357 Oracle Hcm Jobs - Page 14

About The Role We are seeking a skilled Oracle HCM Technical Consultant to join our dynamic team. This remote role is ideal for someone with hands-on experience in Oracle Fusion Cloud HCM implementations, upgrades, and reporting development. The ideal candidate will be well-versed in Core HR, Compensation, and other key HCM modules, and possess both functional and technical expertise to deliver impactful solutions. Key Responsibilities Lead or support Oracle Fusion Cloud ERP HCM implementations and/or upgrades. Work across HCM modules including Core HR, Compensation, Absence Management, Benefits, Time & Labor, Recruiting, Talent Management, Learning, and Payroll. Develop and maintain reports and dashboards using BI Publisher and OTBI. Translate business requirements and design documents into robust, scalable technical solutions. Perform data analysis, root cause identification, and resolution of system issues. Configure and support analytics and reporting solutions aligned with business processes. Liaise with Oracle Support on product issues and bugs. Collaborate cross-functionally to support ongoing enhancements and production support. Apply knowledge of relational and dimensional data modeling to BI and analytics development. Ensure adherence to software development lifecycle, change control protocols, and best practices in project Minimum 5 years of experience with Oracle HCM, including at least 2 full lifecycle implementations with Oracle Fusion Cloud HCM. Proven expertise in Oracle Fusion Cloud HCM technical modules, particularly in Core HR, Compensation, Absence, Benefits, and Time & Labor. Experience with R12 Oracle HCM modules is a plus. Strong hands-on experience with BI Publisher and OTBI for report development. Good understanding of Java/XML, data structures, and integration methods within HCM systems. Familiarity with data modeling (relational and dimensional). Experience troubleshooting and working directly with Oracle Support. Strong problem-solving, analytical, and root cause analysis capabilities. Excellent verbal and written communication skills. Solid understanding of SDLC, DevOps, and Agile methodologies.

We are looking for a talented and experienced Oracle HCM Specialist to join our team. The ideal candidate will have strong expertise in Oracle Fusion Cloud HCM, with hands-on experience across key modules such as Core HR, Payroll, Compensation, Benefits, and Time & Labor. This role demands a deep understanding of HCM processes, excellent analytical skills, and the ability to translate business requirements into scalable technical solutions. Key Responsibilities: - Lead or support full lifecycle implementations and/or upgrades of Oracle Fusion Cloud HCM. - Configure and deploy solutions for modules such as Core HR, Payroll, Compensation, Absence, Benefits, and Time & Labor. - Work closely with business stakeholders to understand functional requirements and translate them into effective technical solutions. - Conduct gap analysis, and suggest improvements aligned with business goals. - Design and develop BI Publisher, OTBI, and dashboard reports. - Analyze data structures and develop solutions for data-driven decision-making. - Assist in data modeling (relational and dimensional) and performance tuning for reports. - Investigate and resolve functional and technical issues in production. - Collaborate with Oracle Support for bug resolution and product-related queries. - Provide ongoing support for users and stakeholders, including training and documentation. - Participate in agile development cycles and project planning activities. - Coordinate with technical teams, functional leads, and business analysts for smooth delivery. - Ensure adherence to change control, SDLC standards, and best practices in project execution and support activities. Required Skills & Qualifications: - Minimum 4+ years of experience working with Oracle Fusion Cloud HCM or Oracle EBS (R12) HCM modules. - Hands-on experience with full life-cycle implementations (at least 2 complete Cloud HCM projects). - Strong functional and technical expertise in one or more of the following: - Core HR, Payroll, Compensation, Absence Management, Benefits, Time & Labor, Talent Management, Recruiting, and Learning. - Solid experience in BI Publisher, OTBI, and custom reporting solutions. - Proven ability to perform data analysis, root cause analysis, and technical troubleshooting. - Experience working with Oracle Support to resolve bugs and issues. - Familiarity with data modeling, HCM data structures, and security roles. - Excellent problem-solving, communication, and stakeholder management skills. - Knowledge of Oracle Cloud ERP modules. - Exposure to HCM Extracts, Fast Formulas, or Integration Tools (e., HDL, HSDL, REST APIs). - Experience working in Agile or Scrum environments Location: Chennai, Hyderabad, Kolkata, Pune, Bengaluru, Delhi,Ahmedabad, Mumbai

We have opening for " Sr IT Engineer Applications - Absence & Payroll " role with one of the top US Product based MNC. Please find below required skills : Total Exp. required- 6+ years Expertise in experience configuring and implementing Oracle HCM(Leave & Absence) with at least one (1) full life cycle implementation Hands on experience with Oracle HCM cloud tools such as HCM Fast Formula, HCM Extract, HDL, Oracle BI publisher, Approval workflow development (Any) Experience working on the implementation of solutions applying development life cycles Key asks for the role: This IC will be responsible for translating business requirements and functional specifications into Oracle ERP HCM Cloud solutions. Provides implementation and post-implementation triage and support of business software solutions. Writes technical specifications and documentation Shift timing- 2 PM to 11 PM Location-Pune, Hinjewadi.

We are organizing a direct walk-in drive at Nagpur location. Please find below details and skills for which we have a walk-in at TCS - Nagpur on 17 May 2025 Experience: 2 - 13 years Skill Name :- SAP Basis SAP FIORI SAP Advanced Business Application Programming (ABAP) for HANA SAP BASIS - Non HANA SAP ABAP OOPs SAP GRC & Security SAP FICO S4 HANA SAP SD Oracle Cloud Infrastructure Oracle Fusion Financials Walk IN Venue:- Nagpur Tata Consultancy Services MIHAN office, Nagpur, Telhara, Maharashtra 441108

We are organizing a direct walk-in drive at Ahmedabad location. Please find below details and skills for which we have a walk-in at TCS - Ahmedabad on 17 May 2025 Experience: 2 - 13 years Skill Name :- SAP Advanced Business Application Programming (ABAP) for HANA SAP BASIS - Non HANA SAP ABAP OOPs SAP GRC & Security SAP FICO S4 HANA SAP SD Oracle Cloud Infrastructure Oracle Fusion Financials Walk IN Venue:- Ahmedabad TCS, Garima Park, Main Building, DA IICT Rd, Infocity, Gandhinagar, Gujarat 382421

