across the entire IT stack with specific focus on Server, Network, Data center, Cloud, Information Security and other IT infrastructure elements. Responsibilities include but not limited to Assist in all phases of the sales, pre-sales, practice development and delivery processes. Support in identifying, pursuing, closing sales opportunities, including proposal creation and presentation is required. Define & drive competence development for the practice working along with BUs, Delivery team, support team and HR. Estimate the project/solution development effort and resource requirements to put together a competitive bid mindful of cash flow requirements. Develop best practices for IT Practice and manage relationship with clients, vendor eco-systems and all the internal stakeholders Strong collaborative approach and ability to work with all the stakeholders while adhering to tight deadlines in a highly dynamic environment. Especially important is the requirement to work along with cross functional delivery teams, software practice team, supply chain and business units. Represent the company in various Technical and customer forums on technology thought leadership. Create service offering, Solutions and IPs through a mix of alliance relationships and at a later date own technologies. Provides CMS management with regular updates; works with the CMS PMO to advance project management best practices, participates in regular reviews with leadership & PMO, serves as a critical advisor to set the direction for the implementation and professional services team, with a special emphasis on how and what we implement. Project management ability to push projects over the finish line with sound planning and persistent execution; will understand how to align resources, seek the input of key constituents, and manage others to achieve desired results. CMS is a CMMI Level 5, ISO 27001, ISO20000 & BIS certified organisation. Maintaining and enhancing these certifications (though owned by other stakeholders) along with other certifications as necessary is an imperative. Relevant experience is a positive. Key skills and experience Bachelors in an engineering or business discipline is a must. 10-18 years experience in IT infrastructure or professional services will be an advantage. At least 5-10 years in IT infrastructure practice or alliances in IT with at least 3-5 being in a customer facing sales/alliances role is required. Key behavioral attributes Proactive and highly organised, with strong time management and planning skills Able to meet tight deadlines and remain calm under pressure Experience working with key stakeholders at senior levels. Demonstrable relationships with IT vendors is a plus. Strong Leadership, professional attitude and leading by example Passionate about IT and good understanding of emerging IT technologies is important Ability to multi-task and stay organised in a dynamic work environment Analytical and inquisitive, with excellent attention to detail Credible, confident and articulate, with excellent communication and presentation skills and the gravitas to deliver ideas clearly and concisely to internal and external stakeholders Personable and approachable, with an enthusiastic and motivational nature and an overall passion for excellenceIT s

MUST HAVE SALEFORCE SERVICE CLOUD AND CONTACT CENTER EXPERIENCE As a Salesforce Technical Architect, you will be responsible for designing and implementing solutions that enhance the Salesforce platform to meet business needs - achieving customer and agent experiences that drive successful outcomes for our clients. End to end contact center expertise and experience are a must have. You will work closely with stakeholders to identify requirements, create detailed solutions designs, and lead scalable Salesforce projects. Your role will also involve mentoring, ensure Salesforce best practices, and staying updated with the latest Salesforce advancements. Responsible for the successful implementation, integration, configuration and customization of Salesforce Solutions from pre-sales, project initiation to full customer production roll-out and on-going support. Key Responsibilities: Salesforce Service Cloud and Contact Center: Designs and implements best in class Salesforce based call center solutions. Optimizes customer and agent experiences, processes, workflows and on-line and call handling best practices using Salesforce capabilities including Experience Cloud, Service Cloud, Service Voice, CPQ, BOTs, SMS, On-line Sites and Order Management, Data Cloud, Einstein/Gen AI, Unified Knowledge. Ensures a seamless omnichannel and end-to-end optimal Contact Center customer and agent experience. Leadership: Leads and mentors a team of Salesforce practitioners. Ensures adherence to best practices in Salesforce. Solution Design: Participates in and leads pre-sales meetings and sales opportunities. Establishes scalable solutions aligned with client needs, estimates level of effort and prepares proposals. Presents proposals and solutions to clients. Leads, participates in, and facilitates customer requirements definition and solution design workshops. Prepare detailed solutions and blueprints. Gathers and maps business requirements to functional/technical requirements and identifies features, gaps, and solutions out-of-the-box, custom, and creates innovative solutions. Project Delivery: Oversees and leads the design, build and run of Salesforce Solutions. Assesses and makes recommendations on business process, design, building, testing, and run of project solutions. Understands