Oracle EBS SCM Technical Specialist

Litmus7 Systems Consulting

5 - 9 years

8 - 13 Lacs

kochi

Posted:6 days ago| Platform:

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Skills Required

oracle oracle e-business suite sql technical support ebs order management rice components warehouse management bi oracle apps technical root cause analysis plsql amazon ec2 servicenow troubleshooting scm wms aws xml publisher reports

Work Mode

Work from Office

Job Type

Full Time

Job Description

Experience : 6 plus years

Role Overview:

Key Responsibilities:

Provide technical support and incident resolution for Oracle EBS SCM modules (Inventory, Order Management, Purchasing, Planning, Fulfillment, etc)
Troubleshoot complex issues related to customizations, interfaces, workflows, and data inconsistencies
Work closely with functional consultants to develop and deploy technical fixes
Support integrations with WMS (HighJump), Retail, B2B, eCommerce, 3PL systems
Build and support custom reports, workflows, and data extracts using BI Publisher, Oracle Reports, Forms, and PL/SQL
Participate in root cause analysis (RCA), create knowledge articles, and update documentation as needed
Work within the ServiceNow environment to manage tickets, changes, and incident lifecycle
Participate in CAB (Change Advisory Board) reviews and deploy fixes in a controlled, production-safe manner
Assist during high-volume periods with issue triage and response
Coordinate with offshore/onshore teams to ensure smooth global handoff and escalation handling

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