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Oracle Inventory: Service Engineer

Oracle Inventory: Service Engineer

Tech Stalwart Solution

2 - 7 years

3 - 6 Lacs

Kolkata Mumbai New Delhi Hyderabad Pune Chennai Bengaluru

Posted:2 weeks ago| Platform:

Apply

Skills Required

Ticketing Oracle inventory Customer service orientation Accounting Service desk Inventory management Incident management Support services Technical support Analytics

Work Mode

Work from Office

Job Type

Full Time

Job Description

Oracle Inventory: Service Engineer We are seeking a skilled professional to manage our Supporting Oracle Inventory, Receiving, Receipt Accounting, Inventory Visibility in Oracle.

Key Responsibilities:

Provide L1 support for organization and Location Configuration

Mange Oracle Receiving and recipient

Accounting issues

Deliver Month-end/Quarter-End support services

Triage and prioritize incoming oracle inventory management tickets

Perform initial assessment of reported system issues

Route complex problems to appropriate support team and on-calls

Troubleshoot and resolve Oracle inventory issues or route to appropriate teams

Document solutions and knowledge base articles

Monitor tickets queues and ensure SLA compliance

Support critical period-end processing activities

Ensure inventory visibility and accuracy within Oracle systems

Implement best practices for inventory management within Oracle

Requirements:

5+ experience of Oracle inventory management modules

Understanding of receiving and recipient accounting processes

Experience with organization and location configuration in Oracle

Familiarity with month-end and quarter-end procedure

Strong problem analysis and prioritization skills

Experience with ticketing system and incident management

Excellent communication and documentation skills

Ability to work effectively under pressure during critical business periods Qualifications:

Experience with Oracle ERP systems

Background in technical support or service desk environments

Understanding of inventory management concepts

Customer service orientation

Strong analytics and troubleshooting skills.

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Oracle Inventory: Service Engineer