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Mastermind Network
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Order Management -US Based MNC-Hyderabad-Night shifts

Order Management -US Based MNC-Hyderabad-Night shifts

Mastermind Network

2 - 7 years

|

5 - 12 Lacs

Posted:2 weeks ago| Platform:

Apply

Skills Required

order management order taking purchase order order fulfillment order processing sales order

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

Follow-up on pending items with Logistics / Supply chain team for order delivery status
• Track end to end status of order and share real time updates with the customer

Own SLA/KPI and ensure daily TAT and Accuracy targets are met
Coordinating with shipping facilities to get the product shipped to the customer.
Coordinating with carrier team to obtain periodic status of the load (pickup / in transit / delivery)
Order track and trace when shipped out of the shipping facility, and share real time updates with the customer
Communicating with the warehouse and forwarders and efficiently managing the delivery process to ensure return of goods to the final recipient.

Preferred candidate profile

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