Job
Description
About The Role
Skill required: Order to Cash - Billing Processing
Designation: Order to Cash Operations New Associate
Qualifications:Bachelor’s degree with Finance specialization
Years of Experience:0 to 1 years
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? JOB TITLEAnalyst (SME), Associate & New Associate Group:Industry Specific BPOLEVELCL13Business Unit/DealF & A/ Order to Cash - BillingWork Location:Jaipur/Work from OfficeObjectives of Role To be responsible for the knowledge transfer in the areas of Systems, applications and activities that follow Billing process. Responsible for documentation and changes thereof. Ensure that the necessary guidelines are complied with and necessary documents are maintained as applicable for all day-to-day processes. Play a key role in the team, being the link between the team and TL and ensure that adequate process knowledge is developed and be the first point of contact for all members. Act as a back for the TL.
What are we looking for?
For CL13:0- 1 years of experience in Billing processBachelor’s / Master’s degree in Commerce, Finance, Accounting.Strong understanding of accounts receivables processes and proceduresFlexible to work in shiftsKnowledge of SAP, COGNOS, WEXLOG is an added advantage Excellent communication skills, verbal and writtenExcellent attention to detail, numerical accuracy, excellent communication, organizational, and time management skillsStrong interpersonal and problem-solving abilities.Customer-oriented mindset with empathy and patience.Proficiency in MS Office (Excel, Outlook, Word) and CRM platforms.Ability to manage multiple tasks and deadlines efficientlyAnalytical thinking and attention to detail.Ability to handle sensitive financial information with integrity and strong problem-solving skillsArchiving, Records Retention and Audit SupportManage records retention in accordance with policies and practicesProvides internal and external audit support as requestedTraining, teaming and collaborationRegularly identify the training needs of the team members, work with the TL and ensure that the required training is provided in a timely manner.Additionally, ensure that the changes in the process are documented and all members are provided training on such changesWork closely with all members and TL to ensure that all compliances are met. Develop and follow the tracking mechanism to ensure compliancesAct as a back up to the TLSerial NoFunctional CompetencyRequired Prof. Level (as per JD)1QualificationCommerce Graduate2Accounting knowledgeLevel 43MS OfficeLevel 4 Serial NoProfessional CompetencyRequired Prof. Level1Analytical ThinkingLevel 42Communication & Presentation SkillsLevel 43Decision Making SkillsLevel 44Focus on Goals / Result OrientationLevel 5Proficiency LevelDefinitionLevel 1Exhibits basic competency indicators occasionally.Level 2Exhibits basic competency indicators consistently and effectively.Level 3Exhibits competency indicators of medium complexity occasionally.Level 4Exhibits competency indicators of medium complexity consistently and effectively.Level 5Exhibits advanced competency indicators occasionally.Level 6Exhibits advanced competency indicators consistently and effectively.
Roles and Responsibilities: BillingPerform invoicing related to Sales and/or other productsPrimary responsibility is to raise Core Invoicing and Non-core InvoicingOther key responsibilities:Cancel-Rebill for Invoice Rejections, manual invoices for overage orders, EDI Errors and Rejected invoicesValidate Billing request, has been met per the terms and conditions of the contract and policyRequired to analyze and solve lower-complexity problems.Send Billing PDFs for printing and to all distribution channels Upload Billing PDFs on Customers Portal/ApplicationsEscalate complex issues to the appropriate team and follow up until resolution.Maintain service level agreements (SLAs) and key performance indicators (KPIs) such as response time and customer satisfaction.Identify recurring issues and provide inputs for process improvement.Ensure adherence to company policies, data privacy, and compliance standards.Contribute to team meetings and training sessions for knowledge sharing
Qualification Bachelor’s degree with Finance specialization
