Practice Development Manager Key Accounts

Job Description

Key Responsibilities Sales Strategy & Execution Responsible for formulating and implementing sales strategies to ensure that profitable sales volume and strategic objective targets are met for the assigned key accounts Regularly follow up with the key accounts regarding orders and ensure timely collections of account receivables Ensure the order-to-payment cycle is in place as per company policy Customer Management Own the overall relationship with the key account Identify and create customized knowledge pathways for the key accounts to create a win-win for both key accounts and Invisalign Maintain knowledge and awareness of competing products/services, discounting, and pricing structures Maintain data and information relevant to key accounts for the purpose of conducting analyses that influence account-specific decision-making Responsible for identifying and nurturing new accounts for future growth Process Management Act as the single point of contact for all customer-related issues Ensure processes are in place to deliver on commitments to the key accounts Stakeholder Collaboration Work closely with the sales, marketing, finance, and customer support teams to ensure the end-to-end objectives are met Analyze market requirements, strategies, and formulate annual sales plans with stakeholders for the region Explore the market, identify customers, and promote the products through individual detailing, audio-visual presentations, and workshops Manage local sales & marketing (overall business development) for our brands Partner with cross-functional stakeholders to achieve business targets Identify current market trends including market information to facilitate tender business Coordinate with the regional liaising agencies to ensure timely participation in relevant key opinion leaders Identify and develop institutional business in corporate hospitals; liaise with the sales team to generate demand in institutions and facilitate liquidation of stocks Demonstrate strong problem-solving and decision-making skills in relation to various customer needs and interests What We're Looking For Skills Required To perform this job successfully, the individual must have mastered the skill set of a Territory Manager Strong analytical and business planning skills High integrity Demonstrated leadership Track record of coaching/developing Sales Representatives Capacity to execute marketing plans Capacity to manage budgets and expenses Excellent written and verbal communication skills to diverse customer audiences Strong capabilities to interface effectively with all customer types Ability to function effectively in a high-performance team Education and/or Experience BDS/BBA preferred and/or equivalent experience