P&L Head– Insurance Vertical_Noida_Insurtech experience

Job Description

Job Description: P&L Head– Insurance Vertical Location: Noida Experience: 8+ years of progressive experience in the insurance industry, retail sales, or customer-focused operations Qualification: B. Tech / MBA About the role: As the P&L Head you would act like a mini-CEO for the Insurance Vertical, you will drive operations, revenue, and profitability for our enterprise accounts in the Insurance domain. You will lead a team spanning operations, customer success, and enterprise sales, ensuring seamless execution, exceptional service delivery, and sustained growth. Your role will be pivotal in scaling our insurance vertical, optimizing processes, and expanding key client relationships to maximize impact. Responsibilities: P&L Management: Own financial performance, tracking KPIs to drive profitable, sustainable growth. Make data-driven decisions to meet or exceed revenue and margin targets Operational Leadership: Oversee day-to-day operations with a focus on service quality and execution excellence. Implement scalable processes, ensure SLA adherence, and drive performance improvements. Anticipate challenges and proactively introduce solutions to optimize efficiency and client satisfaction. Revenue Growth & Client Expansion: Grow revenue through client retention, upselling, and new business acquisition. Lead client engagements, strategic negotiations, and account development. Team Building & Leadership: Build, scale, and mentor high-performing teams in operations, sales, and account management. Champion recruitment, training, and culture-building initiatives that foster ownership and innovation. Tech & Product Collaboration: Provide feedback to enhance automation and tools; collaborate with product teams to improve workflows and efficiency through technology. Show more Show less