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10.0 - 15.0 years
6 - 7 Lacs
Mumbai, Churchgate
Work from Office
Team Leading for Collection Team for Personal Loans Handling Collection calsl on a personal loan for collecting EMI & Charges Look after customer queries and try to resolve the case in the best possible manner Updating daily achievements to superiors. Desired Candidate Profile: Team Handling experience for 3 years Experience in Tele calling, NBFC. Good Communication Skills DRA Certification Spoken Language Proficiency: English , Hindi and any other India Language
Posted 2 months ago
0.0 - 1.0 years
1 - 2 Lacs
Hyderabad / Secunderabad, Telangana, Telangana, India
On-site
We are Looking for Sales Executives for a leading Non- Banking Financial Company. Across all over Hyderabad. Sourcing the New Business - Branch & Open Market Interacting with the Customers & Explain about the product. Daily updation of Leads/Lead tracking/Business tracking If Interested, Please send your Updated CV across [HIDDEN TEXT]
Posted 2 months ago
2.0 - 3.0 years
6 - 7 Lacs
Mumbai
Work from Office
The Business team is responsible for overseeing the end-to-end process of personal loan in terms of portfolio monitoring including new acquisition and disbursement from Digital and DSA platform. This role ensures the smooth execution of all operational tasks related to personal loans, ensuring compliance with internal policies, regulatory guidelines, and customer satisfaction. Job Overview: The Business team is responsible for overseeing the end-to-end process of personal loan in terms of portfolio monitoring including new acquisition and disbursement from Digital and DSA platform. This role ensures the smooth execution of all operational tasks related to personal loans, ensuring compliance with internal policies, regulatory guidelines, and customer satisfaction. Key Responsibilities: Coordinate with other departments, such as Sales and Credit, to expedite loan approval processes. Coordinate with the underwriting team to facilitate loan approval and resolve any issues. Ensure all loan processes comply with relevant regulations, internal policies, and best practices. Identify and escalate any potential risks or discrepancies within loan operations. Stay up-to-date with changes in regulations, market conditions, and internal policies related to personal loans. Generate regular reports on loan performance, arrears, and other key metrics as required by management. Provide excellent customer service by addressing customer queries and resolving issues related to loans. Work collaboratively with the customer service team to ensure a seamless experience for clients. Work closely with cross-functional teams, including Sales, Credit, Risk, and Legal, to ensure efficient loan processing and resolution of issues. Participate in team meetings to discuss process improvements, challenges, and share feedback. Experience: Proven experience in loan operations or financial services in NBFC/Banking industry (3-5 years preferred). Familiarity with loan processing systems and financial software. Experience working in a fast-paced, customer-oriented environment. Skills: Strong attention to detail and organizational skills. Excellent communication and interpersonal skills. Knowledge of loan products, financial regulations, and risk management. Ability to handle customer queries and resolve issues effectively. Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) Key Traits: Problem-solving ability. Ability to work independently and as part of a team. Strong analytical and decision-making skills. Time management and the ability to prioritize tasks effectively. Educational Requirements: Bachelor's degree in Finance, Business Administration, or a related field (preferred).
