Job
Description
About Hopewind: Hopewind (stock code: 603063) is a multinational company headquartered in Shenzhen, China, focusing on the R&D, manufacture, sales, and service of renewable energy & electric drive products, with main products of wind power generation products, photovoltaic generation products, power conversion products, industrial drive products, and electric car products. We are a leading enterprise in China's wind power converter market and are also China's top 10 photovoltaic inverter brand. We have 5 R&D and manufacturing bases, 30+ global service bases, and sales and service centers in the Netherlands, Brazil, South Korea, Turkey, Vietnam, Pakistan, and other countries, with around 2,200 employees, including more than 600 R&D engineers. What You'll Be Doing: Regularly complete PCS/BESS product on-site technical support and remote technical support work, support product debugging, maintenance and modification work. Responsible for PCS/BESS product on-site troubleshooting as well as guiding customers to handle simple faults by themselves. Responsible for the management of PCS/BESS on-site spare parts, and tracking and management of spare parts under the name to ensure that the on-site spare parts can maintain the normal operation of the unit. Maintain on-site customer relationship, normal communication with on-site customers, organize and feedback customer opinions. Learn and understand the working principle of the company's PCS/BESS products, familiarize with power distribution diagrams and user manuals, and provide simple training to on-site customers. Comply with company departmental rules and report work on time. We'd Love to Chat if You Have: English can be used as working language Self-motivated mindset, able to plan in ambiguous situations and biased towards action Working experience in the energy storage industry, experience in energy storage PCS and BESS is preferred Preferably based in North India Show more Show less
