Payroll and Compensation Project Manager

-Monitor and collaborate with stakeholders to optimize the transition/onboarding of new and existing processes
-Define standard process flows and controls, assist in smooth transitions of new processes, clients, and scopes. -Ensure seamless knowledge transfer and process setup during transitions. -Participate in the design and implementation of a quality framework and monitoring models. -Establish and maintain consistent quality data reporting systems. -Collaborate with department heads to establish performance metrics, goals, and key performance indicators (KPIs). -Develop and implement maps and standard operating procedures, measure the expected processing times. -Support the development of training paths, training materials, and optimize technical training. -Align processes with internal risk and regulatory requirements. -Develop and implement strategies to improve operational efficiency, productivity, and customer satisfaction. -Monitor and analyze operational performance data, identifying trends, areas for improvement, and opportunities for optimization, and report on key indicators. -Foster a culture of continuous improvement by encouraging feedback and implementing process enhancements. -Participate in or lead process review projects to enhance efficiency and quality. -Build or collaborate on the development of process automation solutions. -Support teams in designing and implementing process improvements. -Serve as an independent Subject Matter Expert within the designated area. -Perform daily client deliverable work, ensuring quality and timely delivery. -Support junior team members in work delivery. -Cooperate on budgeting and monitor the realization of relevant client KPIs. -Collaborate with the teams to ensure wide effective task allocation and delegation.