Personal Trainer

THIS IS NOT A PERSONAL TRAINER ROLE; this is a QUALITY ASSURANCE ROLE

About Athleaders:

Athleaders, ranked Singapore's and Dubai’s #1 Fitness Company is seeking a highly skilled Technical Account Executive (Quality Assurance Executive) to join our dynamic team. With our unique model, we have helped thousands of clients achieve their health and fitness goals at their preferred location, all while prioritizing convenience.

Role Overview:

Technical Account Executive / Quality Assurance Executive

Responsibilities:

Evaluation, Protocol Implementation, and Service Quality Assurance:

• Assess trainers’ session structures to ensure alignment with client expectations and Athleaders standards.
• Conduct quality assurance checks to maintain service excellence.
• Track and monitor client progress to achieve desired outcomes.

Trainer Support, Skill Development, and Coaching:

• Develop and implement training programs for personal trainers, covering fitness assessments, client sessions, and result reviews.
• Provide coaching, guidance, and constructive feedback to ensure high-quality session delivery. Lead induction programs for new trainers and ensure adherence to brand standards.
• Conduct regular meetings to support session programming and protocol adherence.
• Work with the Fitness Manager on projects related to uplifting training skills and quality of services.

Communication, Coordination, and Team Support:

• Facilitate effective communication within and across teams.
• Oversee trainer-related data and activity reports.
• Support client progress tracking and ensure seamless coordination.
• Ensure the Athleaders Trainer Portal is updated timely by all trainers with accurate client information and session logs.
• Handle additional responsibilities on an ad-hoc basis as per business requirements

Requirements:

• Personal Trainer certified or undergraduate / postgraduate degree in Sports.
• Demonstrated work experience in a fitness and/or athletic environment, including experience in assessing clients and developing and monitoring individual exercise programs for a minimum of 1-3 years
• Previous experience in a client facing role preferred.
• Excellent written and verbal communication skills.
• Superior interpersonal and coaching abilities.
• Ability to contribute to a positive team culture with adherence to brand standards.
• Effective time management and prioritization skills.
• Enthusiastic and passionate about the fitness industry.

Why Work With Athleaders:

• We are a highly decorated multinational health and fitness company - we continue growing at an extremely fast pace
• Great company culture - work from home, professional development encouraged
• Opportunity to grow your career in a fast paced setting
• Have your voice heard right at top management - opportunity to closely work with co-founders
• We are entrepreneurs - therefore, we value and welcome new ideas!

Does this excite you? Then drop your CV to recruiting@athleaders.co (yes, it’s .co, NOT .com) or apply over here!