We are organizing a direct walk-in drive at Noida location. Please find below details and skills for which we have a walk-in at TCS - Noida on 17 May 2025 Experience: 2 - 13 years Skill Name :- Oracle EBS finace techno functional Oracle EBS SCM techno functional Oracle HCM Mendix PeopleSoft OIC Salesforce LWC ServiceNow SAP Advanced Business Application Programming (ABAP) for HANA Pega SAP BASIS - Non HANA SAP Cloud Platform Integration (CPI) SAP ABAP OOPs SAP GRC & Security SAP FICO S4 HANA Oracle - Siebel Service Max SAP SD Oracle eBS R12 Financials Oracle Cloud Infrastructure Oracle Fusion Financials Oracle E-Business Suite (EBS) Developer - Technical Appian SAP ERP Production Planning & Control Process Industry (PP PI) Oracle Fusion HCM Workforce Deployment SAP ERP Quality Management (QM) Workday /Workday HCM Technical Walk IN Venue:- Noida Tata Consultancy Services Ltd, Lucerna Towers, Plot A2B, Sector 125, Noida, Uttar Pradesh 201303

We are organizing a direct walk-in drive at Kolkata location. Please find below details and skills for which we have a walk-in at TCS - Kolkata on 17 May 2025 Experience: 2 - 13 years Skill Name :- Oracle EBS finace techno functional Oracle EBS SCM techno functional Oracle HCM SAP Basis SAP FIORI SAP BW HANA Oracle Forms OIC SAP BODS Mulesoft Dell Boomi Informatica Oracle DBA SAP BTP SAP SuccessFactor Salesforce LWC ServiceNow SAP Advanced Business Application Programming (ABAP) for HANA Pega SAP BASIS - Non HANA SAP Cloud Platform Integration (CPI) SAP ABAP OOPs SAP GRC & Security SAP FICO S4 HANA Oracle - Siebel Service Max SAP SD Oracle eBS R12 Financials Oracle Cloud Infrastructure Oracle Fusion Financials Oracle E-Business Suite (EBS) Developer - Technical Appian SAP ERP Production Planning & Control Process Industry (PP PI) Oracle Fusion HCM Workforce Deployment SAP ERP Quality Management (QM) Workday /Workday HCM Technical Walk IN Venue:- Kolkata Tata Consultancy Services, Gitanjali Park, International Finalcial Hub(CBD), Newtown, Kolkata, Chakpachuria, West Bengal 700156

We are organizing a direct walk-in drive at Pune location. Please find below details and skills for which we have a walk-in at TCS - Pune on 17 May 2025 Experience: 2 - 13 years Skill Name :- Oracle EBS finace techno functional Oracle EBS SCM techno functional Oracle HCM Mendix PeopleSoft SAP Basis SAP CO SAP EWM SAP FIORI SAP HANA Modelling Anaplan SAP BW HANA Oracle Forms OIC SAP BODS Mulesoft Dell Boomi Informatica Oracle DBA SAP BTP SAP SuccessFactor Salesforce LWC ServiceNow SAP Advanced Business Application Programming (ABAP) for HANA Pega SAP BASIS - Non HANA SAP Cloud Platform Integration (CPI) SAP ABAP OOPs SAP GRC & Security SAP FICO S4 HANA Oracle - Siebel Service Max SAP SD Oracle eBS R12 Financials Oracle Cloud Infrastructure Oracle Fusion Financials Oracle E-Business Suite (EBS) Developer - Technical Appian SAP ERP Production Planning & Control Process Industry (PP PI) Oracle Fusion HCM Workforce Deployment SAP ERP Quality Management (QM) Workday /Workday HCM Technical Walk IN Venue:- Pune Tata consultancy services-Maan, Sahyadri Park 1, S1 Building Zone 3, Plot No. 2 & 3, Phase 3, Rajiv Gandhi Infotech Park, Maan, Hinjawadi, Pune,

We are organizing a direct walk-in drive at Chennai location. Please find below details and skills for which we have a walk-in at TCS - Chennai on 17 May 2025 Experience: 2 - 13 years Skill Name :- Oracle EBS finace techno functional Oracle EBS SCM techno functional Oracle HCM Mendix PeopleSoft SAP Basis SAP EWM SAP FIORI SAP BW HANA Oracle Forms OIC SAP BODS Mulesoft Dell Boomi Informatica Oracle DBA SAP BTP SAP SuccessFactor Salesforce LWC ServiceNow SAP Advanced Business Application Programming (ABAP) for HANA Pega SAP BASIS - Non HANA SAP Cloud Platform Integration (CPI) SAP ABAP OOPs SAP GRC & Security SAP FICO S4 HANA Oracle - Siebel Service Max SAP SD Oracle eBS R12 Financials Oracle Cloud Infrastructure Oracle Fusion Financials Oracle E-Business Suite (EBS) Developer - Technical Appian SAP ERP Production Planning & Control Process Industry (PP PI) Oracle Fusion HCM Workforce Deployment SAP ERP Quality Management (QM) Workday /Workday HCM Technical Walk IN Venue:- Chennai Tata Consultancy Services Taramani 100 Feet Road, 165/1A, New Colony Road, Velachery, Chennai, Tamil Nadu 600042

We are organizing a direct walk-in drive at Hyderabad location. Please find below details and skills for which we have a walk-in at TCS - Hyderabad on 17 May 2025 Experience: 2 - 13 years Skill Name :- Salesforce Community Cloud Oracle EBS finace techno functional Oracle EBS SCM techno functional Oracle HCM Mendix PeopleSoft SAP Basis SAP CO SAP EWM SAP FIORI SAP HANA Modelling Sap MDG Sap Ariba Anaplan SAP BW HANA Oracle Forms OIC SAP BODS Mulesoft Dell Boomi Informatica Oracle DBA Tibco Quadient SAP BTP SAP SuccessFactor Salesforce LWC ServiceNow SAP Advanced Business Application Programming (ABAP) for HANA Pega SAP BASIS - Non HANA SAP Cloud Platform Integration (CPI) SAP ABAP OOPs SAP GRC & Security SAP FICO S4 HANA Oracle - Siebel Service Max SAP SD Oracle eBS R12 Financials Oracle Cloud Infrastructure Oracle Fusion Financials Oracle E-Business Suite (EBS) Developer - Technical Appian SAP ERP Production Planning & Control Process Industry (PP PI) Oracle Fusion HCM Workforce Deployment SAP ERP Quality Management (QM) Workday /Workday HCM Technical Walk IN Venue:- Hyderabad Tata Consultancy Services Limited - DP - Cafeteria TCS Deccan Park,Cafeteria Plot No.1, Hitech City Main Rd, Software Units Layout, HUDA Techno Enclave, Madhapur, Hyderabad, 500081

