6 - 11 years
8 - 14 Lacs
Posted:3 hours ago|
Platform:
Work from Office
Full Time
OBJECTIVE OF THE ROLE
ETE handling for alteration and UL requests received at PS.
Managing Vendor for Alteration and UL processing.
Co ordinate with multiple stake holders for processing requests
Identify gaps in processes and build controls and take up projects
Identifying and driving projects for respective piece.
Ensuring Controls and risk management
Handling escalations
Prepare MIS and reports
Audit data preparation and closing the findings
Managing NPS for PS.
KEY RESPONSIBILITIES
Weightage
Alteration TAT
15
Maintenance of processes as per standard with built-in escalations and ensure periodic audits and response to audit
10
Identifying pain areas in the current processes & build controls & also take up for system development
15
Complying with Regulations ,Laws as applicable ,Complying with all internal policies processes as applicable, Complying with accepted best practices
10
Accuracy of Deliverables of the Department - Customer and Financial Transactions
10
Completion of minor task allotted and driving strategies
10
Elimination, automation & outsourcing of activities
10
Risk identification and implement mitigation measures along with driving projects for ETE closure
10
Monitoring s
Kotak Life Insurance
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