Synamedia

Greetings from Synamedia!!!! Role Description This is a fantastic opportunity to join a fast-paced scale-up Technology business. This role will be pivotal in helping Synamedia build the Group Accounting function in Chennai which will help enable it to achieve its global ambitions. You may have worked for a growing company and experienced an exciting growth journey or you may have worked for a larger company but had a similarly exciting journey in one of their business units. You will be a technically strong accountant with exposure to IFRS. You will have audit experience, preferably both in practice and in an international group of companies. We are looking for someone to be the lead for Group accounting in Chennai for Synamedia, including audit finalization for Synamedia Group, internal controls, liaising with internal and external stakeholders to ensure compliance with internal and external reporting obligations and to positively impact business performance. We are looking for a Group Accountant with a growth mindset, committed to making the business better. You will take initiative, produce results and collaborate effectively with a talented team. You will develop key senior stakeholder relationships and provide insightful and timely reporting and challenge. You will know what good looks like and be an advocate for change. Responsibilities Involved in preparation of the Group annual report and financial statements under IFRS and the UK statutory accounts. Responsible for reporting on Group balance sheet performance, co-ordinating detailed analysis and review. Assisting on Group and UK audit at year end, working closely with our auditors and international internal team members. Involvement with month-end processes and Group consolidation, performing processes independently. You will manage and co-ordinate the monthly Group closing calendar for the Synamedia Group of companies. IFRS 16 calculations, monthly journals and policies update Assisting on Transfer Pricing Policies update Involving in and leading other Group Finance projects Leads various workstreams to transform and improve accounting and internal control processes across the Synamedia business. Collaborates and works with Group Financial Controller and CFO and other key senior stakeholders, diverse accounting teams, Centre of Excellence and other business stakeholders. Managing and delivering on multiple key projects requiring extensive collaboration. You will own certain internal controls and policies for the Synamedia Group to ensure conformance and compliance with generally accepted accounting principles (GAAP) and other statutory requirements. You will maintain the appropriate internal control environments of the company and update the controls documentation as systems or processes are modified. Personal attributes and experience You will have the gravitas to be a Finance leader in our COE in Chennai. Experience: Qualified Chartered Accountant / ACCA with post-qualification experience of 5+ years in industry, preferably Software, Telecoms, Media and Technology companies. You will have good exposure to and knowledge of both IFRS and US GAAP and should have managed the accounting for entities in different countries. Demonstrable experience managing complicated accounting issues including some of the following: lease accounting, PPE, Goodwill, fixed assets, accruals and payment amortization. Able to work with and manage difference stakeholders outside of India and within India Able to work out of our Chennai COE under a hybrid working model, 3 days in the office and 2 days working from home. You will be motivated by a desire to deliver best in class accounting and embed a continuous improvement ethos in the business. Clear and effective organizational, project management, and problem-solving skills. Excellent written and verbal communication skills. Able to work independently and provide practical and timely solutions to issues with keen instincts leveraging appropriate professional / organisational experience. Ability to work in a fast-paced environment with evolving priorities while staying flexible, organized, and humble along the way, Collaborative team player with a learner mindset who gets energy driving outcomes and is motivated by the opportunity to play a pro-active role in Synamedias growth.

We are looking for a Finance business partner with a growth mindset, committed to making the business better. You will take initiative, produce results and collaborate effectively with a talented team. You will develop key senior stakeholder relationships and provide insightful and timely reporting and challenge. You will know what good looks like and be an advocate for change. Responsibilities Involved in preparation of the Group annual report and financial statements under IFRS and the UK statutory accounts. Responsible for reporting on Group balance sheet performance, co-ordinating detailed analysis and review. Assisting on Group and UK audit at year end, working closely with our auditors and international internal team members. Involvement with month-end processes and Group consolidation, performing processes independently. You will manage and co-ordinate the monthly Group closing calendar for the Synamedia Group of companies. IFRS 16 calculations, monthly journals and policies update Assisting on Transfer Pricing Policies update Involving in and leading other Group Finance projects Leads various workstreams to transform and improve accounting and internal control processes across the Synamedia business. Collaborates and works with Group Financial Controller and CFO and other key senior stakeholders, diverse accounting teams, Centre of Excellence and other business stakeholders. Managing and delivering on multiple key projects requiring extensive collaboration. You will own certain internal controls and policies for the Synamedia Group to ensure conformance and compliance with generally-accepted accounting principles (GAAP) and other statutory requirements. You will maintain the appropriate internal control environments of the company and update the controls documentation as systems or processes are modified. Personal attributes and experience You will have the gravitas to be a Finance leader in our COE in Chennai. Experience: Qualified Chartered Accountant / ACCA with post-qualification experience of 5+ years in industry, preferably Software, Telecoms, Media and Technology companies. You will have good exposure to and knowledge of both IFRS and US GAAP and should have managed the accounting for entities in different countries. Demonstrable experience managing complicated accounting issues including some of the following: lease accounting, PPE, Goodwill , fixed assets, accruals and payment amortization. Able to work with and manage difference stakeholders outside of India and within India Able to work out of our Chennai COE under a hybrid working model, 3 days in the office and 2 days working from home.