We are organizing a direct walk-in drive at Bengaluru location. Please find below details and skills for which we have a walk-in at TCS - Bengaluru on 17 May 2025 Experience: 2 - 13 years Skill Name :- SAP HANA DBA Salesforce Community Cloud Oracle EBS finace techno functional Oracle EBS SCM techno functional Oracle HCM Mendix PeopleSoft SAP Basis SAP CO SAP EWM SAP FIORI SAP HANA Modelling Sap MDG Sap Ariba Anaplan SAP BW HANA Oracle Forms OIC SAP BODS Mulesoft Dell Boomi Informatica Oracle DBA Tibco Quadient SAP BTP SAP SuccessFactor Salesforce LWC ServiceNow SAP Advanced Business Application Programming (ABAP) for HANA Pega SAP BASIS - Non HANA SAP Cloud Platform Integration (CPI) SAP ABAP OOPs SAP GRC & Security SAP FICO S4 HANA Oracle - Siebel Service Max SAP SD Oracle eBS R12 Financials Oracle Cloud Infrastructure Oracle Fusion Financials Oracle E-Business Suite (EBS) Developer - Technical Appian SAP ERP Production Planning & Control Process Industry (PP PI) Oracle Fusion HCM Workforce Deployment SAP ERP Quality Management (QM) Workday /Workday HCM Technical Walk IN Venue:- Bengaluru Tata Consultancy Services Limited -TCS-Brigade Bhuwalka Icon, ITPL Main Road Whitefield,Bangalore-560066, India.

MPC Cloud Consulting Pvt Ltd. We have an opening with MPC Cloud Consulting-Fusion HCM Technical/Ebiz HRMS Technical Consultant Job description : Experience with Oracle Fusion HCM Cloud with at least 2 End-to-End implementations The technical track of client engagements to perform activities such as technical design, build, unit testing, solution design Have ability to understand the business requirement and translate to technical design and unit test documents Project experience in Oracle Cloud Applications like Fusion HCM supporting integration, reporting tools and data conversion Must have experience in HDL, OTBI, BIP, HCM Extracts, Fast Formulas, HCM Developer Studio and HCM Developer Studio. Must have experience in SQL, PLSQL, D2K Reports, XML Publisher Reports, AME, Alerts, Workflow and User Hooks, OAF (Preferably) Understanding on Core HCM, Absence management and Payroll tables. Participate in quality assurance process for all technical deliverables

Job Description The Principal Learning Content Strategist Human Capital Management (HCM) is an individual contributor role. The individual is a self-motivated professional who uses their expertise to support OU products, curate online subscription material aligned with the HCM Product Strategy, participate in content roadmap planning, and contribute to the development and recording of training content. The ideal candidate will identify, propose, design and prototype new teaching methods, learner engagement techniques, and content for targeted job roles within Oracle University for our HCM educational offerings based on their experience in the field implementing Fusion HCM solutions for customers. In this role you will drive transformation, innovation, and best practices for Oracle University products and services and ensure strategic alignment, rollout and execution of HCM related educational offerings & programs within the Oracle University ecosystem. The applicant must be eager to learn technology to support and deliver training using modern learning techniques while working in a fast-paced market and environment. What we love to see : Passion for training and sharing knowledge! 8+ years of hands-on experience working under the hood with Oracle Fusion HCM applications. Practical knowledge and consulting field experience working with several of the following technologies and related business processes: Human Resources (Core HR, Benefits, Workforce Planning) Talent Management Workforce Management (Absence Management, Time and Labor) Payroll Career Level - IC4 Responsibilities 50% - Strategy & Planning Develop relationships with Product Development (Strategy & Management) teams and aims to embed training strategy in product planning and release cycles. Aligns with Product Development and OU teams to develop and maintain training content roadmap planning with focus on time to market aligned with Oracle Partner and Customer needs. Works with strategic partners across multiple departments at Oracle (CSS, Support, Consulting) to understand customer journey and implementation lifecycle methodologies to align curriculum strategy to drive and support customer satisfaction. Has intimate knowledge of OU HCM Learning Subscription content and identifies areas of focus to ensure adequate coverage in alignment with HCM Product Development, CSS and OU priorities. Ensures that content direction balances both the user needs and business goals of driving Oracle IP, improving efficiency, and enhancing customer success and satisfaction. Monitors research as well as the competitive landscape to recommend the best solutions and ensure that products remain or become best in class. Collaborates with Oracle University business leaders to support the identification and prioritization of programs and projects that advance our strategic initiatives. 20% - Delivery & Execution: Improve the impact and effectiveness of our content through user research studies, benchmark analysis, data collection, and competitive research Use knowledge of learning styles to help teams deliver a variety of content types to reach multiple audiences by Identifying and considering pros, cons, issues, obstacles, dependencies, and value associated with content design and enhancements. Drives and participates in content/curriculum proof of concept and design prototypes for upstream validation and feedback from stakeholders. Supports Delivery with content creation and recording. 30% - People: Fosters collaboration with Oracle University team members (Delivery, Go to Market, Customer Success, Guided Learning, Success Navigator, Product Management, Production) to drive value and identify and resolve impediments. Advocates for the end user and stakeholder by becoming associated with the product, empathizing with, and understanding learner needs. Works with the Product Development teams to continuously assess progress, disseminate lessons learned, and understand next steps Participates in and contributes to learning activities around modern content design approaches and core practices. QUALIFICATIONS and COMPETENCIES: 8+ years of experience working in a fast-paced functional implementation environment with a recent emphasis on Cloud. Has expertise in a specific Oracle HCM Cloud technology environment, preferably 2+ or more Oracle HCM Cloud products Experienced with software-specific design and realization, as well as testing, deployment and release management, or technical and functional application management of client-specific package-based solutions. Experience in client facing roles and have interacted with customers in requirement gathering, workshops, design, configuration, testing and Go-live. Soft Skills: Balances Stakeholders: Anticipating and balancing the needs of multiple stakeholders Business Insight: Applying knowledge of business and the marketplace to advance the organizations goals Collaborates: Building partnerships and working collaboratively with others to meet shared objectives Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences Cultivates Innovation: Creating new and better ways for the organization to be successful Customer Focus: Building strong customer relationships and delivering customer-centric solutions. Demonstrated success in applying continuous customer discovery best practices. Drives Vision and Purpose: Painting a compelling picture of the vision and strategy that motivates others to action Interpersonal Savvy: Relating openly and comfortably with diverse groups of people Manages Complexity: Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems Nimble Learning: Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder Organizational Savvy: Maneuvering comfortably through complex policy, process, and people-related organizational dynamics Situational Adaptability: Adapting approach and demeanor in real time to match the shifting demands of different situations Empathy: Understands the needs of multiple stakeholders and is responsive in meeting their needs with the most optimal resolution Comfortable working in a global setting