Posted 2 months ago
4 - 8 years
3 - 6 Lacs
Chennai
Work from Office
Walk-in Drive for "Sales Manager, PL" role in TN Chennai location on 22nd & 23rd May 2025 . Interested one can direct walk-in on below mentioned venue SMFG India Credit @ Chennai Anna Nagar Office. Role & responsibilities 1.Business Development through channels (DSAs). 2.Identifying and maintaining good relation with channels to increase personal loans / business loans business. 3.Identification, recruitment and training of channels. 4.Ensuring timely payout to channels. Preferred candidate profile 1. Handled channels before. 2. Understanding of Personal loans /Business loans. 3. Knowledge of local market 4. Candidates having experience in Banking / NBFCs are preferred. Perks and benefits Salary is not constrain for right candidate. Interested one can hit your resume to yuvaraja.k@smfgindia.com and walk-in directly to below address on 22nd & 23rd May 2025 SMFG India Credit Company 2nd and 4th Floor, Door No: 3362V, AE Block, 10th Main Road, Anna Nagar, Chennai, Tamil Nadu 600 040
Posted 2 months ago
6 - 10 years
5 - 8 Lacs
Mumbai, Andheri
Work from Office
We are looking for a dynamic and detail-oriented Business Manager with 1 year of consulting experience in the NBFC and Fintech sectors, specifically in business and sales functions. The ideal candidate will have a strong understanding of financial products, sales processes, and business operations, along with demonstrated analytical and problem-solving skills. Collaborate with sales and business teams to identify growth opportunities, process bottlenecks, and areas for operational improvement
Posted 2 months ago
3 - 6 years
4 - 8 Lacs
Madurai, Chennai, Coimbatore
Work from Office
Hiring's for Sales Manager, PL role @ Tamilnadu & Kerala location Roles and Responsibilities 1.Business Development through channels (DSAs). 2.Identifying and maintaining good relation with channels to increase personal loans / business loans business. 3.Identification, recruitment and training of channels. 4.Ensuring timely payout to channels. Desired Candidate Profile 1. Handled channels before. 2. Understanding of Personal loans /Business loans. 3. Knowledge of local market 4. Candidates having experience in Banking / NBFCs are preferred. Perks and Benefits Salary is not constrain for right candidate. Interested one can hit your resume to yuvaraja.k@smfgindia.com
Posted 2 months ago
8 - 12 years
20 - 35 Lacs
Chennai
Work from Office
Job Purpose: This role will be responsible to lead the design and execution of credit strategies for cross-sell personal loan programs. The role requires a strong background in retail credit risk, data-based decisioning, and exposure to NBFC or fintech ecosystems where digital origination and alternate data play a key role. The role requires to completely own the Cross-Sell personal loan programs and take continuous actions to improve Portfolio Quality. Key Responsibilities: Own and drive credit policy design for cross-sell personal loan programs, targeting existing customer bases from internal or partner channels Analyze customer behavior, repayment history, and alternate data to develop segmentation and eligibility strategies Define and continuously refine scorecard-based or rules-based underwriting logic to balance risk and growth Collaborate with Product, Analytics, and Tech teams to embed policies into digital journeys and decisioning engines Monitor portfolio performance metrics approval rate, delinquency, roll rates, loss rates across different cohorts and channels Work closely with credit bureaus and data providers to leverage external insights for better underwriting Ensure policy compliance with regulatory guidelines and internal governance standards. Conduct regular risk reviews and present findings to management and credit committees Job Requirements: Postgraduate in Finance, Economics, Statistics, or related field. Professional Certifications FRM / CFA is desirable 8-12 years of experience in credit policy or risk management, preferably in NBFCs, FinTechs, or digital lending platforms. Have 3+ years of people / stakeholder management experience Experience in cross-sell or pre-approved loan programs is highly desirable. Exposure to digital lending platforms, API-based underwriting and rule engines. Experience with co-lending models or embedded finance Strong knowledge of unsecured lending products, especially personal loans. Hands-on experience with credit policy formulation, scorecard management, and risk-based pricing. Familiarity with bureau data (CIBIL, Experian, CRIF), alternate data sources, and credit decisioning tools. Analytical mindset with proficiency in tools like Excel, SQL, Python, or SAS. Ability to work in fast-paced environments with cross-functional collaboration. Strong Analytical, Interpersonal and Convincing skills Exceptional written and verbal communication skills
Posted 2 months ago
1 - 6 years
4 - 9 Lacs
Pune
Work from Office