We are looking for a Finance business partner with a growth mindset, committed to making the business better. You will take initiative, produce results and collaborate effectively with a talented tea... Chennai, Tamil Nadu, India We are looking for a Finance business partner with a growth mindset, committed to making the business better. You will take initiative, produce results and collaborate effectively with a talented team. You will develop key senior stakeholder relationships and provide insightful and timely reporting and challenge. You will know what good looks like and be an advocate for change. Responsibilities Involved in preparation of the Group annual report and financial statements under IFRS and the UK statutory accounts. Responsible for reporting on Group balance sheet performance, co-ordinating detailed analysis and review. Assisting on Group and UK audit at year end, working closely with our auditors and international internal team members. Involvement with month-end processes and Group consolidation, performing processes independently. You will manage and co-ordinate the monthly Group closing calendar for the Synamedia Group of companies. IFRS 16 calculations, monthly journals and policies update Assisting on Transfer Pricing Policies update Involving in and leading other Group Finance projects Leads various workstreams to transform and improve accounting and internal control processes across the Synamedia business. Collaborates and works with Group Financial Controller and CFO and other key senior stakeholders, diverse accounting teams, Centre of Excellence and other business stakeholders. Managing and delivering on multiple key projects requiring extensive collaboration. You will own certain internal controls and policies for the Synamedia Group to ensure conformance and compliance with generally-accepted accounting principles (GAAP) and other statutory requirements. You will maintain the appropriate internal control environments of the company and update the controls documentation as systems or processes are modified. Personal attributes and experience You will have the gravitas to be a Finance leader in our COE in Chennai. Experience: Qualified Chartered Accountant / ACCA with post-qualification experience of 5+ years in industry, preferably Software, Telecoms, Media and Technology companies. You will have good exposure to and knowledge of both IFRS and US GAAP and should have managed the accounting for entities in different countries. Demonstrable experience managing complicated accounting issues including some of the following: lease accounting, PPE, Goodwill , fixed assets, accruals and payment amortization. Able to work with and manage difference stakeholders outside of India and within India Able to work out of our Chennai COE under a hybrid working model, 3 days in the office and 2 days working from home.

Greetings from Synamedia!!!! Job description: Experience: Qualified Chartered Accountant with post qualification experience of 8-10 years in the Software Industry and should have excellent knowledge on Revenue recognition (IFRS-15) and revenue accounting. Position: Manager Revenue accounting What you'll do: Determination & Accounting of Revenue recognition of Customer contracts as per IFRS GAAP Revenue Recognition posting, preparation of balance sheet schedules etc. Good exposure on Deferred revenue , Unbilled revenue , revenue backlog, Invoicing Handling Revenue Audit Managing a Team of Revenue & Reporting Team Sale Commission calculation / review. Skills Required: Knowledge on IFRS-15 / US GAAP ASC606. Reviewing the executed contracts and documenting the accounting memo for each project/applicability of commission calculation. Analyzing on gap between project level accrual during closure Vs Payment and discussing with leadership for necessary actions. Communicating over calls with respective Sales & Delivery teams to highlight the issues/requirements. Handling Audit and Reporting requirements. Good knowledge in MS Excel workings along with its functions. Should be able to manage talking over the call and communicating with Sales & Delivery leadership. Excellent Communication skills. Able to independently work and provide solutions. Should have worked in the Revenue functions. Good knowledge in Accounting, Principles and book keeping. Familiar with Fixed price billing & Time and material billing and accounting. Able to manage difference stakeholders outside of India. Good knowledge on process documentation. Good knowledge on the transition.

