Payment Investigator : Banking Domain : Hyderabad : 5.5 LPA : Apply

Job Description

Hi, We are hiring for The Leading ITES Company for Payment Investigator Role. Overview A Payment Investigator is an experienced banking operations professional specializing in the research, investigation, and analysis of payment inquiries related to fund transfers, settlements, trade & securities, and custody. They diagnose and resolve payment errors, duplicates, and incorrect recipient/routing issues, using authenticated messages like SWIFT, Telex, and Fed Serv. 1090. This role requires strong communication, problem-solving, and organizational skills, a solid risk management mindset (AML/OFAC compliance), and the ability to manage high volumes and strict SLAs in a fast-paced, shift-based environment. Key Skills: Any Graduate Minimum 2 years of experience in banking operations or any of the following: payments/settlements/fund transfers, Trade & Securities, and Custody related to banking products. Knowledge of Message types SWIFT, FED WIRE, CHIPS, Telex, and IntelliTrace systems an advantage To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a)To Apply for above Job Role ( Hyderabad) Type : Job Code # 212 Job description: Minimum 2 years of experience in banking operations or any of the following: payments/settlements/fund transfers, Trade & Securities, and Custody related to banking products. The team member will be responsible for research, investigation, and analysis of routine payment inquiries received via different message types from Remitting Banks, Beneficiary banks & intermediary banks. Investigation types range from simple to moderately complex inquiries including repairing message types and transferring funds from one account to another. Payment inquiries should be received in an authenticated message i.e. SWIFT, Tested Telex, or Fed Serv. 1090. Investigations of the payment cases could include identification of types of payment errors, duplicate payments, incorrect recipient/beneficiary, incorrect intermediary bank, or incorrect SWIFT message type used, Sanction, etc...; Correction and creation of different SWIFT/CHIPS/Fedwire payment message types used by the sender; duplicate processing, erroneous or cancelled payments; will all Desired Qualifications: Knowledge of Message types SWIFT, FED WIRE, CHIPS, Telex, and IntelliTrace systems an advantage Good in both verbal and written communication skills Good investigation and problem-solving skills Organizational and detail-oriented skills Sound risk management mindset and a good understanding of compliance - AML/OFAC Ability to handle high volume and short SLA or turnaround time Ability to work in a changing and fast-paced work environment Ability to manage and prioritize work to meet deadlines despite frequent interruptions, able to multi-task Able to perform shift work (incl. Night Shifts) and report on IN public holidays if fall on Mondays to Fridays including Christmas and New Years Eve