22 Outsourcing Management Jobs

The primary responsibilities of this role include developing production plans and schedules, monitoring and controlling production processes, achieving production targets, controlling production costs and quality, and identifying areas for improvement in production processes. Specific responsibilities entail procurement and management of raw materials, maintenance of production machinery and equipment, training and development of production staff, ensuring safety and hygiene in production processes, preparing production reports and analysis, troubleshooting technical problems in production processes, and adapting production processes to meet customer requirements. Management responsibilities involve leading and managing production teams, motivating teams to achieve production targets, collaborating with teams to improve production processes, making production-related decisions, and managing outsourcing and contractors in production processes. Technical responsibilities include studying and implementing new technologies in production processes, maintaining production machinery and equipment, utilizing automation and robotics in production processes, and analyzing and reporting production data. For more details, please contact +917840018127. Salary will be offered based on experience and knowledge. Immediate joining is required for this urgent hiring opportunity.,

client Specialist for Human Resource Outsourcing (HRO) Process. Designation: Client Specialist Location: Gurgaon Role & responsibilities Client support through calls Ensure timely and accurate service delivery at defined productivity levels Build client & domain knowledge to be able to deliver a resolution on the first conversation Ensure adherence to Client Service Level Agreements (SLAs) like Client Satisfaction, Service Level, Handle Time & Customer Effort Maintain Internal Service Attendance & Accountability policies Execute issue /query & Client level delivery quality on calls Adhere to Customer resolution and ensure proper documentation &follow-up ,Identify, share and support operational improvements Preferred candidate profile Graduates in B.Com, B.A, BCA, BBA, BHM, BSc & BSc IT, MBA(Correspondence mode) (Except Stats, Math's Hons & Eco Hons) B.Tech. with min 6 months of experience is required in BPO/KPO Regular MBA, M.Com, MA with min 6 months of experience is required in BPO/KPO (Except MCA and MSC) Undergraduates/ pursuing graduation are NOT eligible Work Experience- Freshers and Experienced Excellent communication skills- Written and Verbal Should be willing to work in night shifts Saturday/Sunday fixed off Proficient in computer usage and Basic knowledge of MSOffice/ Excel 1. Only Graduates are eligible 2. Both side transport facility, Work from Office only 3. Fixed SAT/SUN weekly off 4. Willing to work in night shift 5. Fresher and Experience candidates 6. Salary 3.0 3.5 Lacs per annum 7. Should have Good English Communication skills both verbal & written 8. Training will happen during the day shift HR Khushi: 9389460353 HR Afreen: 6206077869

Please register here: https://forms.gle/3vU6RhyeY368aBsK7

client Specialist for Human Resource Outsourcing (HRO) Process. Designation: Client Specialist Location: Gurgaon Role & responsibilities Client support through calls Ensure timely and accurate service delivery at defined productivity levels Build client & domain knowledge to be able to deliver a resolution on the first conversation Ensure adherence to Client Service Level Agreements (SLAs) like Client Satisfaction, Service Level, Handle Time & Customer Effort Maintain Internal Service Attendance & Accountability policies Execute issue /query & Client level delivery quality on calls Adhere to Customer resolution and ensure proper documentation &follow-up ,Identify, share and support operational improvements Preferred candidate profile Graduates in B.Com, B.A, BCA, BBA, BHM, BSc & BSc IT, MBA(Correspondence mode) (Except Stats, Math's Hons & Eco Hons) B.Tech. with min 6 months of experience is required in BPO/KPO Regular MBA, M.Com, MA with min 6 months of experience is required in BPO/KPO (Except MCA and MSC) Undergraduates/ pursuing graduation are NOT eligible Work Experience- Freshers and Experienced Excellent communication skills- Written and Verbal Should be willing to work in night shifts Saturday/Sunday fixed off Proficient in computer usage and Basic knowledge of MSOffice/ Excel 1. Only Graduates are eligible 2. Both side transport facility, Work from Office only 3. Fixed SAT/SUN weekly off 4. Willing to work in night shift 5. Fresher and Experience candidates 6. Salary 3.0 3.5 Lacs per annum 7. Should have Good English Communication skills both verbal & written 8. Training will happen during the day shift HR Khushi: 9389460353 HR Afreen: 6206077869 HR Anjali 78273 25721

