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Oracle EBS SCM Technical Specialist

Oracle EBS SCM Technical Specialist

Litmus7

0 years

0 Lacs

Kochi Kerala India

Posted:1 day ago| Platform:

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Skills Required

oracle support integration troubleshooting management collaboration middleware stability inventory purchasing planning data wms reports analysis documentation servicenow triage escalation

Work Mode

On-site

Job Type

Full Time

Job Description

Experience : 6 plus years

Role Overview

We are looking for an experienced Oracle EBS SCM Technical Specialist to provide L2/L3 technical support, integration troubleshooting, and enhancements within the Supply Chain Management (SCM) track of Oracle E-Business Suite (EBS) 12.2.3. The role involves close collaboration with functional teams, middleware, and external systems to ensure stability, performance, and continuity of business-critical processes.

Key Responsibilities

Provide technical support and incident resolution for Oracle EBS SCM modules (Inventory, Order Management, Purchasing, Planning, Fulfillment, etc.).
Troubleshoot complex issues related to customizations, interfaces, workflows, and data inconsistencies.
Work closely with functional consultants to develop and deploy technical fixes.
Support integrations with WMS (HighJump), Retail, B2B, eCommerce, 3PL systems.
Build and support custom reports, workflows, and data extracts using BI Publisher, Oracle Reports, Forms, and PL/SQL.
Participate in root cause analysis (RCA), create knowledge articles, and update documentation as needed.
Work within the ServiceNow environment to manage tickets, changes, and incident lifecycle.
Participate in CAB (Change Advisory Board) reviews and deploy fixes in a controlled, production-safe manner.
Assist during high-volume periods with issue triage and response.
Coordinate with offshore/onshore teams to ensure smooth global handoff and escalation handling.

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Oracle EBS SCM Technical Specialist