PRE SALES ADVISOR

Fashion Tv

1 - 6 years

3 - 8 Lacs

mumbai

Posted:3 weeks ago| Platform:

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Skills Required

bpo cold calling outbound telesales voip presales data entry crm recruitment salesforce

Work Mode

Work from Office

Job Type

Full Time

Job Description

Make high-volume outbound and handle inbound calls to qualify leads, capture candidate details, and assess client requirements against role briefs.
Manage end-to-end pre-sales outreach: prospecting, lead qualification, appointment setting, and scheduling interviews or client demos.
Update and maintain accurate lead and candidate records in CRM; log call notes, follow-ups and activity in real time.
Collaborate with Sales and Talent teams to prioritize leads, escalate hot prospects, and support fast conversion cycles.
Achieve and exceed weekly/monthly KPIs call volumes, conversion rates, appointments set, and lead-to-placement ratios.
Provide timely market feedback and insights to improve scripts, lead lists, and outreach campaigns.

Skills & Qualifications

Must-Have

1+ years of telesales, pre-sales, or telecalling experience preferably in BPO.
Proven track record of cold calling, lead qualification, and appointment setting against measurable targets.
Hands-on experience with CRMs such as Salesforce or Zoho CRM and disciplined CRM hygiene.
Comfortable using auto-dialer systems and VoIP softphone tools for high-volume outreach.
Strong data entry and reporting ability using MS Excel Dialler and CRM reporting features.
Fluent in English and at least one major Indian language relevant to target markets.

Preferred

Experience with CRM platforms and lead-scoring workflows.
Prior exposure in any BPO.
Familiarity with Google Workspace (Sheets, Calendar) and basic sales automation tools.

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