client Specialist for Human Resource Outsourcing (HRO) Process. Designation: Client Specialist Location: Gurgaon Role & responsibilities Client support through calls Ensure timely and accurate service delivery at defined productivity levels Build client & domain knowledge to be able to deliver a resolution on the first conversation Ensure adherence to Client Service Level Agreements (SLAs) like Client Satisfaction, Service Level, Handle Time & Customer Effort Maintain Internal Service Attendance & Accountability policies Execute issue /query & Client level delivery quality on calls Adhere to Customer resolution and ensure proper documentation &follow-up ,Identify, share and support operational improvements Preferred candidate profile Graduates in B.Com, B.A, BCA, BBA, BHM, BSc & BSc IT, MBA(Correspondence mode) (Except Stats, Math's Hons & Eco Hons) B.Tech. with min 6 months of experience is required in BPO/KPO Regular MBA, M.Com, MA with min 6 months of experience is required in BPO/KPO (Except MCA and MSC) Undergraduates/ pursuing graduation are NOT eligible Work Experience- Freshers and Experienced Excellent communication skills- Written and Verbal Should be willing to work in night shifts Saturday/Sunday fixed off Proficient in computer usage and Basic knowledge of MSOffice/ Excel 1. Only Graduates are eligible 2. Both side transport facility, Work from Office only 3. Fixed SAT/SUN weekly off 4. Willing to work in night shift 5. Fresher and Experience candidates 6. Salary 3.0 3.5 Lacs per annum 7. Should have Good English Communication skills both verbal & written 8. Training will happen during the day shift HR Khushi: 9389460353 HR Afreen: 6206077869 HR Anjali 78273 25721

Rotary District 3234 Vocational Service MEGA JOB FAIR August 2, 2025 | 8:30 AM V. Ramakrishna Polytechnic College, Tiruvottiyur Job Seekers Registration: https://forms.gle/zGTV8LCHBGH8vmHG8

In this role, you will act as a leader bridging the business team with investors and leading accountability towards goals. Your responsibilities will include managing finance, budgeting & forecasting, compliances, financial analysis & planning, and ensuring smooth day-to-day operations. You will partner with business and sales leaders to develop strategies for pricing, business expansion, and contract value alignment. Additionally, you will assist in setting company targets, monitoring progress, and taking corrective actions as necessary. In terms of accounting and financial analysis, you will be responsible for preparing monthly & annual financials, MIS, and Board Reports. It will also be your duty to ensure that the company's books of accounts are accurate and up to date at all times. You will oversee funds management and compliances by coordinating with consultants to ensure labor and commercial compliance. Forecasting cash flow positions, managing revenue assurance, accounts receivable, collections, audits, and due diligence will also fall under your purview. Managing day-to-day operations of the Finance department will be a crucial part of your role. This includes monitoring & analyzing accounting data, preparing financial statements and MIS in a timely manner, reviewing ledgers, coordinating with the team for book closure activities, budgeting, consumption planning, variance analysis, and reporting variances to management. The requirements for this role include a Bachelor's degree and CA qualification, with an MBA or advanced degree being a plus. You should have 4-6 years of experience in business finance teams, preferably in B technology or services, AI or SaaS, and prior experience in early-stage startups would be advantageous. Strong analytical skills, the ability to interpret data, identify trends, and make data-driven decisions are essential. Being a hands-on individual contributor with strong partnership and negotiation skills proven in previous roles is also important.,

