Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Jobs

Interviews

Home
>
Jobs in hyderabad
>
Creative Hands HR
>
Phone Banking Officer For a leading Bank, Day Shift, sal 5lpa

Phone Banking Officer For a leading Bank, Day Shift, sal 5lpa

Creative Hands HR

0 - 5 years

3 - 5 Lacs

hyderabad chennai bengaluru

Posted:None| Platform:

Apply

Skills Required

voice calling phone banking banking voice bpo cce telesales good comm skills inbound sales outbound upselling bank domestic telecalling customer care chat telemarketing

Work Mode

Work from Office

Job Type

Full Time

Job Description

Phone Banking Officer. Work location - Chennai / Hyderabad / Bangalore.

Work from Office. Direct walkin interview

(Candidates with excellent communication skills only can apply)

Immediate joiners only

Role & responsibility:

Phones Officer role is focused on rendering services to Bank customers and ensuring satisfactory, first-time resolution is provided for all customer queries. To be successful at this role the incumbent needs to be the best for our customers by ensure process efficiency and cross-sell / upsell set products.

Key Responsibilities:

- Displaying complete onus to customers queries / problems

- Delivering service with requisite courtesy and accuracy

- Adhering to product and process requirements, with nil errors

- Escalating customer issues to the right internal stakeholders

- Complying to service and sales guidelines

- Achieving Call Quality targets

- Resolving customer queries at the first instance of contact, with minimum call handling time

Cross-sell / upsell set products like

- Loans and mortgages

- Priority / elite accounts

Qualifications:

Optimal qualification for success on the job is:

Graduate or Post graduate from a recognized institution.
0- 5 years relevant role in voice customer service.

Role Proficiencies:

For successful execution of the job, the candidate should possess the following:

Proficiency in systems related to Banking transactions and services.
Good communication skills in both English and local language.
Excellent lead generation and conversion skill.

Sal upto 5 lpa.

Immediate joining or short notice is required

More Jobs at Creative Hands HR

BPO - Tamil - Freshers & Experience

Hyderabad, Chennai, Bengaluru

Experience: Not specified

INR 2 - 3 Lacs

Non Voice & E Mail Chat Process, sal upto 30k take Home

Chennai, Coimbatore, Bengaluru

Experience: Not specified

INR 2 - 3 Lacs

Non Voice & E Mail Chat Process, sal upto 30k take Home

Vijayawada, Visakhapatnam, Hyderabad

Experience: Not specified

INR 2 - 3 Lacs

Relationship Manager, HNI Sales

Chennai

3 - 8 yrs

INR 10 - 20 Lacs

Sales Officer, Real Estate, sal up To 60k+

Hyderabad, Chennai, Coimbatore

1 - 6 yrs

INR 3 - 7 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.