Job Description Should have 5+ years of experience in Oracle HCM Cloud implementation & support. Should have worked in 3 or more Oracle HCM Cloud implementation or support projects as a Techno Functional consultant. As a Techno Fictional Functional consultant should have experience in implementing & Supporting Oracle HCM Cloud modules - Core HR, UK Payroll, Absence, Talent Management, Compensation and Benefits. Should have hands exp. in Fast Formula, BI & OTBI Reports, Value Set, UDT and Personalization. Should have exp. in workflow configuration using BPM. Strong technical knowledge in Oracle HCM Cloud security setup is desired. Should have Experience/Knowledge in Reporting, Data Migration and Interface/Integration development using HDL, PBL, HCM Extract, BIP, Web Service etc. Should have exp. in client facing role and must have worked on Req. Gathering, Product Workshop & Demo, CRP, UAT etc. Should have excellent communication, Project/stakeholder/team management skills and experience. Should have excellent documentation, presentation, customer handling, problem solving, solution design skills and experience. Career Level - IC3 Responsibilities The main role of a Support engineer is to troubleshoot and resolve highly complex techno-functional problems. The key skills put to use on a daily basis are - high level of techno-functional skills, Oracle products knowledge, problem solving skills, and customer interaction/service expertise.

Job Description As a Director in the product development division, you will manage the HCM product portfolio for JAPAC region from an outbound product management perspective and drive new application services launches. You will also support revenue objectives acting as key Product Development sponsor for the region for the product line. Envision and communicate product strategy and functionality to Oracles customer base Support application services launch by actively recruiting customers, ensuring successful roll-out and making customers references Achieve revenue objectives through active participation in deal cycles, sales and customer support Gather and analyse information from customers to define product specifications and review design specifications Review and ensure quality of product collateral Train the field and partners on product Speak at Oracle sponsored conferences as a product matter expert Career Level - IC5 Responsibilities Job Responsibilities: Engaging with JAPAC field management and field business development organizations in determining success strategies for Oracles customer base for HCM Developing the regional Oracle HCM product strategy Initiating and fostering relationships between product management and product strategy groups of Oracles product development organization and Oracles Indian customers Driving bidirectional transfer of information between Oracles JAPAC customers, the field, and the development organization Driving quarterly operations review summits between the field and development Delivering future-oriented HCM product roadmap briefings to customers, partners and regional Oracle personnel Collecting and prioritizing regional HCM product requirements Job Requirements You should be an HCM domain expert for HCM Cloud services and understand how HCM integrates with other Oracle Applications. Through extensive work with customers, youll have a detailed knowledge of how customers implement HCM processes. Youll be educated to at least degree level preferably with a masters degree in HR with proven experience of enterprise software, including HCM, and have managerial experience You should have an excellent understanding of the software applications development cycle, preferably through working within development or a related discipline You should have a professional certification for HR with a successful track record in implementing Oracle HCM Cloud and have a deep understanding of best practice processes in relation to fundamental design concepts. Additional Details You will be a highly credible functional expert capable of establishing relationships with many highly technical teams You will be able to understand current and future technology and to identify opportunities for its use to benefit customers through discussions with developers Youll have the management and leadership skills to guide your team to deliver high quality input to fast-moving Fusion projects, as well as providing ongoing support to Oracles HCM customers You will have proven repeated success in outbound-oriented, customer-facing roles You will have proven expertise in (and an affinity for) sales performance management and forecasting

Job Description Oracle Global Services Center (GSC) is a fast-growing cloud consulting team passionate about our customers rapid and adoption of Oracle Cloud Solutions. Our flexible and innovative Optimum Shore approach helps our clients implement, maintain, and integrate their Oracle Cloud Applications and Technology environments while reducing overall total cost of ownership. We assemble an efficient team for each client by blending resources from onshore, near shore, and offshore global delivery centers to match the right expertise, to the right solution, for the right cost. To support our rapid growth, we are seeking versatile consultants that bring a passion for providing excellent client experience, enabling client success by developing innovative solutions. Our cloud solutions are redefining the world of business, empowering governments, and helping society evolve with the pace of change. Join the team of top-class consultants and help our customers achieve more than ever before. An experienced consulting professional who has an understanding of solutions, industry standard methodologies, multiple business processes or technology designs within a product/technology. Operates independently to provide quality work products to an engagement. Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices. Demonstrates expertise to deliver functional and technical solutions on moderate to complex customer engagements. Should act as the team lead on projects. Effectively consults with management of customer organizations. Participates in business development activities, innovation. Develops and configures detailed solutions for moderate to complex projects. 7-9 years of experience relevant to this position including 4 years consulting experience preferred. Graduate degree or equivalent experience. Product or technical expertise relevant to practice focus. Ability to communicate effectively. Ability to build rapport with team members and clients. Ability to travel as needed. The HCM pillar has consultants focused on delivering services on Oracle HCM Cloud Fusion & Taleo, as well as On-prem Applications: eBusiness Suite, Peoplesoft. We have current team strength of 750 + consultants and growing. Customers look up to us as the EXPERTS and give credence to what we guide them on they pin their faith on us to provide solutions to all challenges around their implementation. Our team is spread across GSC Bangalore, Mumbai, Gandhinagar, Kolkata, Hyderabad, Noida, Pune and Chennai Locations. Career Level - IC3 Responsibilities Detailed Description 10+ years of overall experience with HCM Applications with recent 6+ years on Oracle Cloud Fusion (must) a At least 3 end to end implementation engagements on Fusion Strong Solution Designing skills with solid grasp of integration impact on other modules and other applications Sound understanding and exposure in designing strategy for Data Migration/Conversion, Integration Architecture and Proof of Concepts. Strong expertise in relevant tools/technologies HDL, HCM Extracts, OTBI, BI Reports, Integration, Fast Formulas Good understanding of HCM Business Processes Ability to Lead Team-members Good communication skills Strong customer handling skills Flexibility to adapt to project situations and play roles as per project requirements Willingness to Travel (50-75%)

