Practitioner Success Manager, Ads Platform, gTech Enablement

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Hyderabad, Telangana, India; Gurugram, Haryana, India . Minimum qualifications: Bachelor’s degree or equivalent practical experience. 8 Years of experience in technical program management and customer facing role. Preferred qualifications: 8 years of experience managing projects and working with analytics, software coding, or customer-side web technologies. Experience in business analysis to conduct analytics, develop dashboards, and make recommendations. Experience in managing multi-stakeholder engagements. Google Ads knowledge along with thinking focused on solving business challenges. Knowledge of advertising solutions and the media landscape, both online and offline. Ability to engage with and influence leadership with excellent communication skills. Excellent consulting or business development skills and ability to identify and prioritize or tactical business opportunities. About the job Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products. To learn more about gTech, check out our video. Responsibilities Drive activation of Ads Platform objectives and related GPPs. Partner with gTech teams to enable customer support activities like training, SoP creation, hotspot analysis. Generate insights for product improvements to drive resolution of issues. Develop a gTech Ads services strategy in partnership with leadership and gSO team to assist in achieving regional goals. Help in prioritization and designing the right goals and metrics analyzing the existing headroom. Create and maintain servicing plans for advertisers considering all stakeholders and partner workforce. Work on continuous improvement of services strategy to adopt any changes in the products and metrics. Influence technical solutions to drive product priorities. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.