Post Sales Executive

Key Responsibilities

• Handle clients queries, complaints, and feedback in a professional manner.
• Coordinate with internal teams (sales, operations, logistics, service) to resolve issues promptly.
• Ensure timely follow up with clients for feedback.
• Maintain accurate records of clients interactions, transactions, and service requests.
• Build and maintain strong relationships with clients to encourage repeat business.
• Prepare and share after-sales reports with the management team.

Requirements

• Bachelor’s degree in Business Administration, Marketing, or related field (preferred).
• Proven experience as an After Sales Executive, Customer Service Executive, or in a similar role.
• Excellent communication and interpersonal skills.
• Strong problem-solving and conflict-resolution abilities.
• Good organizational and time management skills.
• Proficiency in MS Office and CRM software.
• Ability to handle multiple tasks and work under pressure.
• Customer-oriented mindset with a positive attitude.

Job Type: Full-time

Pay: ₹15,000.00 - ₹30,000.00 per month

Experience:

• Client Handling: 1 year (Preferred)

Language:

• English (Preferred)

Work Location: In person