Job
Description
JOB DESCRIPTION JOB TITLE: Order Entry & Pricing Specialist REPORTING RELATIONSHIP: Reporting To: Accounts Receivables & Pricing Manager DEPARTMENT: Finance & Administration LOCATION: — DATE REVISED: December 10, 2022 POSITION NUMBER: — POSITION SUMMARY Describe the major purpose of the position Reporting to the Billing & Accounts Receivable Manager, as an Order Entry & Pricing Specialist, you will be responsible for performing order entry and pricing processes to enter, price, and validate data from customer orders. You will also be responsible for entering and modifying underlying pricing contracts for various types of services. This function serves the purpose of ensuring accurate work order information is entered into our system and Seaport’s customers are billed correctly and on time. CANDIDATE ATTRIBUTES List the key qualities needed for role success Polished and professional with a can-do attitude. An effective problem solver with the ability to work independently in a fast-paced environment. Enthusiastic individual, confident self-starter and leader who will be comfortable operating in a role in a changing environment. Relentless and persistent, with a strong sense of urgency. Has strong attention to detail, being able to analyze multiple data characteristics at the same time. Strong analysis & technology skills. KEY RESPONSIBILITIES List major or essential responsibilities of the position Pricing – 20% Create & update weekly, monthly, and annual fuel / trucking base rate and accessorial contracts. Monitor pricing controls after updates to ensure they function as required. Diligently relay key billing discrepancies with sales representatives to resolve. Determine and set fuel rates for drivers & customers on a weekly & monthly schedule. Communicate with the Director of Finance & the Billing & Accounts Receivable Manager regularly to keep them informed of relevant issues/information. Communicate in a professional manner and maintain positive relationships with company stakeholders. KPIs: Number of credit memos related to order entry issues (< 5 / week) Order Entry – 80% Receive customer order information through different mediums (system-generated work orders, informal written communication, verbal communication). Enter data into customer orders by drawing specific information from customer communication. Stay in communication with several operations. Compare pricing from our system to our customer’s communicated rates (if available) and ask for corrections where necessary. Communicate with the Director of Finance & the Billing & Accounts Receivable Manager regularly to keep them informed of relevant order entry issues/information. Communicate in a professional manner and maintain positive relationships with company stakeholders. KPIs: Number of orders created per week (> 350) JOB FACTORSEDUCATION & EXPERIENCE Indicate the minimum level of formal education, training, and directly related experience required to perform the job at a fully proficient level. Minimum Education: ✔ Post Secondary Degree Field of Study: Business, Admin or Finance / Operations / Supply Chain Professional Designation: ✘ Other Certifications and Licenses: ✘ Years of Experience: 2+ years Describe previous experience required for this role: Experience in a trucking operations role in a complex, cross-functional environment. Experience in an analytical role. SKILLS & KNOWLEDGE1. Current Skills (Required) Strong MS Office skills (Excel at minimum, intermediate) Strong attention to detail & focus Proficient written and oral English communication ability Developed problem-solving skills Ability to manage multiple priorities 2. Future Skills (*Optional) Advanced problem solving Leadership MANAGEMENT SCOPE1. People Accountability ✔ Individual Contributor ✘ Team Lead ✘ Supervises staff ✘ Manages staff ✘ Manages staff through managers & supervisors 2. Budget/Financial Accountability ✔ Has little or no direct budget or financial accountability ✘ Provides input into the development of budgets ✘ Accountable for day-to-day budget management ✘ Accountable for managing, administering, and controlling the assets, expenditures, and/or other affairs of the organization COMMUNICATION Identify the key types of interactions associated with the job Key ContactsInternal/ExternalPurpose of CommunicationCustomersExternalRelay invoices, communicate important account information, receive feedbackDriversInternalObtain information necessary for billing, invoicing, or collectionsSeaport Group StaffInternalCommunicate important information about collections, pricing, and invoicingSENSORY & PHYSICAL EFFORT1. Sensory Effort ✘ Low ✔ Moderate (ongoing extended periods of detail work, however can choose when to stop) ✘ High 2. Physical Effort ✔ Low ✘ Moderate ✘ High WORKING CONDITIONS1. Environment ✔ Office 2. Travel ✔ No travel required Environmental Conditions: Little or no exposure to hazardous or unpleasant work conditions. KEY COMPETENCIES The knowledge, skills, abilities, personal characteristics and other “worker-based” factors that help differentiate superior performance from average performance under specified circumstances. Intellectual Judgement/Decision Making Analytical Skills Creativity/Innovation Personal Self-awareness Resourcefulness/Initiative Excellence Interpersonal Team Player Communication (oral and written) Persuasion/Influence Conflict Management Leadership Change Leadership Performance Management Job Type: Full-time Pay: ₹281,181.28 - ₹1,082,565.74 per year Benefits: Life insurance Paid time off Schedule: Monday to Friday Work Location: In person
