Order Specialist

Maven Workforce Inc.

2 years

0 Lacs

bengaluru karnataka india

Posted:1 week ago| Platform:

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Skills Required

management processing consistency billing monitoring maintenance tracking compliance finance service software excel crm salesforce communication

Work Mode

On-site

Job Type

Full Time

Job Description

Responsibilities:

Hands-on experience in Order Management from the O2C process.

Order Processing & Management:
Accurately process customer orders from entry to fulfilment, adhering strictly to established processes to ensure consistency and accuracy.
Oversee the billing process, including the generation of invoices through Tally and the monitoring of payment collections to ensure timely cash flow.
License & AMC Management:
Handle issuance of new licenses, renewals, and AMC (Annual Maintenance Contract) tracking, ensuring timely reminders and compliance with process standards.
Quotation Management:
Prepare and send accurate quotations to clients on time, following established workflows.
Collaborate with sales, finance, and customer service teams to ensure that all project- related tasks are efficiently coordinated.

Requirements

2+ years of experience in operations or similar roles, preferably in the IT or software product industry.
Strong attention to detail and problem-solving skills.
Proficiency in MS Office, especially Excel, and experience with CRM or billing tools like Tally Salesforce or Odoo.
Excellent communication and interpersonal skills to work across teams.

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