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Outsource Manager

Outsource Manager

Jtsi Technologies India

7 - 10 years

6 - 10 Lacs

Kochi

Posted:1 day ago| Platform:

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Skills Required

vendor management project management operations management sap team management program management people management skills operations outsourcing delivery management procurement production planning data entry outsourcing management

Work Mode

Work from Office

Job Type

Full Time

Job Description

JTSi Technologies India is looking for Outsource Manager to join our dynamic team and embark on a rewarding career journey Collaborate with clients to understand their business requirements and process outsourcing needs. Participate in the design, implementation, and management of outsourced business processes in accordance with client expectations. Execute day-to-day operational tasks within the assigned functional area, adhering to established processes and service level agreements (SLAs). Perform data entry, data verification, document processing, and other operational tasks as required. Maintain accurate and up-to-date records of transactions, interactions, and processes. Identify areas for process improvement and suggest solutions to enhance efficiency and effectiveness. Communicate with clients, internal teams, and stakeholders to address inquiries, resolve issues, and provide status updates. Collaborate with team members to ensure seamless handoffs and transitions during shift changes. Adhere to data security and privacy guidelines to ensure the confidentiality and integrity of client information. Participate in training sessions to enhance knowledge of client processes, tools, and industry-specific requirements. Contribute to the development and maintenance of process documentation and training materials. Support team leads and managers in monitoring performance metrics and achieving team goals. Stay updated on industry trends, best practices, and emerging technologies related to business process outsourcing.

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Jtsi Technologies India

www.jtsitechnologies.com

Information Technology and Services

Gurgaon

200 Employees

6 Jobs

Key People

Amit Sharma

CEO
Rita Verma

CTO
Rajesh Kumar

COO

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Outsource Manager

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Skills Required

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