Key Responsibilities: · Coordinate and book domestic and international travel for employees, clients, and guests. · Arrange flights, hotels, car rentals, and other travel needs within budget and company policy. · Prepare and manage travel itineraries, travel documents, and expense reports. · Ensure travel arrangements are efficient, cost-effective, and align with company policy. · Handle visa applications, travel insurance, and international travel requirements. · Maintain relationships with travel agencies, hotels, and vendors. · Resolve any travel issues, delays, or emergencies promptly. · Track and report travel expenses and budgets. · Maintain travel records and documentation. · Stay updated with current travel restrictions, regulations, and safety guidelines. Job Type: Full-time Pay: ₹30,000.00 - ₹35,000.00 per month Schedule: Day shift Work Location: In person

Greetings from Synamedia!!!! Experience Required: 5+ years in IT support roles Familiarity with ticketing systems, email, phone, and chat-based support Exposure to multinational environments Support Responsibilities: Second-level IT support for internal users globally Troubleshooting issues on: Windows & Mac laptops/desktops Servers, printers, and video conferencing equipment Hardware diagnostics Support for Microsoft Office 365 24/7 shift model (must be open to shift-based work) Mandatory Tech Skills: Azure Active Directory JAMF Intune Key Responsibilities Technical Support Installation & Troubleshooting: Hardware, software, and network issues Escalation Management: Ensure ticket documentation and resolution System Maintenance: Updates, patching, performance optimization Incident & Knowledge Management Incident Handling: Documenting, resolving, and collaborating with teams Knowledge Sharing: Contributing to internal documentation and peer training Communication & Collaboration Maintain clear communication with end-users Work closely with cross-functional IT teams Specialized Duties Network support Application-specific support Scripting and task automation Basic system administration Security best practices Required Technical Skills Personal Attributes Strong customer-first mindset Excellent communication and listening skills Receptive to critical feedback

As a Network Manager at Synamedia, you will play a crucial role in leading and mentoring a team of network engineers to design, deploy, and support complex networking environments. Your responsibilities will include overseeing the management of firewalls, LAN networks, and Load-balancers, ensuring adherence to best practices and security protocols. You will be managing site-to-site VPNs and remote-access VPNs to ensure secure connectivity, as well as authentication and logging services to safeguard network resources. Participating in a 24/7 rotation for critical incidents, you will be responsible for proactively identifying and resolving network issues to minimize downtime and optimize performance. Collaboration with cross-functional teams to integrate network solutions into agile development processes will be a key aspect of your role. Driving standardization efforts across network infrastructure and implementing automation tools to streamline operations will be essential in improving efficiency. To qualify for this role, you should hold a Bachelor's degree in computer science or a related field with 10-12 years of experience in network management. You should have expertise in Cisco switches, Fortinet firewalls, LAN networks, Load-balancers, VPNs, authentication, and monitoring systems. Proficiency in automation technologies such as Ansible, Puppet, or Chef is required, along with a deep understanding of agile frameworks, SLAs, and network protocols. Strong communication skills and the ability to collaborate effectively with cross-functional teams are also crucial. Synamedia offers a culture of belonging, promoting diversity, inclusivity, and equal opportunity employment. Flexible working arrangements, skill enhancement opportunities, health and wellbeing programs, and collaborative work with a global team are some of the benefits and perks provided. If you are passionate about technology, innovation, and leading-edge networking solutions, this opportunity at Synamedia could be the perfect fit for you. For further information or to apply, please reach out to Shruthi Gaviyappa, the recruitment team member, at sgaviyappa@synamedia.com.,