|| Immediate Joiners Preferred || Job Title: HR Benefit Analyst Location: Gurugram Work Mode: Work From Office Job Overview: We are hiring dynamic and motivated Client Specialists to support our international HR Benefit Analyst process. The role involves client interaction via voice support, strong communication, and delivering high-quality service. Eligibility Criteria: Qualification: Graduate (Final-year students or result-awaited candidates may also apply) Salary Structure (Based on Experience): Fresher 0-6M : Rs. 21,000 6-12 Months: Rs. 22,000 12-18 Months: Rs. 23,000 18-29 Months: Rs. 24,000 Stipend During Training: Freshers: Rs. 15,000 Experienced: Rs. 18,000 - Rs. 20,000 Training Details: Duration: 25 Days Mode: Work form Home Timing: 9:00 AM - 6:00 PM Perks & Benefits: - Work in an international process - 5-day working week (Saturday & Sunday off) - Both-side company cab provided Bonus & CTC Growth Plan (Effective from 1st July '25 Onboarding): Experience. CTC Offered 7th Month Bonus (10%) 13th Month CTC (10% Hike) 0-6 Months Rs. 3,08,000 Rs. 30,800 Rs. 3,38,800 7-12 Months Rs. 3,27,000 Rs. 32,700 Rs. 3,59,700 13-18 Months Rs. 3,38,000 Rs. 33,800 Rs. 3,71,800 18M & Above Rs. 3,50,000 Rs. 35,000 Rs. 3,85,000 Clause: If a candidate leaves the organization before completing 18 months, the 10% bonus will be recovered during Full & Final (FnF) settlement. Ready to Kickstart Your Career? Apply Now! HR Khushi: 9389460353 HR Afreen: 6206077869 HR Tulika: 7819840937 HR Anjali 78273 25721

|| Immediate Joiners Preferred || Job Title: Human Resource Outsourcing Location: Gurugram Work Mode: Work From Office Job Overview: We are hiring dynamic and motivated Client Specialists to support our international Human Resource Outsourcing . The role involves client interaction via voice support, strong communication, and delivering high-quality service. Eligibility Criteria: Qualification: Graduate (Final-year students or result-awaited candidates may also apply) Salary Structure (Based on Experience): Fresher 0-6M : Rs. 21,000 6-12 Months: Rs. 22,000 12-18 Months: Rs. 23,000 18-29 Months: Rs. 24,000 Stipend During Training: Freshers: Rs. 16,000 Experienced: Rs. 18,000 - Rs. 20,000 Training Details: Duration: 25 Days Mode: Work form Home Timing: 9:00 AM - 6:00 PM Perks & Benefits: - Work in an international process - 5-day working week (Saturday & Sunday off) - Both-side company cab provided Bonus & CTC Growth Plan (Effective from 1st July '25 Onboarding): Experience. CTC Offered 7th Month Bonus (10%) 13th Month CTC (10% Hike) 0-6 Months Rs. 3,08,000 Rs. 30,800 Rs. 3,38,800 7-12 Months Rs. 3,27,000 Rs. 32,700 Rs. 3,59,700 13-18 Months Rs. 3,38,000 Rs. 33,800 Rs. 3,71,800 18M & Above Rs. 3,50,000 Rs. 35,000 Rs. 3,85,000 Clause: If a candidate leaves the organization before completing 18 months, the 10% bonus will be recovered during Full & Final (FnF) settlement. Ready to Kickstart Your Career? Apply Now! HR Khushi: 9389460353 HR Afreen: 6206077869 HR Tulika: 7819840937

Plan and manage material requirements, BOM, cutting plans Outsourcing coordination to ensure timely material availability and documentation as per ISO standards Should prepare of MIS reports for Management review Required Candidate profile BE/B.Tech (Mech) with 5+ yrs or DME with 10 yrs in equipment fabrication. Strong in drawings, planning, material specs, and coordination with internal/external teams. Must have experience in CAD