the technical depth of the project and validates the correct resources for the project. Oversees demos development and works closely with users on user acceptance testing. Works closely with clients to assess their architecture, and architect solutions that meet their requirements. Manages and completes configurations and customizations, security model, and user setup as needed. Documents and implements configurations, customizations, and data mapping requirements for the engagements. Manages and executes the process of gathering, documenting, and maintaining business/process workflows following standard processes and procedures (business process reviews). Works with project teams and clients to fully communicate requirements, solutions, project progression and provides functional and technical expertise. Works on integrating Salesforce with other systems, data mapping, using APIs and middleware. Leverages Salesforce Einstein/Gen AI-driven insights and automation. Industry Knowledge: Apply industry-specific knowledge to develop tailored Salesforce solutions. Stay informed about industry trends and leverage Salesforce Industry Cloud solutions. Customize Salesforce to meet regulatory and compliance requirements specific to the industry. Continuous Improvement and Innovation: Stay updated with the latest Salesforce features and releases. Recommend and implement improvements for existing and new Salesforce environments. Create innovative solutions. Provide training and support to end-users, clients and project teams. Documentation: Create and maintain comprehensive documentation for all solution designs and implementations. Ensure knowledge transfer and documentation for future reference. Skills: A proven Salesforce professional with multiple full lifecycle Salesforce implementations and at least 7+ years of experience working with Salesforce. 10+ years of experience in enterprise software applications. Expert in Service Cloud - contact center experience is a must have. Strong knowledge of Salesforce and integrations with other systems. Industry-specific experience in sectors such as finance, healthcare, retail, technology, and other major sectors. Experience with Salesforce Einstein and AI-driven solutions, a plus. Required Qualifications: Education: Minimum bachelor s degree in computer science, Information Technology, or related field. Salesforce Certifications: Administrator Service Cloud Experience Cloud, a plus Data Cloud, a plus Contact Center, Architect Level and other Salesforce Certifications, a plus Soft Skills: Proven leadership skills. Excellent problem-solving and analytical skills. Excellent communication and interpersonal skills. Team player with ability to work collaboratively in a team environment. Leadership skills with the ability to mentor and guide clients and team members. Attention to detail and commitment to delivering high-quality solutions. Experience in Agile or Scrum methodologies.

MUST HAVE SALEFORCE SERVICE CLOUD AND CONTACT CENTER EXPERIENCE As a Salesforce Technical Architect, you will be responsible for designing and implementing solutions that enhance the Salesforce platform to meet business needs - achieving customer and agent experiences that drive successful outcomes for our clients. End to end contact center expertise and experience are a must have. You will work closely with stakeholders to identify requirements, create detailed solutions designs, and lead scalable Salesforce projects. Your role will also involve mentoring, ensure Salesforce best practices, and staying updated with the latest Salesforce advancements. Responsible for the successful implementation, integration, configuration and customization of Salesforce Solutions from pre-sales, project initiation to full customer production roll-out and on-going support. Key Responsibilities: Salesforce Service Cloud and Contact Center: Designs and implements best in class Salesforce based call center solutions. Optimizes customer and agent experiences, processes, workflows and on-line and call handling best practices using Salesforce capabilities including Experience Cloud, Service Cloud, Service Voice, CPQ, BOTs, SMS, On-line Sites and Order Management, Data Cloud, Einstein/Gen AI, Unified Knowledge. Ensures a seamless omnichannel and end-to-end optimal Contact Center customer and agent experience. Leadership: Leads and mentors a team of Salesforce practitioners. Ensures adherence to best practices in Salesforce. Solution Design: Participates in and leads pre-sales meetings and sales opportunities. Establishes scalable solutions aligned with client needs, estimates level of effort and prepares proposals. Presents proposals and solutions to clients. Leads, participates in, and facilitates customer requirements definition and solution design workshops. Prepare detailed solutions and blueprints. Gathers and maps business requirements to functional/technical requirements and identifies features, gaps, and solutions out-of-the-box, custom, and creates innovative solutions. Project Delivery: Oversees and leads the design, build and run of Salesforce Solutions. Assesses and makes recommendations on business process, design, building, testing, and run of project solutions. Understands the technical depth of the project and validates the correct resources for the project. Oversees demos development and works closely with users on user acceptance testing. Works closely with clients to assess their architecture, and architect solutions that meet their requirements. Manages and completes configurations and