Part-Time @Customer_Service_Executive

0 - 2 years

1 - 2 Lacs

Posted:1 month ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Hi Job Seekers!!

Greetings...

Mega Hiring Customer Service (Chat & Email) | Part-Time Roles

We are conducting a massive walk-in drive for Customer Service Chat & Email Support in the E-commerce process. If you are looking for a stable full-time job or a flexible part-time opportunity, this is the perfect chance to build your career with a fast-growing customer support team.

Job Overview

As a Chat & Email Support Executive, you will be responsible for handling customer queries, resolving issues, providing accurate information, and ensuring a smooth and positive experience for customers. This role requires strong communication skills, professionalism, and basic computer knowledge.

Roles Available

1. Part-Time Customer Service (Chat & Email)

Perfect for students, homemakers, or individuals seeking flexible work hours.

Key Responsibilities

  • Handle customer queries through chat and email in a professional and friendly manner
  • Assist customers with order status, delivery queries, returns, payments, and product information
  • Ensure timely responses and maintain quality standards
  • Identify customer needs and provide appropriate solutions
  • Document customer interactions accurately
  • Coordinate with internal teams for quick issue resolution
  • Follow company guidelines, processes, and compliance standards

Eligibility Criteria

  • Undergraduates & Graduates can apply for both roles
  • Freshers & Experienced candidates welcome
  • Strong communication skills (Excellent communication required for full-time)
  • Basic computer & typing skills
  • Knowledge of E-commerce preferred for full-time roles
  • Ability to work in a fast-paced environment
  • Customer-focused and responsible attitude

Salary Structure-

Part-Time:

  • CTC: 13,500
  • In-hand: 10,800

Shift Timings-

  • Shift 1: 9:00 AM – 2:00 PM
  • Shift 2: 6:00 PM – 11:00 PM
  • 6 days working

Transportation:

  • One-way cab facility available during odd hours

Interview Mode

WALK-IN INTERVIEW

Why Join Us?

  • Opportunity to work with a top e-commerce brand
  • Career growth in customer service industry
  • Flexible part-time options
  • Supportive team & healthy work environment.
  • Ideal for both freshers and experienced professionals

#CONNECT_#KAYNAT_895777825

Regards,

Kaynat Khan

HR_LEAD

SHININGSTARSITPL

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