Responsibilities: * Manage outsourced projects from start to finish * Ensure quality control through regular monitoring * Identify potential vendors and negotiate contracts Annual bonus

|| Immediate Joiners Preferred || Job Title: HR Benefit Analyst Location: Gurugram Work Mode: Work From Office Job Overview: We are hiring dynamic and motivated Client Specialists to support our international HR Benefit Analyst process. The role involves client interaction via voice support, strong communication, and delivering high-quality service. Eligibility Criteria: Qualification: Graduate (Final-year students or result-awaited candidates may also apply) Salary Structure (Based on Experience): Fresher 0-6M : Rs. 21,000 6-12 Months: Rs. 22,000 12-18 Months: Rs. 23,000 18-29 Months: Rs. 24,000 Stipend During Training: Freshers: Rs. 15,000 Experienced: Rs. 18,000 - Rs. 20,000 Training Details: Duration: 25 Days Mode: Work form Home Timing: 9:00 AM - 6:00 PM Perks & Benefits: - Work in an international process - 5-day working week (Saturday & Sunday off) - Both-side company cab provided Bonus & CTC Growth Plan (Effective from 1st July '25 Onboarding): Experience. CTC Offered 7th Month Bonus (10%) 13th Month CTC (10% Hike) 0-6 Months Rs. 3,08,000 Rs. 30,800 Rs. 3,38,800 7-12 Months Rs. 3,27,000 Rs. 32,700 Rs. 3,59,700 13-18 Months Rs. 3,38,000 Rs. 33,800 Rs. 3,71,800 18M & Above Rs. 3,50,000 Rs. 35,000 Rs. 3,85,000 Clause: If a candidate leaves the organization before completing 18 months, the 10% bonus will be recovered during Full & Final (FnF) settlement. Ready to Kickstart Your Career? Apply Now! HR Khushi: 9389460353 HR Afreen: 6206077869 HR Tulika: 7819840937 HR Anjali 78273 25721

Responsibilities: Manage incidents and request tickets globally for print-related cases. Support service requests for print movements, updates, or remediations (e.g., as part of Real Estate projects). Oversee physical printer maintenance activities. Manage vendor payments for services under the print environment. Support audit and risk reviews, outsourcing management, and service engagement reviews. Handle asset management for printer inventory and lifecycle upkeep. Partner with stakeholders to develop dashboards for print usage metrics. Conduct service management reviews across platforms to track usage and enable print reduction strategies. Oversee external outsourced printing activities (e.g., vendors like Paragon).

Job Title: Client Specialist Human Resource Outsourcing (HRO) Process Location: Gurugram Work Mode: Hybrid (Training + Work From Office) Job Overview: We are hiring dynamic and motivated Client Specialists to support our international HRO (Human Resource Outsourcing) process. The role involves client interaction via voice support, strong communication, and delivering high-quality service. Eligibility Criteria: Qualification: Graduate (Final-year students or result-awaited candidates may also apply) Salary Structure (Based on Experience): Experience Level In-Hand Salary Fresher 21,000 6-12 Months22,000 12-18 Months23,000 1829 Months24,000 Stipend During Training: Freshers: 15,000 Experienced: 18,000 20,000 Training Details: Duration: 25 Days Mode: Hybrid (Online + Offline) Timing: 9:00 AM 6:00 PM Perks & Benefits: Work in an international process 5-day working week (Saturday & Sunday off) Both-side company cab provided Transparent and structured career growth Ready to Kickstart Your Career? Apply Now! Interested candidates are kindly requested to share their updated CV or connect with our HR team directly: HR Khushi: 9389460353 HR Afreen: 6206077869 HR Tulika: 7819840937