customizations, security model, and user setup as needed. Documents and implements configurations, customizations, and data mapping requirements for the engagements. Manages and executes the process of gathering, documenting, and maintaining business/process workflows following standard processes and procedures (business process reviews). Works with project teams and clients to fully communicate requirements, solutions, project progression and provides functional and technical expertise. Works on integrating Salesforce with other systems, data mapping, using APIs and middleware. Leverages Salesforce Einstein/Gen AI-driven insights and automation. Industry Knowledge: Apply industry-specific knowledge to develop tailored Salesforce solutions. Stay informed about industry trends and leverage Salesforce Industry Cloud solutions. Customize Salesforce to meet regulatory and compliance requirements specific to the industry. Continuous Improvement and Innovation: Stay updated with the latest Salesforce features and releases. Recommend and implement improvements for existing and new Salesforce environments. Create innovative solutions. Provide training and support to end-users, clients and project teams. Documentation: Create and maintain comprehensive documentation for all solution designs and implementations. Ensure knowledge transfer and documentation for future reference. Skills: A proven Salesforce professional with multiple full lifecycle Salesforce implementations and at least 7+ years of experience working with Salesforce. 10+ years of experience in enterprise software applications. Expert in Service Cloud - contact center experience is a must have. Strong knowledge of Salesforce and integrations with other systems. Industry-specific experience in sectors such as finance, healthcare, retail, technology, and other major sectors. Experience with Salesforce Einstein and AI-driven solutions, a plus. Required Qualifications: Education: Minimum bachelor s degree in computer science, Information Technology, or related field. Salesforce Certifications: Administrator Service Cloud Experience Cloud, a plus Data Cloud, a plus Contact Center, Architect Level and other Salesforce Certifications, a plus Soft Skills: Proven leadership skills. Excellent problem-solving and analytical skills. Excellent communication and interpersonal skills. Team player with ability to work collaboratively in a team environment. Leadership skills with the ability to mentor and guide clients and team members. Attention to detail and commitment to delivering high-quality solutions. Experience in Agile or Scrum methodologies.

MUST HAVE SALEFORCE SERVICE CLOUD AND CONTACT CENTER EXPERIENCE As a Salesforce Technical Architect, you will be responsible for designing and implementing solutions that enhance the Salesforce platform to meet business needs - achieving customer and agent experiences that drive successful outcomes for our clients. End to end contact center expertise and experience are a must have. You will work closely with stakeholders to identify requirements, create detailed solutions designs, and lead scalable Salesforce projects. Your role will also involve mentoring, ensure Salesforce best practices, and staying updated with the latest Salesforce advancements. Responsible for the successful implementation, integration, configuration and customization of Salesforce Solutions from pre-sales, project initiation to full customer production roll-out and on-going support. Key Responsibilities: Salesforce Service Cloud and Contact Center: Designs and implements best in class Salesforce based call center solutions. Optimizes customer and agent experiences, processes, workflows and on-line and call handling best practices using Salesforce capabilities including Experience Cloud, Service Cloud, Service Voice, CPQ, BOTs, SMS, On-line Sites and Order Management, Data Cloud, Einstein/Gen AI, Unified Knowledge. Ensures a seamless omnichannel and end-to-end optimal Contact Center customer and agent experience. Leadership: Leads and mentors a team of Salesforce practitioners. Ensures adherence to best practices in Salesforce. Solution Design: Participates in and leads pre-sales meetings and sales opportunities. Establishes scalable solutions aligned with client needs, estimates level of effort and prepares proposals. Presents proposals and solutions to clients. Leads, participates in, and facilitates customer requirements definition and solution design workshops. Prepare detailed solutions and blueprints. Gathers and maps business requirements to functional/technical requirements and identifies features, gaps, and solutions out-of-the-box, custom, and creates innovative solutions. Project Delivery: Oversees and leads the design, build and run of Salesforce Solutions. Assesses and makes recommendations on business process, design, building, testing, and run of project solutions. Understands the technical depth of the project and validates the correct resources for the project. Oversees demos development and works closely with users on user acceptance testing. Works closely with clients to assess their architecture, and architect solutions that meet their requirements. Manages and completes configurations and customizations, security model, and user setup as needed. Documents and implements configurations, customizations, and data mapping requirements for the engagements. Manages and executes the process of gathering, documenting, and maintaining business/process workflows following standard processes and procedures (business process reviews). Works