Greetings from Synamedia!!!! About the Job Lead Software Engineer (Cloud Development) We are looking for passionate Lead Cloud engineer and enthusiastic problem solvers to be a key part of the Cloud development group in Bangalore who can help us in building Synamedia GO product. Synamedia Go is an OTT video platform that enables Pay TV Operators, Telcos, Broadcasters, OTT Services, and content rights owners to launch and manage compelling video experiences to any device, anywhere, at any time. The product uses cutting edge technology and is in the forefront of Synamedias growth engines. We look towards you as an experienced Cloud engineer with good understanding of scalable and distributed microservices development and deployment in Agile DevOps environment. Your role would be to design, develop, deploy solutions applying your deep rooted programming and system experience for the next generation of products and solutions in the domain of Video streaming. Key Responsibilities Your day to day job includes technology evaluations, proof of concepts development, Cloud distributed microservices feature design, conducting design reviews, writing code, code reviews, continuous integration, continuous deployment, automated testing. You will be part of development team responsible for building and managing microservices for the platform. You will play a critical part in design and development of services and be a senior member overseeing the work of other junior members of the team Working in highly collaborative, multi-site team environment Own your team's success and deliver high-quality results in a timely manner. Analyse Product and Customer requirements, mapping to existing solutions and suggesting new ideas. You will develop high quality software in a collaborative environment where continuous deployment, automated tests and rapid releases are the norm. Support and manage all aspects of Cloud operations on a day-to-day basis maintaining continuous availability, durability, scale and up time. Exhibit thought leadership in terms of introducing the latest Cloud technologies, solutions, tools or methods to the team to ease development, testing, deployment and operations, optimise costs or increase development velocity Suggest improvements into the product based on Quality and Stability, develop tools, scripts, or processes to drive efficiency and automation. Technical Expertise Engineering graduate, B.E Computer Science or equivalent, with 7+ years industry experience. Experience in cloud design, development, deployment and high scale systems. Experience in loosely coupled design, Microservices development, Message queues and containerized applications deployment using technologies like RESTful APIs and services, Message Queues, and Docker. Hands on experience with NodeJS, Java, GoLang. At least 4+ years experience with Cloud Technologies - AWS, EKS, Open stack (or similar), Designing and building production grade solutions using AWS services such as Lambda, EC2, ECS, ELB, Route53, Cloud watch, VPC, IAM, Cognito. Experience with DevOps, CI/CD pipeline with detailed understanding of Git, Jenkins, AWS pipeline, Artifactory, and Terraform. Experience in Continuous monitoring and Observability tools – Lightstep, Elasticsearch, Logstash, Kibana (ELK), Prometheus, Grafana. Experience in using a key database technology such as RDS, MySQL, MongoDB, Cassandra or Couchbase. Experience working with high volume, high throughput, cloud based systems is a plus. Should have experience in debugging and solving issues in such systems. Basic networking fundamentals on DNS, routing, subnets, VLANs. Required Attributes Highly motivated, self-starter and independent. Use an AI first approach to develop and test software. Excellent in analytical and logical skills. Excellent communication skills, be a clear communicator, with the ability to articulate complex technology problems and solutions thereof. Strong computer science fundamentals, and algorithms. Test Driven Development (TDD) mindset and orientation of 100% Test automation. Ability to work independently and as part of a team. Be open to support incidents on Production deployments, with an intent to enable quick and effective troubleshooting and recovery of services. Growth Opportunities When welcoming new talent into the team, we are always looking for opportunities to bring in new ideas, those who ask challenging questions and have the curiosity to learn. These qualities are important to us as we nurture a culture of innovation, seize more opportunities to partner with our customers and make a difference as we transform the future of video. To further support your growth and that of our talent pool, Synamedia offers an exhaustive library of skill enhancement resources from AWS, SkillSoft and other partners to help you upskill while on the job. Be it data analytics that picks your brain or content creation, there’s something for every kind of mind.

Company Overview At Synamedia, we have over 2,400 uniquely talented people working together across the globe to achieve our vision of transforming the way the world is entertained and informed. As th... 1 day ago Our values connect us. Our diversity gives us strength. Our curiosity inspires creativity. If that sounds like the place, you would like to be then we look forward to hearing more from you. Role Description Build new, scalable, robust software solutions to deliver Cloud Recording and Playback services that run on public, private and hybrid cloud environments. Develop cloud-based software platforms with integrated automation and monitoring tools Work with Cloud infrastructure teams and data centres Operate within an Agile development environment Will be working in all stages of project lifecycles Self-starter, willing to learn new technologies with can do attitude Required Skills and Qualifications: 5+ year experience in designing and development of software system Computer Science/Computer Engineering or equivalent Proficient in Golang Programming language Good in designing scalable and robust software system Experience with databases such as Postgress Experience using test driven development, GIT, Jenkins, CI/CD and test automation Strong team collaboration skills Strong written and verbal communication skills Experience with below skills would be added advantage Node.js and Python development experience Experience working in Linux deployment and administration Experience with Kubernetes / Docker DevOps tools, Jenkins, Grafana, Git, Ansible, Docker, Kubernetes, and JIRA Experience on Prometheus metrics, Grafana and Kibana dashboards Experience in storage domain Education (Preferred Degree) M.S / B.S. in Computer Science, Computer Engineering, Software Engineering, or related areas is preferred A Culture of Belonging