1.Job Objective :- Engineer/Sr. Engineer Outsourcing 2.Key Role & Responsibilities :- 1 Expert knowledge in machining outsourcing with Drawing reading, tool selection, programme knowledge, quality management. 2 Should have Process knowledge of other outsourcing process e.g., Casting, plating, fettling, anodizing, impregnation etc. 3 Must have Knowledge for QMS, APQP, PPAP etc. 4 New product/business development for outsourcing projects. 5 Explore & develop new suppliers for outsourcing including supplier evaluation, risk assessment, supplier capacity & capability. 6 Execute continuous improvement projects with supplier for improving cost, quality, delivery, overall KPI of suppliers. 7 Details Cost working with zero base costing, cost negotiation & finalization. 8 PO making & sending to Supplier. 9 Monthly requirements scheduling & communicating to supplier. 10 Complete monthly plans by achieving 100% delivery & '0' quality issues. 11 Complete vendor rating with help of SQA. 12 Supply chain management with Supplier Capacity planning & developing additional capacity for future requirements. 13 Establishing vendor development activity at supplier end. 14 Making necessary NDA & Contracts. 15 Coordination with CFT. 16 Should handle Monthly reconciliation with Supplier & stores. 17 Should have Knowledge about TPM implementation at supplier end. 3.Qualification & Experience Required :- DME/BE -Production /operation /Mechanical engineering 4-8 years exp.in Purchase/ Outsourcing with expert knowledge in machining outsourcing & critical project management. 4.Personal Characteristic :- Dynamic, self-driven, good team player, good communication & interpersonal skills Good in Excel (Advance Excel preferred), Word & Power point should be able to manage critical projects, new development with high pressure management. Location: At Manufacturing plants and Office Facilities situated in Chakan, Pune. Company website www.sigmaelectric.com

JTSi Technologies India is looking for Outsource Manager to join our dynamic team and embark on a rewarding career journey Collaborate with clients to understand their business requirements and process outsourcing needs. Participate in the design, implementation, and management of outsourced business processes in accordance with client expectations. Execute day-to-day operational tasks within the assigned functional area, adhering to established processes and service level agreements (SLAs). Perform data entry, data verification, document processing, and other operational tasks as required. Maintain accurate and up-to-date records of transactions, interactions, and processes. Identify areas for process improvement and suggest solutions to enhance efficiency and effectiveness. Communicate with clients, internal teams, and stakeholders to address inquiries, resolve issues, and provide status updates. Collaborate with team members to ensure seamless handoffs and transitions during shift changes. Adhere to data security and privacy guidelines to ensure the confidentiality and integrity of client information. Participate in training sessions to enhance knowledge of client processes, tools, and industry-specific requirements. Contribute to the development and maintenance of process documentation and training materials. Support team leads and managers in monitoring performance metrics and achieving team goals. Stay updated on industry trends, best practices, and emerging technologies related to business process outsourcing.

Operations Experts help deliver efficiencies and insights within our Americas Central Operations Services team. We generate impactful benefits through offshore management, and process improvements, with a strong emphasis on performance management through data, reporting, and analytics. About the Role: This team works with all of Corporate Solutions US and Canada Operations on an ongoing journey to transform our landscape, our assessment of operations and drive decision-making. On that journey this role may Oversee and manage relationships between regional teams worldwide to deliver service to Operations units across all lines of business, claims and regulatory operations liaising heavily with leadership. Require high-level understanding of process analysis and mapping (desired), as well as project management Deliver reporting, analysis, insights & recommendations on regional operations based on transactional data. Identify and leverage solutions that drive operational improvement, such as RPA and Lean Six-Sigma. Find opportunities and lead all aspects of resulting projects. About the Team: We are a highly skilled team continuously seeking opportunities to identify, enable and deliver transformation. The Americas Central Operations team is interdisciplinary and multi-cultural with open, curious, quick-minded and creative fast-learners. We pride ourselves on great communication skills and the ability to generate and present ideas in a clear and thoughtful manner. And we thrive on collaboration, meeting the challenges and delivering impactful outcomes! About You: Bachelors degree (4 years) in Financial Analysis, Insurance, or equivalent minimum of five (5) years work experience Basic knowledge and understanding of commercial (property / casualty) insurance principles and practices. Manage time and changing priorities while delivering key outcomes in a fast-paced environment Thrives in a multi-cultural, international team appreciating differing insights and work styles Proven experience in cross-functional stakeholder management (outsourcing management is a plus) About Swiss Re Corporate Solutions Swiss Re is one of the world s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer. We anticipate and manage risks, from natural catastrophes and climate change to cybercrime. Swiss Re Corporate Solutions is the commercial insurance arm of the Swiss Re Group. We offer innovative insurance solutions to large and midsized multinational corporations from our approximately 50 locations worldwide. We help clients mitigate their risk exposure, whilst our industry-leading claims service provides them with additional peace of mind. Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. Swiss Re Corporate Solutions embraces a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability. If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience. Swiss Re is an equal opportunity employer. It is our practice to recruit, hire and promote without regard to race, religion, color, national origin, sex, disability, age, pregnancy, sexual orientations, marital status, military status, or any other characteristic protected by law. Decisions on employment are solely based on an individuals qualifications for the position being filled. During the recruitment process, reasonable accommodations for disabilities are available upon request. If contacted for an interview, please inform the Recruiter/HR Professional of the accommodation needed. Keywords: Reference Code: 134295

