PPK Operations Manager - Communications (Sustainability Practice)

WHAT you'll DO

Strategic planning & execution for global convenings

• Support the cross-functional planning and execution of the participation of Sustainability Practice delegates in major international events (eg, Climate Week, COP30, WEF Annual Meeting)
• Identify and drive on-the-ground executive positioning and collaboration opportunities for Bain s sustainability delegates; provide additional support to sustainability delegates to maximize reach and impact
• Anticipate challenges, identify roadblocks and problem-solve to keep initiatives moving forward
• Integrate AI tools to drive project management efficiency
• Interpret outcomes and develop insights on performance

Communications and engagement

• ElevateBain s presence during global sustainability milestones (eg, Earth Day, World Water Week), working cross-functionally and ensuring alignment with Bain s commercial sustainability priorities
• Develop and execute plans to enhance the executive positioning of Sustainability Practice leaders on LinkedIn by crafting compelling content, applying SEO best practices, and analyzing results
• Ensure all content adheres to existing brand guidelines and brand voice
• Monitor audience engagement data to refine strategies and optimize messaging
• Leverage AI tools to enhance content creation, analyze data, and extract audience insights
• Stay informed on sustainability trends, AI advancements, storytelling best practices, and practice achievements/priorities to sharpen messaging

Stakeholder management & coordination

• Partner with senior leadership to track progress against practice priorities, providing insights and recommendations based on high-quality analysis
• Collaborate seamlessly across Bain teams to align messaging on sustainability priorities (eg, work with Marketing to amplify key sustainability messages in social media)
• Work effectively cross-practice: coordinate seamlessly, ensure information-sharing, proactively flag roadblocks

Additional responsibilities

• Support the professional development of juniors on team through coaching and performance feedback
• Learn new tools and platforms as needed

ABOUT YOU

Required:

• Bachelor of Arts or equivalent undergraduate degree

  with strong academic credentials; MBA is a plus

• Preferred 7+ years of professional experience

  , such as management consulting, public relations, marketing, project management, event planning, B2B sales, advertising, or related field
• You are intellectually curious, with a keen

  interest inthe role ofsustainability

  in business strategy and operations
• You possess the ability to manage, influence and

  advise senior stakeholders

• You have very strong

  writtencommunication and presentation skills

  , with a proven track record of making complex topics engaging
• You have strong

  strategic planning,project management, andperformance measurementabilities

  , with a proven track record of delivering high-quality work while juggling multiple time-sensitive priorities
• You are skilled with

  data analysis and other tools

  (eg, Alteryx, Tableau, AI/GPTs/prompt engineering) with a command over Microsoft and automation applications (Excel, PowerPoint, CRM, SharePoint, PowerApps, Python)
• You have the

  maturity and integrity

  to manage confidential information and use technology in a responsible way (eg AI)
• You can perform we'll under pressure and are

  solutions-oriented

  , with strong problem-solving abilities
• You drive

  experimentation

  and innovation
• You can

  operate independently

  (comfortable with a remote supervisor, juniors, and wider team) when needed
• You can work in a

  global team

  , collaborating with colleagues across the globe and in different time zones

Preferred:

• You have knowledge of

  Bain s processes

  and business functions (internal only)
• You are familiar with key moments in the

  international sustainability landscape

  (eg, COP30, Climate Week, Sustainable Development Goals, Earth Day)
• You have experience using

  social media

  in a corporate context to advance business objectives and possess an understanding of SEO principles
• You have a demonstrated ability to

  seamlessly adapt

  to shifting priorities, projects and deadlines
• You are a strong

  team player

  with a demonstrated ability to motivate team members and a willingness to be flexible in meeting the needs of the practice and stakeholders.