The role holder is responsible for meeting the target assigned for the portfolio and vendor managed. Key responsibilities include achievement of set targets along with 100% process adherence. Collection Manager/ Agency Manager to ensure that the vendor adheres to the regulatory norms & process requirements which have been communicated as a part of COC/ agreement during empanelment. Ensure 100% allocation of the portfolio allocated for field coverage & payment follow up Ensure adequate workforce is deployed by the vendor for field coverage of accounts allocated across pin codes/ geographies Field workforce has to be DRA Certified as per regulatory norms All resources managing YBL portfolio have to have valid YBL ID cards & receipt books issued All payments collected on field to be deposited/ applied within the TAT Timely communication on targets across portfolio parameters of resolution, rollback & normalization to Agency proprietor & agency manager Ensure achievement of Resolution, Rollback/ Normalization targets assigned on the portfolio allocated are achieved Timely submission of used receipts & ensuring payment application within the approved TAT. Receipt reconciliation to be done within the approved cut off date Start of month audits to be conducted to ensure 100% process adherence. Any abbreviations to be reported to location head/ RCM as appropriate Field follow up to be updated in DCR & trails to be sent to Central Team for updation in V+ for all cases referred/ allocated Communication on pickups for accounts where pickups have been generated Ensure vendor payouts are timely raised & commission is subsequently paid to vendors Agency to operate within the regulatory framework with 100% compliance of regulatory norms Direct field follow up on difficult cases by Agency Manager along with agency proprietor/ agency supervisor for personal traction of high risk accounts. Ensure necessary investigation of complaints received across channels are shared post necessary review to prevent any reputational/ financial loss for the Bank. Identify & recommend cases where Legal recourses need to be sought & ensure legal coverage of all accounts allocated as appropriate Ensure regular exchange with agency proprietor on key deliverables & process norms on any variance/ process gap Ensure quality resources are hired & deployed by agency proprietor on YBL portfolio Ensure regular agency visits & review with field team Ensure there is no financial/ non-financial exchange with any third party (customer/ agency resources etc) All communication to the agencies to be sent only on registered email id Ensure all customer interactions are updated in DCR for future reference Ensure all customer issues involving judicial bodies are highlighted to all internal stake holders (Legal/ Compliance) Ensure rightful representation of the Bank in any customer/ third party interaction Timely closure of receipt reconciliation & providing confirmation on data destruction
Posted 2 months ago
8 - 12 years
20 - 35 Lacs
Chennai
Work from Office
Job Purpose: This role is responsible to oversee credit risk strategies for e-commerce lending programs. The role requires deep expertise in credit risk, underwriting models, and portfolio monitoring, particularly in partnerships with e-commerce platforms for Buy Now Pay Later (BNPL), Personal Loans, or Co-branded Credit products. Key Responsibilities: Design and manage credit policies for customer acquisition through e-commerce platforms. Analyze partner-sourced customer profiles and define risk segmentation frameworks. Collaborate with credit bureaus, data science, and analytics teams to develop scorecards and alternate data models. Monitor key performance indicators (KPIs) for the e-commerce lending portfolio: approval rates, default rates, vintage analysis, etc. Work closely with product, risk, and partner teams to fine-tune underwriting rules based on evolving trends. Conduct periodic reviews of credit performance at a cohort, product, and partner level. Ensure regulatory and internal compliance in all customer onboarding and decisioning processes. Support the launch of new products in collaboration with tech and product teams by providing credit risk input. Job Requirements: Graduate / Postgraduate in Finance, Economics, Engineering, or related field 8+ years of experience in credit risk or underwriting, preferably in fintech or digital banking environments. Experience in managing credit programs tied to e-commerce or digital channels Exposure to digital lending APIs and onboarding journeys Experience in co-lending or third-party origination models Strong grasp of consumer lending credit risk principles (unsecured lending, EMI financing, BNPL, etc.) Knowledge of e-commerce customer behavior and alternative data sources (digital footprint, transaction data) Familiarity with credit decisioning tools and rule engines (e.g., Experian Hunter, FICO, custom engines). Proficiency in data tools: SQL, Excel, SAS, Python (preferred) Excellent problem-solving skills and ability to work cross-functionally with internal and external stakeholders
Posted 2 months ago
3 - 6 years
4 - 8 Lacs
Karur, Tirunelveli, Vellore
Work from Office
Openings for Sales Manager, PL role @ Tamilnadu location Roles and Responsibilities 1.Business Development through channels (DSAs). 2.Identifying and maintaining good relation with channels to increase personal loans / business loans business. 3.Identification, recruitment and training of channels. 4.Ensuring timely payout to channels. Desired Candidate Profile 1. Handled channels before. 2. Understanding of Personal loans /Business loans. 3. Knowledge of local market 4. Candidates having experience in Banking / NBFCs are preferred. Perks and Benefits Salary is not constrain for right candidate. Interested one can hit your resume to yuvaraja.k@smfgindia.com
Posted 2 months ago
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