with project teams and clients to fully communicate requirements, solutions, project progression and provides functional and technical expertise. Works on integrating Salesforce with other systems, data mapping, using APIs and middleware. Leverages Salesforce Einstein/Gen AI-driven insights and automation. Industry Knowledge: Apply industry-specific knowledge to develop tailored Salesforce solutions. Stay informed about industry trends and leverage Salesforce Industry Cloud solutions. Customize Salesforce to meet regulatory and compliance requirements specific to the industry. Continuous Improvement and Innovation: Stay updated with the latest Salesforce features and releases. Recommend and implement improvements for existing and new Salesforce environments. Create innovative solutions. Provide training and support to end-users, clients and project teams. Documentation: Create and maintain comprehensive documentation for all solution designs and implementations. Ensure knowledge transfer and documentation for future reference. Skills: A proven Salesforce professional with multiple full lifecycle Salesforce implementations and at least 7+ years of experience working with Salesforce. 10+ years of experience in enterprise software applications. Expert in Service Cloud - contact center experience is a must have. Strong knowledge of Salesforce and integrations with other systems. Industry-specific experience in sectors such as finance, healthcare, retail, technology, and other major sectors. Experience with Salesforce Einstein and AI-driven solutions, a plus. Required Qualifications: Education: Minimum bachelor s degree in computer science, Information Technology, or related field. Salesforce Certifications: Administrator Service Cloud Experience Cloud, a plus Data Cloud, a plus Contact Center, Architect Level and other Salesforce Certifications, a plus Soft Skills: Proven leadership skills. Excellent problem-solving and analytical skills. Excellent communication and interpersonal skills. Team player with ability to work collaboratively in a team environment. Leadership skills with the ability to mentor and guide clients and team members. Attention to detail and commitment to delivering high-quality solutions. Experience in Agile or Scrum methodologies.

At NiCE, the challenges are never limited, but the limits are always challenged. The team is ambitious, filled with game changers who play to win. If you are like them, NiCE offers the ultimate career opportunity that will ignite a fire within you. NICE Actimize is in search of an experienced and motivated Financial Crime Portfolio Solutions Engineer to assist the partner ecosystem in selling cutting-edge financial crime and compliance solutions. The role is crucial in supporting Value-Added Resellers (VARs), System Integrators (SIs), Advisory Partners, Delivery Partners, and Cloud Marketplaces(AWS) in the technical positioning, demonstration, and sales of NICE Actimize's solutions. The ideal candidate will possess deep domain expertise in financial crime and compliance along with a strong technical acumen and pre-sales experience. Responsibilities include driving partner success across the Actimize product portfolio, both on-premises and SaaS offerings, by providing enablement, co-selling support, and architectural guidance. **How will you make an impact ** **Partner Enablement & Support** - Educate and train partner sales and technical teams on financial crime solutions (e.g., AML, KYC, sanctions screening, transaction monitoring, fraud detection). - Provide guidance on positioning strategies, competitive differentiation, and value proposition messaging. - Develop and deliver partner onboarding materials, solution playbooks, and technical collateral. - Create and maintain reusable technical assets for partner use. **Pre-Sales Engagement** - Collaborate with partner and field sales teams during customer discovery, needs analysis, and solution scoping. - Lead product demonstrations, workshops, and proof-of-concepts tailored to customer requirements. - Act as a technical subject matter expert in meetings with clients and partner stakeholders. - Assist partners with RFI/RFP responses, presentations, and technical documentation. **Cross-Functional Collaboration** - Work closely with Product Management, R&D, and Professional Services to relay partner feedback and advocate for partner-centric features. - Act as a trusted advisor and advocate for channel partners within NICE Actimize's technical ecosystem. **Market Intelligence & Feedback** - Stay informed of regulatory trends, emerging threats, and competitor activity in the financial crime and compliance space. - Provide structured feedback to product, marketing, and sales teams to enhance offerings and GTM strategies. **Have you got what it takes ** - Bachelor's degree in Finance, Business, Computer Science, or related field. - 5+ years of experience in a Pre-Sales or partner-facing role within the financial crime or fintech sector. - Strong understanding of financial crime compliance processes. - Experience with compliance technology platforms, case management systems, and data integrations. - Excellent communication, presentation, and interpersonal skills. - Experience with SaaS and on-prem enterprise software architectures. - Proven success in delivering partner technical enablement and support globally. **What's in it for you ** Join a market-disrupting, global company where the teams work collaboratively in a fast-paced and creative environment. NiCE offers endless internal career opportunities and a chance to learn and grow every day. Passionate, innovative individuals can thrive in this environment and explore various roles and domains. **Enjoy NiCE-FLEX!** NiCE operates on the NiCE-FLEX hybrid model, allowing maximum flexibility with 2 days in the office and 3 days of remote work each week. Office days focus on face-to-face meetings, fostering teamwork, collaborative thinking, and innovation. Requisition ID: 8078 Reporting into: Director Role Type: Individual Contributor **About NiCE** NICELtd. (NASDAQ: NICE) software products are utilized by 25,000+ global businesses to deliver exceptional customer experiences, combat financial crime, and ensure public safety. The company is recognized for its innovation in AI, cloud, and digital domains, with over 8,500 employees across 30+ countries.,