Job Description As an HCM Consultant on this team, you will be responsible for supporting Fusion applications (any HCM modules). You will engage customers to understand and map their business processes, design, and develop solutions using Oracle Fusion tools, create technical design documents, and perform unit testing with a comprehensive business flow in mind. You will collaborate with team members and communicate with business stakeholders. You have experience collaborating with business stakeholders to understand their functional requirements and translate them into technical specifications. You are willing to work evening and night shifts on a rotation basis. Responsibilities also include but are not limited to providing excellence in customer service support, diagnosis, replication, resolving Functional and Technical issues of complex and critical service requests. The focus of this position is to provide Customer Service on a technical and functional level and to ultimately drive complete and total resolution of each issue reported by customer. You are passionate about customer service, with a strong customer focus, excellent problem-solving and analytical skills. You are a strong logical thinker with problem-solving skills, with the ability to collaborate effectively. You have excellent communication skills. You can clearly explain complex technical concepts. As a primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. Minimum Qualifications 6+ years of experience with Oracle HCM Cloud product / solutions. Expertise in implementing and/or supporting Oracle Fusion HCM Applications. Proficient in HCM modules, including but not limited to Payroll, Core HR, Compensation, Benefits, Talent Management, ORC etc. Strong communication and relationship-building skills with diverse audiences, from executives to technical specialists. Excellent organizational and problem-solving abilities, capable of developing and adapting action plans. Career Level - IC3 Responsibilities About You : You have experience collaborating with business stakeholders to understand their functional requirements and translate them into technical specifications. You are willing to work evening and night shifts on a rotation basis. Responsibilities also include but are not limited to providing excellence in customer service support, diagnosis, replication, resolving Functional and Technical issues of complex and critical service requests. The focus of this position is to provide Customer Service on a technical and functional level and to ultimately drive complete and total resolution of each issue reported by customer. You are passionate about customer service, with a strong customer focus, excellent problem-solving and analytical skills. You are a strong logical thinker with problem-solving skills, with the ability to collaborate effectively. You have excellent communication skills. You can clearly explain complex technical concepts. As a primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.

Job Description An experienced consulting professional who has an understanding of solutions, industry best practices, multiple business processes or technology designs within a product/technology family. Operates independently to provide quality work products to an engagement. Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices. Career Level - IC3 Responsibilities Operates independently to provide quality work products to an engagement. Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices. Demonstrates expertise to deliver functional and technical solutions on moderately complex customer engagements. May act as the team lead on projects. Effectively consults with management of customer organizations. Participates in business development activities. Develops and configures detailed solutions for moderately complex projects.

Job Description Career Level - IC3 Responsibilities About You : You have experience collaborating with business stakeholders to understand their functional requirements and translate them into technical specifications. You are willing to work evening and night shifts on a rotation basis. Responsibilities also include but are not limited to providing excellence in customer service support, diagnosis, replication, resolving Functional and Technical issues of complex and critical service requests. The focus of this position is to provide Customer Service on a technical and functional level and to ultimately drive complete and total resolution of each issue reported by customer. You are passionate about customer service, with a strong customer focus, excellent problem-solving and analytical skills. You are a strong logical thinker with problem-solving skills, with the ability to collaborate effectively. You have excellent communication skills. You can clearly explain complex technical concepts. As a primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. Minimum Qualifications 6+ years of experience with Oracle HCM Cloud product / solutions. Expertise in implementing and/or supporting Oracle Fusion HCM Applications. Proficient in HCM modules, including but not limited to Payroll, OTL, Core HR, Compensation, Benefits, Talent Management, ORC etc. Strong communication and relationship-building skills with diverse audiences, from executives to technical specialists. Excellent organizational and problem-solving abilities, capable of developing and adapting action plans. Preferred Qualifications BE, BTech, MCA or equivalent preferred. Other

General Qualifications An experienced functional consultant who has a solid understanding of basic business concepts and practices in the area of Supply Chain Management. The candidate should be able to operate independently to provide quality work products, and perform varied and complex duties and tasks that need independent judgment. Responsibilities Works with the client to understand requirements, functionality and business processes Translate customer requirements into deliverable products and services Provide functional assessment of implemented solutions, with recommendations for enhanced processes, best usage of Oracle applications features and better performance results Develops test plans, procedures and running the tests accordingly Support Oracle SCM products and services in line with the contractual agreement Works with support to resolve Customers SRs. Conduct knowledge transfer sessions both within the Oracle team and to end users. Work closely with the technical team and delivery leaders to provide engagements work estimates and drive excellence in functional work. Proactively maintains knowledge of Oracle's current and future products/solutions offerings for the specified SCM area. Technical Qualifications 6-10+ years implementation experience of Supply Chain Management solutions Experience with multiple SCM applications is a plus especially Oracle EBS and Oracle SaaS At least 2 years in implementing SCM SaaS applications 1 full life cycle implementation of Oracles Cloud SCM solutions is a plus Strong functional and business knowledge of Order to Cash and Procure to Pay business processes Previous consulting experience Business analysis, requirements gathering, and workshop leadership skills Oracle Cloud Certification is a plus Other Qualifications: Excellent Analytical skills Strong English written/verbal communications Self-motivated individual who works well in a team environment Willing to travel to customer sites on a regular basis Experience in working as part of Global/ Matrixed/ Remote teams Self-driven, ability to work under minimal supervision Experience : 6-10+ years of overall experience in relevant functional roles. Career Level - IC4 Career Level - IC4 Responsibilities

