Presales Executive

Job Title: Pre-Sales Executive
Location: Hyderabad
Company: Craft My Plate

About Us:
Craft My Plate is a premium food experience brand that curates customized catering and live food counter setups for events. We pride ourselves on delivering exceptional taste, creativity, and service to make every occasion memorable.

Role Overview:
We are looking for a proactive and enthusiastic Pre-Sales Executive to join our team. The ideal candidate will be responsible for engaging with potential customers, understanding their requirements, qualifying leads, and ensuring smooth communication between clients and the sales team.

Key Responsibilities:

• Make outbound calls to potential leads and handle inbound inquiries.
• Understand customer needs and qualify leads based on set parameters.
• Maintain detailed records of lead interactions in the CRM.
• Provide accurate information about products, pricing, and services.
• Coordinate with the sales team to ensure seamless lead handover.
• Follow up with prospects to maintain engagement and improve conversion rates.
• Assist in customer support and ensure a positive brand experience.

Requirements:

• 0–2 years of experience in pre-sales, telecalling, or customer support.
• Strong communication and interpersonal skills.
• Good understanding of sales processes and lead qualification.
• Ability to handle multiple leads and follow up efficiently.
• Positive attitude and willingness to learn.

Perks:

• Dynamic work environment in a fast-growing brand.
• Incentives based on lead quality and conversions.
• Opportunity to grow into a sales or business development role.

Job Type: Full-time

Pay: ₹15,000.00 - ₹25,000.00 per month

Work Location: In person