The position based in Mumbai is a Full-Time role at Felix Advisory, where high integrity, eagerness to learn continuously, and focus on creating value for clients are essential qualities for success. The team at Felix Advisory is dedicated to supporting individuals in achieving their career goals and celebrates accomplishments together. As a part of this role, you will collaborate with a team of passionate problem solvers to develop solutions that align with our clients" objectives. Joining our experienced team will involve working on high-quality engagements with a diverse range of clients, including MNCs, Indian conglomerates, and high-growth Start-ups across various industries. You will have the opportunity to gain exposure to a wide range of Accounting, Compliance, and Assurance engagements, such as accounting support, compliance support for Direct Tax, Indirect Taxes, regulatory requirements, and special management audits. Your responsibilities will include quickly grasping the management consulting industry, understanding the services offered, and identifying customer needs. You will be required to source new sales opportunities through inbound lead follow-up, outbound cold calls, and emails. Meeting monthly/quarterly targets in terms of leads generated, meetings, revenue, etc., updating proposals, sales presentations, and corporate communications, researching prospective clients, and developing relationships will also be part of your role. Additionally, managing and expanding the client database, up-selling to established customers, and routing qualified opportunities for further development and closure are crucial tasks. To excel in this role, you should possess excellent analytical and communication skills, along with an inquisitive mind, attention to detail, and a passion for delivering value to clients. Proficiency in Accounting and Assurance services, strong interpersonal skills, integrity, credibility, 1-4 years of experience in Sales, Presales, or Inside Sales, the ability to interpret problems or solutions quickly, familiarity with Excel, Word, and PowerPoint, a commitment to professional client service excellence, and any prior experience in management consulting services are desired qualifications. Felix Advisory is seeking highly motivated individuals who are enthusiastic about joining a dynamic and exciting environment. Successful candidates will have the opportunity for rapid progress and development within the organization. If you meet the requirements and are interested in this opportunity, please email your resume to infomumbai@felixadvisory.com.,

You will be joining terraterri.com, an International Real Estate Marketplace located in Hyderabad. As a Presales Manager, your primary responsibility will be to engage with clients, lead sales initiatives, coordinate presales tasks, supervise projects, and guarantee the smooth integration of services. To excel in this role, you must possess strong consulting and sales abilities, along with expertise in presales and project management. Your experience in service integration will be crucial, as you will be required to communicate effectively and build relationships with clients. Your proficiency in data analysis will aid you in making well-informed decisions, while your exceptional organizational and time management skills will ensure the successful execution of tasks. Ideally, you should hold a Bachelor's degree in Business Administration or a related field. Prior experience in the Real Estate industry or a similar field would be advantageous for this position.,

As a Technical Solutions Architecture Specialist Advisor - Technical Architect at NTT DATA Services in Gurgaon, Haryana (IN-HR), India, you will play a crucial role in supporting the business development efforts by providing inputs into new opportunities that incorporate NTT DATA Services workplace services offerings and capabilities. You will collaborate with the solution design team and sales to establish accurate costing and pricing techniques, ensuring that new client solutions are architected optimally to achieve expected levels of functionality and quality. Your responsibilities will include promoting existing and new workplace services offerings to internal groups, partners, and clients, building opportunity level cost models, and supporting benchmarking efforts against market pricing. You will stay updated on emerging technologies and products in the Workplace Services area, refining the definition and validation of new features leading to new solution development. Additionally, you will participate in establishing and maintaining Workplace Services practice architecture standards and supporting processes. By analyzing opportunities and gathering inputs from strategic accounts