Payroll Executive

As an Onsite Engineer at greytHR, you will be a key player in ensuring the success of our clients by delivering onsite training, guiding them through the implementation process, and providing ongoing support to help them maximize the value they derive from our software. In this role, your primary responsibility will be to conduct comprehensive training sessions at client locations within Bangalore, focusing on greytHR's functionality, configuration, and best practices. You will customize training sessions to meet the specific needs and learning styles of diverse user groups, ensuring that clients have a thorough understanding of how to effectively utilize greytHR. Additionally, you will partner with clients during the implementation phase, offering guidance and troubleshooting assistance as needed. You will configure greytHR settings and workflows to align with client requirements, assist with data migration and system integration, and provide post-implementation support to address any issues or questions that may arise. Building strong relationships with clients will be a crucial aspect of your role, as you act as a trusted advisor and advocate for their success. You will gather feedback to identify areas for improvement in training materials and implementation processes, communicate effectively with clients by providing timely updates and addressing concerns promptly. To excel in this position, you should possess excellent verbal and written English communication skills. Proficiency in Hindi, Telugu, Tamil, or Malayalam will be an added advantage. Strong eagerness towards learning, flexibility with working hours, and proficient skills in MS Excel Office Suite are essential. Additionally, experience with customer support platforms like Zendesk or Freshdesk would be valuable. A Bachelor's degree in any discipline with a maximum career gap of 3 years, along with a minimum of 2 years of experience in customer-facing roles, preferably in software training or implementation, is required for this role. A proven track record of client engagement, effective communication, and a strong customer focus are essential qualities for success in this position. Join us at greytHR for a collaborative team environment, extensive client interaction, flexibility to work remotely or on-site, competitive compensation, and a comprehensive benefits package that aligns with market standards.,