Company Overview At Synamedia, we’re a global team of 1,700+ trailblazers across 20 countries, revolutionizing how the world is entertained and informed. With a legacy of protecting our long-time customers, we’re laser-focused on driving growth and leading the charge as the industry shifts from Pay-TV to IP and streaming. We are the pioneers in next-gen media cloud services who power the viewing experiences of billions of people on Earth with our best-in-class live streaming, distribution, ad tech, cloud platforms, and more. Our solutions built over the last three decades and trusted by 1,000+ customers, fuel giants like Disney, NBA, The Olympics, Astro, Comcast, Tata Play, and many more. Ready to grow with us and shape the future of media and entertainment solutions? Let’s do it together! About the Job – Software Engineer (Cloud Development) We are looking for passionate Senior Cloud engineer and enthusiastic problem solvers to be a key part of the Cloud development group in Bangalore who can help us in building Synamedia GO product. Synamedia Go is an OTT video platform that enables Pay TV Operators, Telcos, Broadcasters, OTT Services, and content rights owners to launch and manage compelling video experiences to any device, anywhere, at any time. The product uses cutting edge technology and is in the forefront of Synamedia’s growth engines. We look towards you as an experienced Cloud engineer with good understanding of scalable and distributed microservices development and deployment in Agile DevOps environment. Your role would be to design, develop, deploy solutions applying your deep rooted programming and system experience for the next generation of products and solutions in the domain of Video streaming. Key Responsibilities Your day to day job includes technology evaluations, proof of concepts development, Cloud distributed microservices feature design, conducting design reviews, writing code, code reviews, continuous integration, continuous deployment, automated testing. You will be part of development team responsible for building and managing microservices for the platform. You will play a critical part in design and development of services and be a senior member overseeing the work of other junior members of the team Working in highly collaborative, multi-site team environment Own your team's success and deliver high-quality results in a timely manner. Analyse Product and Customer requirements, mapping to existing solutions and suggesting new ideas. You will develop high quality software in a collaborative environment where continuous deployment, automated tests and rapid releases are the norm. Support and manage all aspects of Cloud operations on a day-to-day basis maintaining continuous availability, durability, scale and up time. Exhibit thought leadership in terms of introducing the latest Cloud technologies, solutions, tools or methods to the team to ease development, testing, deployment and operations, optimise costs or increase development velocity Suggest improvements into the product based on Quality and Stability, develop tools, scripts, or processes to drive efficiency and automation. Technical Expertise Engineering graduate, B.E Computer Science or equivalent, with 5+ years industry experience Experience in cloud design, development, deployment and high scale systems Experience in loosely coupled design, Microservices development, Message queues and containerized applications deployment using technologies like RESTful APIs and services, Message Queues, and Docker Hands on experience with NodeJS, Java, GoLang At least 3+ years experience with Cloud Technologies - AWS, EKS, Open stack (or similar), Designing and building production grade solutions using AWS services such as Lambda, EC2, ECS, ELB, Route53, Cloud watch, VPC, IAM, Cognito Experience with DevOps, CI/CD pipeline with detailed understanding of Git, Jenkins, AWS pipeline, Artifactory, and Terraform Experience in Continuous monitoring and Observability tools – Lightstep, Elasticsearch, Logstash, Kibana (ELK), Prometheus, Grafana Experience in using a key database technology such as RDS, MySQL, MongoDB, Cassandra or Couchbase Experience working with high volume, high throughput, cloud based systems is a plus. Should have experience in debugging and solving issues in such systems Basic networking fundamentals on DNS, routing, subnets, VLANs Required Attributes Highly motivated, self-starter and independent Use an AI first approach to develop and test software Excellent in analytical and logical skills Excellent communication skills, be a clear communicator, with the ability to articulate complex technology problems and solutions thereof Strong computer science fundamentals, and algorithms Test Driven Development (TDD) mindset and orientation of 100% Test automation Ability to work independently and as part of a team. Be open to support incidents on Production deployments, with an intent to enable quick and effective troubleshooting and recovery of services Growth Opportunities When welcoming new talent into the team, we are always looking for opportunities to bring in new ideas, those who ask challenging questions and have the curiosity to learn. These qualities are important to us as we nurture a culture of innovation, seize more opportunities to partner with our customers and make a difference as we transform the future of video. To further support your growth and that of our talent pool, Synamedia offers an exhaustive library of skill enhancement resources from AWS, SkillSoft and other partners to help you upskill while on the job. Be it data analytics that picks your brain or content creation, there’s something for every kind of mind. Benefits and Perks Flexible working arrangements. Competitive pay hikes and bonus packages. Skill enhancement and growth opportunities. Equal opportunity employment. Health and wellbeing programmes. Collaborative work with a truly global team. A Culture of Belonging Synamedia is committed to promoting a diverse, inclusive and equal opportunity community - a place where we can all be ourselves and succeed. Our values connect us, and we love to win together. We work with a bias to action, we innovate and encourage curiosity to grow and evolve, as a team. In our aim to foster a people-friendly environment, we offer a range of family friendly, inclusive employment policies, flexible working arrangements, engagement activities and services to support all our colleagues across our 20 office locations. Synamedia regularly organises community events that promote cohesion and diversity among colleagues. We are proud of our mental health wellbeing initiatives, our Pride month awareness campaign, our cancer awareness programme and much more.