and internal/external partners, you will determine where development and enhancement of capabilities or offerings is required. Collaboration with sales, pre-sales, and delivery teams will be essential to provide consolidated input for relevant corporate stakeholders. Your role will also involve exploring and enabling automated sales and solutioning methodologies for new and existing capabilities and service offerings. You will be expected to coach and mentor solution architects, sales practitioners, and sales teams on relevant Workplace Services capabilities and service offerings. **Required Skills:** **General:** - 10+ years of experience in IT Outsourcing, Managed Services delivery, solutioning/pre-sales, sales, or product management - Bachelor's Degree or equivalent - Strong communication, analytical, and problem-solving skills - Ability to work independently and prioritize tasks effectively **Technical and Technology:** - Expertise in infrastructure outsourcing solutions and cost models - In-depth knowledge of end user services domain including Service Desk, Field Services, Endpoint management, messaging and collaboration, and asset lifecycle management services - Understanding of emerging business and technology trends related to End User services - ITIL Foundation Certified and industry-recognized technical certifications **Collaboration and Communication:** - Detail-oriented with the ability to see the big picture - Effective communication skills across various levels internally and externally - Ability to work on unstructured problems and environments - Experience in coordinating solution architecture teams and large pursuits preferred Join NTT DATA, a global innovator of business and technology services committed to helping clients innovate, optimize, and transform for long-term success. As a part of the NTT Group, we invest in R&D to drive organizations and society confidently into the digital future. Explore more about us at us.nttdata.com.,

The primary responsibility for this role involves sales activities in the Industrial & Pharma vertical. You will focus on Industrial & Pharma projects and be responsible for selling solutions related to Building Management Systems (BMS), Energy Management Systems (EMS), Fire Detection, Fire Protection, and Security Systems. It would be advantageous to have knowledge of the Manufacturing & Pharma environment, as well as familiarity with specific vertical requirements and Digital Solutions. Your main task will be to meet potential customers in the Industrial & Pharma segment located in the North region of India. These customers may include those in the field of Manufacturing & Pharma Vertical, Consultants, Global and Indian Firms in the Region, among others. You will engage in discussions about Johnson Controls International (JCI) solutions related to BMS, EMS, Security, Fire Detection, and Fire Protection systems with Industrial & Pharma Consultants. Your interactions may involve meeting with Consultants such as Jacobs, Mahetalia, Knexiar, Arkk, CRN, TCE, and others. You will primarily focus on multiple projects within the Industrial & Pharma segment. Additionally, you will collaborate with HVAC contractors working on Industrial & Pharma projects. Your responsibilities will include handling both pre-sales and sales activities, as well as managing techno-commercial negotiations effectively.,

The Solution Architect role involves setting the technology direction for a customer's overall eCommerce solutions. Your responsibilities will include technical design, integrating with existing client back-office systems, evaluating and selecting appropriate software applications, establishing coding and testing standards, and developing key software components or frameworks. You will work closely with clients to understand all technical requirements and may be dedicated to a single project full-time or shared between two projects simultaneously. As a Solution Architect, you will develop technical proofs of concepts as needed to validate proposed solution designs, reduce technical risk, and minimize uncertainty in the level of effort. You will set guidelines, review architecture alternatives, and conduct technical evaluations. Additionally, you will propose technical direction and vision to the Project Manager, adhere to company processes and procedures, lead technical discovery meetings with clients, and develop and document technical solution designs for eCommerce implementation projects. Job requirements for this role include a Bachelor's degree in Computer Science or related fields, proven work experience as a Solution Architect in Java, experience in eCommerce/SAP Hybris (preferred), experience in pre-sales/customer-facing roles, strong team technical leadership and mentoring skills, clear communication in English, and experience working in an Agile environment. If you are interested in this Full-time position, please provide details about your salary expectations, willingness to relocate to Vietnam, and relocation plans with family. The ideal candidate should have at least 4 years of experience as a Java/Hybris Solution Architect and be proficient in English. Application Deadline: 15/08/2025,

