People Services Partner

Greetings from Synamedia!!!!

About the Job People Services Partner

Our People Services team plays a key role in our core HR transformation journey as we continue to move towards being global in how we operate to better support our people.

We are looking for a People Services Partner to join our team and provide comprehensive support for various HR Operational activities with a focus on North America. This position offers the opportunity to be part of a dynamic HR team and contribute to its success by providing exceptional HR services and support to our people.

Responsibilities:

• First point of contact and support for our employees and managers on HR-related queries, policies, and processes.
• Escalate more complex issues and work with the North America HR team for resolution.
• Hand on focus and operational support on immigration process and benefits administration in partnership with the North America HR team.
• Facilitate the onboarding process for new hires, including completion of background and eligibility to work checks, offer letters and necessary paperwork.
• Manage the offboarding process, initiating exit interviews and processing necessary paperwork related to terminations.
• Maintain accurate and up-to-date employee data in our HRIS (Human Resources Information System) and other relevant HR systems.
• Ensure compliance with record-keeping requirements by maintaining employee files and documentation in accordance with company policies and legal regulations.
• Initiate HR Purchase requests in our procure-to-pay system and manage invoice receipting for payment.
• Contribute to our People projects and initiatives.

Skills Required

• Bachelors degree in human resources, Business Administration, or related field preferred.
• 4+ years of experience in HR Services or Operations related roles with a focus in supporting North America region.
• Strong understanding of HR practices, processes and systems.
• Proficiency in Microsoft Office Suite.
• Ability to handle sensitive and confidential information with discretion.
• Detail-oriented with strong organizational and time management skills.
• Ability to work as part of a team in a fast-paced environment.
• Proactive problem-solver who can effectively communicate with employees, managers and other HR teams to ensure the smooth delivery of HR services.

Growth Opportunities

At Synamedia, we actively seek out individuals who challenge the status quo, ask bold questions, and continuously seek to learn and grow. These qualities are essential as we foster a culture of innovation and partnership with our customers. We support your personal and professional development with access to robust learning platforms like AWS, SkillSoft, and otherswhether you’re interested in data analytics or creative content development, there’s something here for every curious mind.

Pay range and compensation package

Benefits & Perks

Flexible working arrangements

Competitive compensation and performance bonuses

Ongoing learning and skill development

Equal opportunity employment

Comprehensive health and wellbeing programs

A collaborative, multicultural team culture

Equal Opportunity Statement

A Culture of Belonging

We are committed to building a diverse and inclusive environment where everyone can bring their whole self to work. Our values unite us, and we take pride in working with a bias for action, curiosity, and innovation. We promote a people-first environment through family-friendly policies, flexible work options, and engaging activities. We are especially proud of our initiatives in mental health, Pride Month awareness, cancer awareness campaigns, and many more that reinforce our culture of care and connection.