PCS/BESS Service Engineer（North India）

About Hopewind:

Hopewind (stock code: 603063) is a multinational company headquartered in Shenzhen, China, focusing on the R&D, manufacture, sales, and service of renewable energy & electric drive products, with main products of wind power generation products, photovoltaic generation products, power conversion products, industrial drive products, and electric car products.

We are a leading enterprise in China's wind power converter market and are also China's top 10 photovoltaic inverter brand. We have 5 R&D and manufacturing bases, 30+ global service bases, and sales and service centers in the Netherlands, Brazil, South Korea, Turkey, Vietnam, Pakistan, and other countries, with around 2,200 employees, including more than 600 R&D engineers.

What You'll Be Doing:

• Regularly complete PCS/BESS product on-site technical support and remote technical support work, support product debugging, maintenance and modification work.
• Responsible for PCS/BESS product on-site troubleshooting as well as guiding customers to handle simple faults by themselves.
• Responsible for the management of PCS/BESS on-site spare parts, and tracking and management of spare parts under the name to ensure that the on-site spare parts can maintain the normal operation of the unit.
• Maintain on-site customer relationship, normal communication with on-site customers, organize and feedback customer opinions.
• Learn and understand the working principle of the company's PCS/BESS products, familiarize with power distribution diagrams and user manuals, and provide simple training to on-site customers.
• Comply with company departmental rules and report work on time.

We'd Love to Chat if You Have:

• English can be used as working language
• Self-motivated mindset, able to plan in ambiguous situations and biased towards action
• Working experience in the energy storage industry, experience in energy storage PCS and BESS is preferred
• Preferably based in North India