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OTM Sr Process expert

OTM Sr Process expert

APM Terminals

2 - 4 years

5 - 9 Lacs

chennai

Posted:5 days ago| Platform:

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Skills Required

training project analysis process mapping export import documentation process expert otm data quality customer experience oracle individual contributor

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Description Jl2 Process Expert
1)Should have OTMS execution experience in processing tasks (2-4 years) 2)Should be work as an individual contributor and deliver on KPI s and daily tasks 3)Should be able to troubleshoot issues with the identification of process issues. Solution oriented 4)Horizontal stitching of the E2E process, able to understand process maps and create IOP/SOP. Should know how to file manage. 5)Project analysis, and Data input from colleagues for Successful parallel run, testing, and deployment of Oracle TMS in the GSC 6)Ensuring data quality input for Customer, Vendor master data & Standard material codes 7)Testing E2E files, Process Flows, Data flows, and reporting capabilities, and Control effectiveness 8)Troubleshoot, investigate & escalate testing & process challenges to the correct desks 9)Share feedback to strengthen User & system experience, process experience, and customer experience outcomes 10)Align & Seek guidelines for KPI s and process flow directions from the Project team and GPL s.

Has accountability for preparation of export/import documentation andsubmission of the same timely and accurately to stakeholders.Adheres to IOPs and deviations to be checked prior with stakeholders.Focuses on data quality to ensure SLAs are met.Up-to- understanding/training of Process and IOPs to createdocumentation. perform root cause analyses in the event of escalations. train new hires on the process(es).

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, ital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing .

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OTM Sr Process expert