The Digital Solution Advisor (DSA) at HighRadius is an integral part of the front-end sales and account management team, collaborating closely with the Account Executive (AE) in engaging with prospects and customers on a daily basis. As a DSA, your main objective is to achieve sales quota targets and effectively guide deals through various sales stages towards closure, ensuring customer satisfaction, renewals, and minimizing churn. At HighRadius, we adhere to an End-to-End Sales and Customer Management Process, employing a Two-in-a-Box model where the DSA and Account Executive work together in all interactions with prospects and customers. This process involves several key stages, including initial connection and prospecting, understanding customer needs, demonstrating the value of HighRadius products, aligning with stakeholders, contract preparation, renewal, churn risk management, escalation handling, negotiation, and deal closure. Responsibilities: - Collaborate with the Account Executive to progress deals through the sales pipeline. - Engage with prospects and customers on a daily basis to ensure their needs are met. - Gather requirements and qualify customers through systematic business analysis. - Conduct product demonstrations targeting Finance department personnel at Fortune 1,000 companies. - Develop detailed Cost Benefit ROI and Business Case models. - Formulate strategies to outperform competitors and successfully close deals. - Focus on churn management to enhance customer satisfaction. - Analyze customer tickets and coordinate with relevant departments for prompt issue resolution. - Handle contract negotiations and renewals proactively to prevent churn. Requirements: - Previous experience in Sales, Business Development, Pre-Sales, Consulting, or Customer Success roles. - Proficiency in ERP software and/or cloud computing is advantageous. - Ideally, possess 3-10 years of relevant work experience. - An MBA and undergraduate degree from reputable institutions is a plus. - Experience in consultative sales with North American or European clients is beneficial. - Knowledge of Accounts Receivable processes is advantageous. Soft Skills: - Exceptional organizational skills and self-motivation. - Strong communication and presentation abilities. - Comfortable engaging with executives at Fortune 1,000 companies. - Team-oriented with the capability to work effectively in a distributed environment. - Demonstrates high integrity and credibility in all interactions. - Possesses a sharp intellect and commercial acumen. - Maintains a steadfast focus on achieving results and targets.,

As a Senior Security Sales Specialist at NTT DATA, you will play a crucial role in driving positive brand recognition for security business both in-country and in-region. Your primary responsibility will be to own and drive the pipeline to achieve allocated security budget numbers. You will maintain subject matter expertise in the Security technology domain or solutions set, supporting the closure of sales based on Security technology domain knowledge, and addressing the technology conceptual challenges during the sales process. Your key responsibilities will include maintaining a comprehensive level of relevant product and service knowledge to engage in meaningful conversations with potential and existing clients. You will contribute to the knowledge base of the company's solutions and services within a practice area by sharing best practices with internal and client teams. Additionally, you will work closely with relevant technology vendors to understand their solutions and how they can contribute to NTT DATA's solutions set. In this role, you will establish relationships with multiple client stakeholders, conduct client workshops and presentations, and secure deals with clients to achieve assigned sales quotas and targets. You will be responsible for spotting new sales opportunities within an account, developing clear account plans, and forecasting opportunities in the medium and long-term. Furthermore, you will collaboratively work with sales teams to successfully close deals and achieve the shared goal of growth. To excel in this position, you should have an advanced understanding of security principles, concepts, and technologies, including knowledge of NIST CSF, ISO 27001, cybersecurity solutions, network security, data security/privacy, and best practices in securing data and IT infrastructure. You should also possess advanced proficiency in developing meaningful customer relationships up to C-level, delivering engaging sales presentations, and maintaining accurate sales forecasts and close plans. Ideally, you should hold a Bachelor's degree or equivalent in a Technical or Sales field, along with certifications in industry-relevant structured sales methodologies and negotiation skills such as CISSP, CompTIA Security+, or GISF. You should have advanced sales experience in a technology or services environment, particularly selling Security solutions, and a proven track record of sales over-achievement. NTT DATA is a trusted global innovator of business and technology services, committed to helping clients innovate, optimize, and transform for long-term success. Being part of NTT Group, we invest significantly in research and development to enable organizations and society to move confidently into the digital future. Join us at NTT DATA and be a part of a diverse team of experts dedicated to driving innovation and growth.,