As a member of Fusion Redwood Accelerated Adoption and Automation team you will be working with a set of cross functional highly focused team interacting with various technology teams within Oracles Next Gen Suite of applications to help customers adopt the new technological innovations likeRedwood for Fusion Apps. Personal Attributes: Strong learning orientation so you keep abreast of the emerging business models/processes, applications product solutions, product features, technology features and use this learning to deliver value to customers. Highly flexible so you remain agile in a fast-changing business and organizational environment. Education Experience: BE, BTech, MCA , CA or equivalent preferred. Other qualifications with adequate experience may be considered. Functional/Technical Knowledge Skills: Must have good understanding of Oracle Fusion SaaS Applications Should have experience working on customizations for at least one of the Oracle SaaS applications (e.g., Oracle HCM, SCM, ERP or CX) Technically strong with SQL, PLSQL, OTBI/ BIP reports, JavaScript, Java, etc. Knowledge of Oracle Visual Builder Studio personalization. Knowledge of DevOps (Agile methodology and CI/CD). Knowledge of Fusion Embedded GenAI Nice to have - familiarity with server-side languages like Java, Python, Node.js for complex logic implementation is an added advantage. 3+ years relevant working experience Career Level - IC3 Responsibilities As a member of Fusion Redwood Accelerated Adoption and Automation team you will be working with a set of cross functional highly focused team interacting with various technology teams within Oracles Next Gen Suite of applications to help customers adopt the new technological innovations likeRedwood for Fusion Apps.

Job Description As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. As a Sr. Support Engineer, you will be the technical interface to customers, Original Equipment Manufacturers (OEMs) and Value-Added Resellers (VARs) for resolution of problems related to the installation, recommended maintenance and use of Oracle products. Have an understanding of all Oracle products in their competencies and in-depth knowledge of several products and/or platforms. Also, you should be highly experienced in multiple platforms and be able to complete assigned duties with minimal direction from management. In this position, you will routinely act independently while researching and developing solutions to customer issues. Job Responsibilities: The main role of a Support engineer is to troubleshoot and resolve highly complex techno-functional problems. The key skills put to use on a daily basis are - high level of techno-functional skills, Oracle products knowledge, problem solving skills, and customer interaction/service expertise.As an Oracle HCM Cloud Techno/Functional specialist, you will be working both at offshore and onshore client engagements which involves implementation/Support of Oracle HCM Cloud modules. You will be interacting with the customer to understand their business processes and map them to HCM Cloud Modules. You will be expected to Design and develop solution and Support using Oracle HCM Cloud tools and technology to meet business requirement. Create comprehensive technical design document. Unit testing of the solution keeping end to end business flow in mind. Work as part of an existing team and communicate effectively with all the team member and business stake holders.Education & Experience:BE, BTech, MCA or equivalent preferred. Other qualifications with adequate experience may be considered. 6+ years relevant working experience ##Functional/Technical Knowledge & Skills: At least 6+ years of Oracle Fusion HCM implementations or Support exposure with module-leading hands on experience in any of the two HCM modules Exposure to HCM modules Core HR, Payroll, Absence, Talent Management, Compensation and Benefits. Should have hands exp. in Fast Formula, BI & OTBI Reports, Value Set, UDT and Personalization. Should have exp. in workflow configuration using BPM. Strong technical knowledge in Oracle HCM Cloud security setup is desired. Should have Experience/Knowledge in Reporting, Data Migration and Interface/Integration development using HDL, PBL, HCM Extract, BIP, Web Service etc. Should have exp. in client facing role and must have worked on Requirement Gathering, Product Workshop & Demo, CRP, UAT etc. Should have excellent communication, Project/stakeholder/team management skills and experience. Should have excellent documentation, presentation, customer handling, problem solving, solution design skills and experience. Exposure to personalization Experience integrating with REST APIsStrong customer focus, excellent problem solving and analytical skills.# Personal Attributes:1. Self driven and result oriented2. Strong problem solving/analytical skills3. Strong customer support and relation skills4. Effective communication (verbal and written)5. Focus on relationships (internal and external)6. Strong willingness to learn new things and share them with others7. Influencing/negotiating8. Team player9. Customer focused10. Confident and decisive11. Values Expertise (maintaining professional expertise in own discipline)12. Enthusiasm13. Flexibility14. Organizational skills15. Values and enjoys coaching/knowledge transfer ability16. Values and enjoys teaching technical courses Note: Should be flexible to work in rotational shifts . Career Level - IC3 Responsibilities As a Sr. Support Engineer, you will be the technical interface to customers, Original Equipment Manufacturers (OEMs) and Value-Added Resellers (VARs) for resolution of problems related to the installation, recommended maintenance and use of Oracle products. Have an understanding of all Oracle products in their competencies and in-depth knowledge of several products and/or platforms. Also, you should be highly experienced in multiple platforms and be able to complete assigned duties with minimal direction from management. In this position, you will routinely act independently while researching and developing solutions to customer issues. Job Responsibilities: The main role of a Support engineer is to troubleshoot and resolve highly complex techno-functional problems. The key skills put to use on a daily basis are - high level of techno-functional skills, Oracle products knowledge, problem solving skills, and customer interaction/service expertise.As an Oracle HCM Cloud Techno/Functional specialist, you will be working both at offshore and onshore client engagements which involves implementation/Support of Oracle HCM Cloud modules. You will be interacting with the customer to understand their business processes and map them to HCM Cloud Modules. You will be expected to Design and develop solution and Support using Oracle HCM Cloud tools and technology to meet business requirement. Create comprehensive technical design document. Unit testing of the solution keeping end to end business flow in mind. Work as part of an existing team and communicate effectively with all the team member and business stake holders.Education & Experience:BE, BTech, MCA or equivalent preferred. Other qualifications with adequate experience may be considered. 6+ years relevant working experience ##Functional/Technical Knowledge & Skills: At least 6+ years of Oracle Fusion HCM implementations or Support exposure with module-leading hands on experience in any of the two HCM modules Exposure to HCM modules Core HR, Payroll, Absence, Talent Management, Compensation and Benefits. Should have hands exp. in Fast Formula, BI & OTBI Reports, Value Set, UDT and Personalization. Should have exp. in workflow configuration using BPM. Strong technical knowledge in Oracle HCM Cloud security setup is desired. Should have Experience/Knowledge in Reporting, Data Migration and Interface/Integration development using HDL, PBL, HCM Extract, BIP, Web Service etc. Should have exp. in client facing role and must have worked on Requirement Gathering, Product Workshop & Demo, CRP, UAT etc. Should have excellent communication, Project/stakeholder/team management skills and experience. Should have excellent documentation, presentation, customer handling, problem solving, solution design skills and experience. Exposure to personalization Experience integrating with REST APIsStrong customer focus, excellent problem solving and analytical skills.# Personal Attributes:1. Self driven and result oriented2. Strong problem solving/analytical skills3. Strong customer support and relation skills4. Effective communication (verbal and written)5. Focus on relationships (internal and external)6. Strong willingness to learn new things and share them with others7. Influencing/negotiating8. Team player9. Customer focused10. Confident and decisive11. Values Expertise (maintaining professional expertise in own discipline)12. Enthusiasm13. Flexibility14. Organizational skills15. Values and enjoys coaching/knowledge transfer ability16. Values and enjoys teaching technical courses Note: Should be flexible to work in rotational shifts .

