Presales Executive

Job Summary:

The Presales Executive plays a key role in supporting the sales team by managing customer inquiries, nurturing leads, conducting product presentations, and ensuring a smooth pre-sales process. The role involves understanding client requirements, providing accurate project information, and coordinating with internal teams to facilitate lead conversion.

Key Responsibilities:

• Lead Management:
• Handle inbound and outbound calls, emails, and inquiries from potential customers.
• Qualify leads generated through marketing campaigns, digital platforms, and property portals.
• Maintain and update the CRM system with accurate lead information and follow-up status.
• Client Interaction:
• Contact prospective clients to understand their property requirements (location, budget, type, etc.).
• Explain project details such as location, pricing, amenities, payment plans, and legal aspects.
• Schedule site visits and coordinate with the sales and admin teams for seamless client experience.
• Sales Support:
• Work closely with the sales team to provide pre-sales support and ensure smooth lead handover.
• Prepare and share project brochures, presentations, price lists, and related materials with clients.
• Assist in organizing promotional events, roadshows, and exhibitions.
• Market Intelligence:
• Stay updated on competitor projects, pricing, offers, and market trends.
• Provide feedback to the marketing and sales teams for strategy improvement.
• Customer Relationship Management:
• Build and maintain positive relationships with prospects to enhance the customer experience.
• Ensure timely follow-ups to increase lead conversion rates.

Key Skills and Competencies:

• Excellent verbal and written communication skills.
• Strong persuasion and negotiation skills.
• Good understanding of real estate products, processes, and documentation.
• Customer-centric and target-oriented approach.

Qualifications:

• Education: Bachelor’s degree in Business Administration, Marketing, Real Estate, or a related field.
• Experience: 1–3 years of experience in presales, customer service, or sales support in the real estate sector (freshers with strong communication skills may also be considered).

Job Type: Full-time

Pay: ₹300,000.00 - ₹400,000.00 per year

Benefits:

• Cell phone reimbursement
• Health insurance
• Provident Fund

Education:

• Bachelor's (Preferred)

Experience:

• Real estate: 2 years (Required)

Expected Start Date: 03/11/2025