As a Software Engineer (Cloud Development) at our company, you will have the opportunity to be a key part of the Cloud development group in Bangalore. We are seeking passionate individuals who are enthusiastic problem solvers and experienced Cloud engineers to help us build and maintain Synamedia GO product and Infinite suite of solutions. Your role will involve designing, developing, and deploying solutions using your deep-rooted programming and system experience for the next generation of products in the domain of Video streaming. Your key responsibilities will include conducting technology evaluations, developing proof of concepts, designing Cloud distributed microservices features, writing code, conducting code reviews, continuous integration, continuous deployment, and automated testing. You will work as part of a development team responsible for building and managing microservices for the platform. Additionally, you will play a critical role in the design and development of services, overseeing the work of junior team members, collaborating in a multi-site team environment, and ensuring the success of your team by delivering high-quality results in a timely manner. To be successful in this role, you should have a strong technical background with experience in cloud design, development, deployment, and high-scale systems. You should be proficient in loosely coupled design, Microservices development, Message queues, and containerized applications deployment. Hands-on experience with technologies such as NodeJS, Java, GoLang, and Cloud Technologies like AWS, EKS, Open stack is required. You should also have experience in DevOps, CI/CD pipeline, monitoring tools, and database technologies. We are looking for highly motivated individuals who are self-starters, independent, have excellent analytical and logical skills, and possess strong communication abilities. You should have a Test-Driven Development (TDD) mindset, be open to supporting incidents on Production deployments, and be willing to work outside of regular business hours when necessary. At our company, we value diversity, inclusivity, and equal opportunity. We offer flexible working arrangements, skill enhancement and growth opportunities, health and wellbeing programs, and the chance to work collaboratively with a global team. We are committed to fostering a people-friendly environment, where all our colleagues can thrive and succeed. If you are someone who is eager to learn, ask challenging questions, and contribute to the transformation of the future of video, we welcome you to join our team. We offer a culture of belonging, where innovation is encouraged, and we work together to achieve success. If you are interested in this role or have any questions, please reach out to our recruitment team for assistance.,

