Outlet Manager

We’re Hiring: Outlet Manager – Delhi

About Us

Akhil and Shriya — a filmmaker and a psychologist — shared a deep love for dosas.

honour, respect, and care

The Role

hands-on and detail-oriented Outlet Manager

You’ll oversee day-to-day operations, uphold Benne’s high standards of quality and guest experience, and guide your team to deliver service that’s warm, efficient, and consistent.

This is a role for someone who’s organized, proactive, and passionate about hospitality — someone who takes ownership of their outlet like it’s their own kitchen.

What You’ll Do

• Oversee 

  daily café operations

  , ensuring smooth service and adherence to brand standards
• Prepare and manage 

  weekly rosters

  , ensuring optimal staffing and shift coverage
• Supervise FOH and BOH teams, ensuring high levels of coordination and communication
• Conduct 

  daily briefings

  , ensure team readiness, and monitor performance throughout the day
• Lead 

  training and development

   sessions to improve service, speed, and product knowledge
• Maintain 

  inventory and stock control

  , ensuring timely ordering and minimal wastage
• Monitor hygiene, cleanliness, and food safety standards in line with FSSAI and company policy
• Handle guest feedback with empathy, turning every experience into a memorable one
• Track outlet performance — from sales and wastage to feedback and attendance — and report regularly to the operations team
• Support and participate in new initiatives, events, or brand activations at the outlet

What We’re Looking For

• 3–5 years of experience in café, restaurant, or QSR outlet management
• Strong leadership, communication, and team-building skills
• Experience managing rosters, training, and shift planning
• Excellent organizational and problem-solving abilities
• A calm, people-first approach, and genuine love for hospitality 💛

Compensation

Negotiable, based on experience.

To Apply: Email your resume to hr@shimowfoods.com

At Benne, we serve food we love — with care, honesty, and heart.

If that sounds like you, we’d love to meet.