Outsourced services, ensuring quality, cost-effectiveness, compliance with contracts & regulations, with internal teams & external vendors for outsourcing process. identifying vendors negotiating contracts & managing relationships with vendors.

We are seeking a talented and experienced Beauty Advisor. The ideal candidate has to have excellent communication skills, is presentable, and possesses a basic understanding of skincare and fragrance. Key Responsibilities Showcasing products to potential customers to highlight features and benefits. Interacting with customers to answer questions, provide information, and encourage purchases. Organizing and executing promotional events and campaigns to increase brand awareness. Gathering feedback from customers to provide insights to the marketing team Monitoring sales performance and reporting results to management. Developing relationships with customers and retailers to foster brand loyalty. Qualifications Higher Secondary or Above Minimum of at least 6 months or more experience in Perfume & Cosmetics. Experience on the retail selling floor, preferably in Travel Retail. Presentable & well-groomed Excellent communication and collaboration skills. What We Offer Competitive salary and benefits package. Opportunity to work with a creative and passionate team. Professional development and growth opportunities. Annual appraisals of the staff. How to Apply Interested candidates are invited to submit their resume, portfolio, and a cover letter detailing their relevant experience to namaste@frankojulia.com Frankojulia is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Role & responsibilities: Solution Design : Develop and design tech-infused solutions that align with business objectives and client requirements. Integration : Ensure seamless integration of CRM systems with other business applications and processes. Process Optimization : Analyze and optimize business processes to improve efficiency and customer satisfaction. Stakeholder Collaboration : Work closely with stakeholders to understand their needs and provide technical guidance. Compliance : Maintain awareness of compliance with policies and procedures related to CRM systems. Technical Leadership : Provide technical leadership and mentorship to the development team. Documentation : Create and maintain detailed documentation of CRM architecture, processes, and configurations. Preferred candidate profile: Contact Centre Management Customer Experience (CX) Management Outsourcing Tech-infused Digital Capabilities. CRM (Strategy, Implementation & Delivery) Business Development & Sales Operational Management (BPO / Contact Centres) Client, Project & Account Management (Client B2B) Outsourced Service Environments (BPO & Contact Centres) Omni Channel Contact Centres, Digital Marketing, social media CRM, Back Office, Transactional & Telephony based Technologies Multi-Stakeholder Management Service Delivery Management (Software, SaaS) preferred Commercial Management Offshore Contact Centre / BPO Delivery models Contract & Project Management Third Party Vendor Management Ideally experienced in working across all industry verticals including public sector.