Greetings from Synamedia!!!! About the Job Senior Infrastructure Engineer The Senior Infrastructure Engineer will play a pivotal role in the deployment, support, and maintenance of Synamedia applications and products within cloud environments and at customer sites. This position requires enthusiasm, a strong technical foundation, excellent problem-solving skills, and the ability to effectively communicate with both technical and non-technical stakeholders. Key Responsibilities: Collaborate with architects, developers, and DevOps teams to enhance the integration of Artifactory and related services into the software development lifecycle. Maintain and support Artifactory and other enterprise-grade IT services, ensuring high availability across geographically distributed environments. Act as a liaison with third-party vendors, including the Artifactory provider, to escalate and resolve advanced technical issues. Provide technical support to users of IT services, ensuring timely issue resolution, adherence to SLAs, and proactive vulnerability management. Manage user and team provisioning, access controls, and permissions across supported services, with a strong emphasis on security, reliability, and operational continuity. Partner with cross-functional IT teams to deliver complex maintenance, upgrades, and support initiatives across multiple services. Design and implement automation solutions to streamline operational workflows and reduce manual intervention across supported systems. Drive modernization efforts for deployment, monitoring, and testing processes of infrastructure services. Maintain clear and comprehensive documentation for system configurations, administrative procedures, and user-facing support materials. Respond to and manage service escalations across supported services, ensuring minimal disruption to business operations. Stay informed on emerging technologies, industry trends, and best practices to continuously improve service delivery and system performance. Participate in an on-call support rota, providing after-hours support for critical systems and ensuring rapid incident response. Required Skills and Qualifications: Proven experience installing, configuring, upgrading, and maintaining JFrog Artifactory, including user provisioning. Skilled in integrating Artifactory with build tools and pipelines, such as Maven, Jenkins, Electric Flow and Docker, ensuring seamless artifact management within CI/CD workflows. Strong experience in Linux system administration, including proficiency with Bash scripting for automation and system management tasks. Highly responsible, adaptable, and collaborative team player with strong initiative and clear communication skills. Experience using an ITSM platform, with a proven track record on timely customer responses and ticket updates. Proven troubleshooting skills and experience. Note: While the role is primarily focused on technical aspects, there may be occasional instances where the engineer needs to work outside of regular business hours to address critical issues or meet project deadlines. Having these strengths is a plus: DevOps & Automation Mindset: Strong understanding of infrastructure delivery, orchestration, and configuration management, with a focus on scalable and maintainable solutions. Build & Integration Orientation: Familiarity with enterprise build and delivery methodologies, and the ability to integrate tools effectively into development workflows. Networking & Access Awareness: Solid grasp of secure access practices and network fundamentals, contributing to reliable and secure system operations. Problem-Solving & Scripting Aptitude: Hands-on approach to automation and diagnostics using scripting languages like Python and Bash. Other Preferred Skills: Repository & Code Quality Tools: Experience maintaining tools such as Subversion, Gerrit, Docker Registries, Git LFS, and Coverity. Cloud & Virtualization: Proficiency in managing cloud platforms (AWS, GCP, Azure) and virtual environments (ProxMox, VMware), including cloud migrations and VM operations. Programming & Web Services: Skilled in languages such as Java, Groovy, Go, or Node.js, with experience in web service configuration and deployment. Networking & Troubleshooting Tools: Strong technical ability in network diagnostics, application load balancing, and use of tools like Nginx. Collaboration Tools Administration: Experience using and administering collaboration platforms such as Jira and Confluence, including configuration, user and project setup, and ongoing maintenance to support team productivity and project tracking. Growth Opportunities When welcoming new talent into the team, we are always looking for opportunities to bring in new ideas, those who ask challenging questions and have the curiosity to learn. These qualities are important to us as we nurture a culture of innovation, seize more opportunities to partner with our customers and make a difference as we transform the future of video. To further support your growth and that of our talent pool, Synamedia offers an exhaustive library of skill enhancement resources from AWS, SkillSoft and other partners to help you upskill while on the job. Be it data analytics that piques your brain or content creation, theres something for every kind of mind.

As an Associate People Services Advisor - HR at Synamedia, you will play a crucial role in the core HR transformation journey of the organization, which aims to operate globally and better support its people. Your responsibilities will include being the first point of contact for employees and managers regarding HR-related queries, policies, and processes. You will also facilitate the onboarding process for new hires, manage the offboarding process, maintain accurate employee data in HRIS systems, ensure compliance with record-keeping requirements, and contribute to various People projects and initiatives. To excel in this role, you should hold a minimum Bachelor's degree in Human Resources, Business Administration, or a related field, with 1-2 years of experience in HR Shared Services/HR Operations or related roles. You must have a strong understanding of HR practices, proficiency in Microsoft Office Suite, and the ability to handle sensitive information with discretion. Being detail-oriented, organized, and a proactive problem-solver will be key to your success in this position. Additionally, you should possess excellent communication skills to collaborate effectively with employees, managers, and other HR teams in a fast-paced environment. At Synamedia, we value diversity, inclusion, and equal opportunity, creating a culture where everyone can be themselves and succeed. We prioritize innovation, collaboration, and continuous learning, offering growth opportunities and skill enhancement resources to support your professional development. Our benefits and perks include flexible working arrangements, health and wellbeing programs, and the chance to work with a truly global team. We are committed to fostering a people-friendly environment through inclusive employment policies, engagement activities, and support services across our 20 office locations. If you are interested in joining our team and contributing to the future of media and entertainment solutions, please reach out to our recruitment team for further information or assistance with your application. We look forward to welcoming individuals who bring new ideas, ask challenging questions, and have the curiosity to learn as we strive to make a difference and transform the video industry together.,