ESSEM Compliance Solutions is seeking a highly motivated Project Executive to join our Business/Customer Success Team in Vadodara, India. In this role, you will be responsible for identifying, developing, and implementing business opportunities. Working closely with our team and clients, you will understand their needs and provide customized solutions to meet their unique challenges. Your responsibilities will include developing and maintaining a comprehensive understanding of all applicable regulations, monitoring changes in regulations, conducting regulatory market research, and analyzing trends. You will also handle client technical queries, manage and negotiate quotations and agreements, and participate in industry events to promote our company and services. To succeed in this role, you should have a Masters degree in business management or MSc/BSc in Life Science, along with 0 to 2 years of experience in business development, pre-sales, or marketing. Strong communication, negotiation, and interpersonal skills are essential, as well as the ability to work independently and as part of a team in a fast-paced environment. You should also possess strong problem-solving and analytical skills, knowledge of global regulatory requirements and industry trends, and be willing to travel domestically and internationally as needed. If you are looking to contribute to revenue growth, increase market value, and build strong relationships with clients and partners, we invite you to apply for this exciting opportunity with ESSEM Compliance Solutions.,

As a Technical Presales Consultant for Cloud Services in Kochi, Kerala, your role will involve collaborating with sales and technical teams to understand client requirements and recommend appropriate cloud-based and technical solutions. You will be responsible for preparing and delivering product presentations, demos, and proposals, as well as assisting in responding to technical documentation such as RFPs and RFIs. Your expertise will be crucial in acting as a technical advisor during the pre-sales process to ensure client confidence and clarity. Additionally, you will work closely with internal teams to design custom solutions based on client feedback. It is essential to stay updated on industry trends, new technologies, and best practices in cloud computing and IT services. This is a full-time, permanent role that does not focus on sales targets but requires a deep understanding of cloud services and technical solutions. A minimum of 1 year of experience in cloud services is required for this position. The work location is in person. Join our team and play a key role in bridging the gap between technical offerings and client requirements, providing valuable solutions and support throughout the pre-sales process.,

About the Company HighRadius is a well-known provider of cloud-based Autonomous Software for the Office of the CFO, having revolutionized critical financial processes for over 800+ leading companies globally. Trusted by prestigious organizations such as 3M, Unilever, Anheuser-Busch InBev, Sanofi, Kellogg Company, Danone, Hershey's, and more, HighRadius specializes in optimizing order-to-cash, treasury, and record-to-report processes. Our exceptional performance has earned us consistent recognition in Gartner's Magic Quadrant and a coveted place in the Forbes Cloud 100 List for three consecutive years. With a significant valuation of $3.1B and an impressive annual recurring revenue exceeding $100M, we are experiencing a robust year-over-year growth rate of 24%. Operating across 8+ global locations, we are currently in the pre-IPO stage, poised for rapid expansion. As we embark on this journey to become a publicly traded company, we are seeking individuals from diverse backgrounds who are passionate about shaping our promising future. About the Role At HighRadius, the Sales and Customer Management Process is comprehensive and follows a Two-in-a-Box model, where both a DSA and an Account Executive (AE) are actively engaged in every interaction with a prospect or customer. Key responsibilities include: - Initial connect and prospecting - Understanding prospect business needs and requirements - Demonstrating the value of HighRadius products using Business Cases/ROI models - Aligning with various stakeholders within the prospect's organization - Contract preparation and review - Contract renewal - Proactive churn risk management - Escalation Management - Negotiation and deal closure Responsibilities - Collaborate with the AE to progress deals through the pipeline - Engage with prospects/customers on a daily basis - Gather requirements and qualify customers through systematic analysis - Conduct product demonstrations for Finance departments of Fortune 1,000 companies - Develop detailed Cost Benefit ROI/Business Case models - Devise strategies to outperform competitors and successfully close deals - Focus on churn management to enhance customer satisfaction - Analyze customer tickets and liaise with relevant departments to ensure prompt ticket resolution and high customer satisfaction - Handle renewals through proactive customer management Qualifications - Previous experience in Sales, Business Development, Pre-Sales, Consulting, or Customer Success - Proficiency in ERP software and/or cloud computing is advantageous - 3-10 years of relevant experience is preferred - MBA and undergraduate degree from reputable institutions is a plus - Experience in consultative sales roles with North American or European customers is beneficial - Knowledge of Accounts Receivable processes is an advantage Soft Skills - Highly organized and self-motivated - Excellent communication and presentation skills - Comfortable engaging with CXO level executives of Fortune 1,000 companies - Strong teamwork and ability to thrive in a distributed delivery setting - Demonstrates high integrity and credibility in all interactions - Possesses a sharp intellect and strong commercial acumen - Driven by a relentless focus on achieving results and targets,