Job Description Oracle Customer Success Services As a key member of Oracle Customer Success Services, you will join an international network of experts dedicated to driving customer success through innovation and expertise. Our One Oracle approach ensures you will be part of a team delivering comprehensive, end-to-end services and solutions that accelerate the entire customer journey. Work alongside certified and experienced professionals, gaining exposure to cutting-edge technologies and methodologies, and enhancing your skills and credentials. Engage with a diverse range of customers, managing the full lifecycle of delivery and services, and ensuring each project has a tangible impact. Benefit from robust team support in a collaborative environment that prioritizes teamwork and mutual success. Join us in Oracle Customer Success Services and elevate your career with a company that values innovation, expertise, and customer-centric solutions. The Company Oracle is the worlds leading provider of business software. With a presence in over 175 countries, we are one of the biggest technology companies on the planet. We're using innovative emerging technologies to tackle real-world problems today. From advancing energy efficiency to reimagining online commerce, the work we do is not only transforming the world of business it's helping advance governments, power nonprofits, and giving billions of people the tools, they need to outpace change. For more information about Oracle, visit us at oracle.com. Position Overview: We are looking for Oracle Fusion HCM Technical Consultant with Overall 7 to 15 years of IT experience with at least 5 years of Fusion experience and remaining years of HCM domain experience in Oracle EBS. The selected candidates should be able to relocate to any one of the work locations (Bangalore, Hyderabad, Gurgaon) for forthcoming projects if selected, should also be willing work in shifts if required, our customers are spread across various countries. Expected to have very good functional & technical experience/knowledge in Oracle HCM Cloud Core HR, US Payroll, Absence, Time & Labor, Talent Management, Benefits, Compensation, Security, Workflow modules and Oracle HCM Cloud Technical skills - Fast Formula, BI & OTBI Reports, Value Set, UDT, Personalization, data loading tools (HDL, PBL), HCM Extract.. Position is for a Support Analyst with a background in Oracle SAAS Suite of products Responsible for customer production support, tracking-incidents, diagnosis, replication, troubleshooting, and resolution of complicated and critical cases. The key skills put to use on a daily basis are - high level of techno-functional skills, Oracle products knowledge, problem solving skills, and customer interaction/service expertise. It an opportunity to work with Cloud and On Premise customers. This work includes: Work directly with Customers for Advising on complex use of Oracle products Resolving highly complex and mission-critical issues Serve as Situation Manager on highly sensitive issues Formal mentoring for promoting the technical and professional development of others Creation/review of Knowledge Articles Qualifications: Any professional qualification (BE/ B Tech/MCA/ MSc (Comp Science)). Must have Skills 8+ Years Lead Position with 4 + Years in Fusion HCM and EBS HRMS Experience Primary Skill Set: HDL, Extracts, BI Publisher, Personalization, HCM Data Model Primary Module Skill Required 1) Core HR, 2) Fusion Payroll, 3) Fusion Time and Labor, 4) Fusion Benefits Secondary Module Skill Required 1) Talent Management, 2) Compensation Job Description Should have 5+ years of experience in Oracle HCM Cloud implementation & support. Should have worked in 3 or more Oracle HCM Cloud implementation or support projects as a Techno Functional consultant. As a Techno Fictional Functional consultant should have experience in implementing & Supporting Oracle HCM Cloud modules - Core HR, US Payroll, Absence, Benefits, Time & Labor, Talent Management, Compensation. Should have Experience/Knowledge in Reporting, Data Migration and Interface/Integration development using HDL, PBL, HCM Extract, BIP, Web Service etc. Should have hands exp. in Fast Formula, BI & OTBI Reports, Value Set, UDT and Personalization. Should have exp. in workflow configuration using BPM. Strong technical knowledge in Oracle HCM Cloud security setup is desired. Should have exp. in client facing role and must have worked on Req. Gathering, Product Workshop & Demo, CRP, UAT etc. Should have excellent communication, Project/stakeholder/team management skills and experience. Should have excellent documentation, presentation, customer handling, problem solving, solution design skills and experience. Career Level - IC3 Responsibilities The main role of a Support engineer is to troubleshoot and resolve highly complex techno-functional problems. The key skills put to use on a daily basis are - high level of techno-functional skills, Oracle products knowledge, problem solving skills, and customer interaction/service expertise. Ability to relate the product functionality to business processes, and thus offer implementation advices to customers on how to meet their various business scenarios Should have the ability to read and decipher software Log and Trace files, as well as the ability to act upon the finding to determine a problem resolution. Work with users to trouble shoot and resolve issues, answers business questions, provides data analysis Should be able to understand business process flow and perform functional testing as per business requirement with appropriate test scripts Conduct training and knowledge sharing sessions Knowledge of external data integration services to load data into Oracle Fusion Applications from external sources, such as legacy systems and third-party applications or EPM Suite of applications. Should have knowledge of localizations Knowledge on Security setup would an added advantage. Must have very good communication skills , Must be a team player, willing to learn new technologies Must work in rotational shifts INCLUDING night shifts Experience and Expertise in the following areas is seen as an advantage: XML Java, J2EE and Oracle ADF SOA and Web Services PL/SQL, Forms , Reports , Unix Shell Scripts Discoverer , Workflow, BI Publisher / OTBI Reports Java / JSP Web ADI ,OAF , ADF PaaS Integrations, OIC, SOA, Web Services Javascript, jQuery, KnockoutJS, NodeJS , HTML, CSS, python HCM Extract , HDL File Transfers Others Exhibit effective analytical skills & organizational skills Good command over spoken & written English Interact directly with customers and follows through on all assignments and takes ownership of customer issues Seeks innovative ways to improve the process of delivering solutions to customers Strong written and verbal English communication skills; multi-lingual a plus

