Pre Post Sales Engineer

Company Description

Ripple Effect Technologies Pvt. Ltd. specializes in designing and providing advanced audio-visual solutions for enhanced collaboration, meetings, training, and digital signage. With 25 years of professional experience in AV system integration, our team delivers cutting-edge solutions for boardrooms, training rooms, lobbies, and more. We focus on helping enterprises create high-performance workplaces equipped with top-notch audio teleconferencing, videoconferencing, and AV presentation systems. By simplifying operations and fostering productivity, we empower organizations to achieve profitable results seamlessly.

Role Description

This is a full-time, on-site position for a Pre Post Sales Engineer based in Dwarka. The role involves working closely with the sales and technical teams to provide pre-sales technical support, solutions designs, and project implementation assistance. The Pre Post Sales Engineer will interact with clients to understand their requirements, provide demonstrations, offer tailored solutions, and ensure a seamless post-sales experience. Responsibilities include technical guidance, troubleshooting, and delivering high-quality customer service.

Qualifications

• Proficiency in Sales Engineering and Technical Support
• Excellent Communication and Customer Service skills
• Experience in Sales and ability to engage directly with clients
• Strong problem-solving and technical troubleshooting capabilities
• Ability to work collaboratively with cross-functional teams
• Background in AV system integration or a similar technical field is a plus
• Bachelor’s degree in Engineering, Technology, or a related field is preferred