Manage relationships with outsourced debt collection agencies, Onboard and evaluate new agencies for suitability and performance.Responsibilities: Job Description: Agency Manager Debt Collection (Outsourcing Management) Experience: Minimum 5 years in Debt Collection, with at least 2 years of experience managing outsourced agencies Education: Graduate in any discipline + DRA Certificate compulsory Key Responsibilities: 1. Outsourcing Management: Manage relationships with outsourced debt collection agencies Onboard and evaluate new agencies for suitability and performance. Ensure outsourced agencies adhere to company policies, compliance guidelines, and SLAs. 2. Performance Monitoring: Track the performance of agencies in different DPD buckets Conduct regular performance reviews and implement corrective actions when needed Analyze recovery metrics and ensure agencies meet assigned recovery targets. 3.Compliance and Quality Control: ""Monitor agencies for adherence to regulatory requirements and company compliance standards."" Conduct periodic audits and checks to maintain quality in the debt collection process. Ensure customer interactions are professional, ethical, and compliant with industry norms. 4. Collaboration and Coordination: ""Act as a liaison between outsourced agencies and in-house teams, including Legal, Compliance, and Field Operations."" Address escalated cases or customer grievances related to agency interactions. Provide agencies with necessary data, tools, and resources for effective recovery. 5. Strategy and Process Improvement: Develop and implement strategies to optimize recovery through outsourced partners. Identify process bottlenecks and recommend improvements to enhance efficiency. Drive innovation by introducing tools, technologies, or practices to improve agency performance. 6. Reporting and Analysis: ""Prepare and present periodic reports on agency performance, recovery trends, and challenges."" Analyze data to derive insights and refine strategies for better results. Maintain detailed records of agency activities and customer recovery efforts. Key Skills and Requirements: ""Experience: Minimum 5 years in debt collection, with at least 2 years managing outsourced agencies."" Education: Graduate in any discipline Technical Skills: Proficiency in Excel for data analysis and reporting Experience with CRM systems and dialer tools. Work Ethic: Highly organized, target-driven, and focused on continuous improvement Job Perks: Competitive salary and performance-based incentives. Opportunity to work in a dynamic fintech environment. Exposure to advanced analytics tools and debt collection strategies. Professional development opportunities and cross-functional collaboration. Note: Please mention ""Business Analyst Debt Collection Process"" in the subject line of your email.

Pro-active communication approach with local AZT / AZS entity colleagues, especially building strong relationships with other key / safeguarding functions Actively supports the implementation of the Risk Policy Framework (Risk Policy, Risk Strategy, NFRM policy) and Control Assurance Report. Support running Risk Reporting in time and quality, report of any material risk management related information to relevant stakeholders Support timely execution of the risk management lifecycles (NFRM, ERM, SoG) and drive for full compliance with AZ Technology Risk Framework (Risk Policy, Risk Strategy, NFRM Policy). Support implementation and coordinate Top & Emerging Risk assessments process. Support maintenance of an oversight on IT RM - ARA coverage (having strong interaction with Local ISO). Coordinate activities with other safeguarding functions, in particular Data Privacy, Information Security, TPRM, Protection & Resilience, Compliance, Legal. Have a coordinated view on risks. Coordinate risk assessments supporting the business in control implementation, documentation and performance, development of mitigation plans and its follow up. Perform project risk assessments reviews and decisions in the relevant tool, in an accurate and timely manner. Keep up to date RM tools (ServiceNow and ORGS), ensure consistency between what is reported in the systems and reality. Keep up to date the Regions MS Teams Repository. Support the timely delivery and high quality of the Control Assurance Report and other related audit reports by emphasizing on the comprehensive coverage, quality and effectiveness of the internal control system. Support awareness sessions in the location, and with the OE to explain the CAR results. Support the NFRM Testing Plan with the execution of 2nd LoD testing activities, and coordination of updated testing dates (working with Internal Audit, external audit plans, and compliance, as necessary). Qualification, Experience, Technical and Functional Skills Degree holder Relevant Certifications like C-Risk, ISO 31000 Certified Risk Management, COBIT Multi-year professional experience in different areas of IT risk management or other safeguarding functions. Experience in IT Risk management,. ISO, IT Security etc Good understanding of the risk categories: operational risk, IT risk, project risk, third party risk, business risk. Good knowledge of supplier relationships and outsourcing management Basic knowledge of local regulatory environment and standards like: COBIT 2019, COSO, and ISAE/SOC Strong communication and conflict management skills Advanced skills in MS Office, knowledge of ORGS, SNOW is a plus Fluent in English (oral and written) Ability to work in an international team in a global set-up