Job Description BE, BTech, MCA, MBA(HR) preferred. The candidate must have experience in at least 3 full project lifecycles of Project modules implementation. At least 6+ years of Oracle Fusion HCM implementations or Support exposure with module-leading hands on experience in any of the five HCM modules from below Core HR, Absence Management, ESS, Payroll, Learning, HR Helpdesk, workforce Compensation, OTL for projects, ORC, Talent Management (Goals, Performance & Succession) Should have hands exp. in Fast Formula, BI & OTBI Reports, Value Set, UDT and Personalization. Should have exp. in workflow configuration using BPM. Strong technical knowledge in Oracle HCM Cloud security setup is desired. Should have Experience/Knowledge in Reporting, Data Migration and Interface/Integration development using HDL, PBL, HCM Extract, BIP, Web Service etc. Should have exp. in client facing role and must have worked on Requirement Gathering, Product Workshop & Demo, CRP, UAT etc. Should have excellent communication, Project/stakeholder/team management skills and experience. Career Level - IC3 Responsibilities Collaborating with clients to gather business requirements and translating them into technical configurations and customizations for Oracle HCM Cloud modules Configuring Oracle HCM Cloud solutions to align with business processes for Core HR, Payroll, Workforce Compensation, and other listed modules. Developing and deploying custom BI Publisher reports, OTBI dashboards, and HCM Extracts tailored to client requirements across Core HR, Payroll, and Absence Management. Creating and maintaining fast formulas for payroll calculations, absence accruals, and validations to meet business rules. Designing and implementing system integrations using HCM Data Loader (HDL), Integration Cloud Services (OIC), and REST APIs for seamless data flow between Oracle HCM and third-party systems like payroll providers or recruiting platforms. Supporting data migration processes by preparing, validating, and loading employee, payroll, absence, and other related data using HDL and Spreadsheet Loaders. Managing configurations for Talent Management modules (Goals, Performance & Succession) to support strategic organizational objectives. Implementing and configuring Oracle Recruiting Cloud (ORC) to streamline the recruitment lifecycle, including job requisitions, candidate management, and onboarding. Setting up Oracle Learning Cloud to enhance training delivery, course management, and learner engagement. Configuring Oracle Time and Labor (OTL) for Projects to manage employee time tracking and project costing accurately. Handling Workforce Compensation configurations to support salary planning, bonus distribution, and other compensation management processes. Troubleshooting and resolving technical issues related to ESS, HR Helpdesk, and other self-service functionalities. Applying quarterly patches and updates, ensuring custom configurations and extensions remain compatible with the latest Oracle HCM Cloud releases. Documenting technical specifications, configurations, and workflows for modules such as Absence Management, Payroll, and Talent Management for audit and knowledge-sharing purposes. Providing end-user training and post-implementation support for Oracle HCM Cloud modules, ensuring smooth adoption by client teams. Collaborating with cross-functional teams, including functional consultants, project managers, and developers, to deliver complex Oracle HCM projects within deadlines and budget constraints. Mentoring junior technical consultants on Oracle HCM Cloud technical components and best practices.

Job Description As an HCM Consultant on this team, you will be responsible for supporting Fusion applications (any HCM modules). You will engage customers to understand and map their business processes, design, and develop solutions using Oracle Fusion tools, create technical design documents, and perform unit testing with a comprehensive business flow in mind. You will collaborate with team members and communicate with business stakeholders. You have experience collaborating with business stakeholders to understand their functional requirements and translate them into technical specifications. You are willing to work evening and night shifts on a rotation basis. Responsibilities also include but are not limited to providing excellence in customer service support, diagnosis, replication, resolving Functional and Technical issues of complex and critical service requests. The focus of this position is to provide Customer Service on a technical and functional level and to ultimately drive complete and total resolution of each issue reported by customer. You are passionate about customer service, with a strong customer focus, excellent problem-solving and analytical skills. You are a strong logical thinker with problem-solving skills, with the ability to collaborate effectively. You have excellent communication skills. You can clearly explain complex technical concepts. As a primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. Minimum Qualifications 6+ years of experience with Oracle HCM Cloud product / solutions. Expertise in implementing and/or supporting Oracle Fusion HCM Applications. Proficient in HCM modules, including but not limited to Payroll, Core HR, Compensation, Benefits, Talent Management, ORC etc. Strong communication and relationship-building skills with diverse audiences, from executives to technical specialists. Excellent organizational and problem-solving abilities, capable of developing and adapting action plans. Career Level - IC3 Responsibilities About You : You have experience collaborating with business stakeholders to understand their functional requirements and translate them into technical specifications. You are willing to work evening and night shifts on a rotation basis. Responsibilities also include but are not limited to providing excellence in customer service support, diagnosis, replication, resolving Functional and Technical issues of complex and critical service requests. The focus of this position is to provide Customer Service on a technical and functional level and to ultimately drive complete and total resolution of each issue reported by customer. You are passionate about customer service, with a strong customer focus, excellent problem-solving and analytical skills. You are a strong logical thinker with problem-solving skills, with the ability to collaborate effectively. You have excellent communication skills. You can clearly explain complex technical concepts. As a primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.