Pre Post Sales Engineer

Company Description

Ripple Effect Technologies Pvt Ltd specializes in designing and providing Audio-Visual solutions to enhance collaboration, client engagement, meetings, presentations, training, entertainment, and digital signage environments. With a professional team boasting 25 years of experience in AV system integration, we support enterprises by offering advanced solutions like audio teleconferencing, videoconferencing, and digital signage for various settings including board rooms, meeting rooms, and auditoriums. Our aim is to simplify operations and boost productivity and profitability for businesses.

Role Description

This is a full-time on-site role for a Pre Post Sales Engineer located in Delhi. The Pre Post Sales Engineer will be responsible for providing technical support and expertise during the pre-sales and post-sales stages. Day-to-day tasks will include preparing technical presentations and demonstrations, collaborating with the sales team to understand client needs, troubleshooting technical issues, and ensuring customer satisfaction post-sale.

Qualifications

• Technical expertise in Sales Engineering and Technical Support
• Excellent Communication and Customer Service skills
• Sales experience and ability to understand sales processes
• Bachelor’s degree in Engineering, Computer Science, or related field
• Strong problem-solving skills and the ability to work collaboratively with team members
• Experience in the Audio-Visual industry is a plus