409 Ops Jobs - Page 14

Project Role : Security Engineer Project Role Description : Apply security skills to design, build and protect enterprise systems, applications, data, assets, and people. Provide services to safeguard information, infrastructures, applications, and business processes against cyber threats. Must have skills : Accenture MxDR Ops Security Threat Analysis Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Security Engineer, you will apply your security skills to design, build, and protect enterprise systems, applications, data, assets, and people. Your typical day will involve collaborating with various teams to implement security measures, conducting assessments to identify vulnerabilities, and ensuring that the organization's information and infrastructure are safeguarded against potential cyber threats. You will also engage in continuous learning to stay updated on the latest security trends and technologies, contributing to a secure environment for all stakeholders. Roles & Responsibilities:Perform security monitoring by analyzing logs, traffic and alerts generated by variety of device technologiesTimely response to customer requests like detection capabilities, tuning, etc.Research new threats and provide recommendations to enhance detection capabilitiesStrong desire for continuous learning on vulnerabilities, attacks and countermeasures Identify opportunities for process improvement Professional & Technical Skills: Experience in SOC operations with customer-facing responsibilitiesDeep understanding on cyber security fundamentals, security devices, network defense concepts and threat landscapeHands-on experience in SIEM and threat hunting tools Added advantage in working with any SOAR platformDesirable knowledge in any scripting language and EDR productsPreferable GCIA, GCFA, CISSPStrong customer service and interpersonal skillsStrong problem-solving skillsAbility to communicate clearly at all levels, demonstrating strong verbal and written communication skills.Adaptability to accept change Additional Information:Work as part of analysis team that works 24x7 on a rotational shift Minimum a bachelors or a masters degree in addition to regular 15- year full time educationThe candidate should have minimum 2 years of experience This position is based at our Chennai office. Qualification 15 years full time education

Project Role : Security Engineer Project Role Description : Apply security skills to design, build and protect enterprise systems, applications, data, assets, and people. Provide services to safeguard information, infrastructures, applications, and business processes against cyber threats. Must have skills : Accenture MxDR Ops Security Engineering Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Security Engineer, you will apply security skills to design, build, and protect enterprise systems, applications, data, assets, and people. You will provide services to safeguard information, infrastructures, applications, and business processes against cyber threats. Your role involves ensuring the security of critical assets and data. Roles & Responsibilities:Work as part of Security Engineering handling tunings, customer requests, escalations, reporting, trainings, etc.Administration of the Accenture proprietary SIEM (Log Collection Platform) to gather security logs from customer environment.Life cycle management of the SIEM (Onboarding, Break-fix, Patching, Live update )Adhering to SOPs and notify customers on log flow/log format issuesDocument best practices and writing KB articlesIdentify opportunities for process improvements Professional & Technical Skills: Experience in SOC OperationsKnowledge on networking, Linux and security concepts Experience in configuring/managing security controls such as Firewall, DS/IPS,EDR,UTM,ProxyKnowledge on log collection mechanism such as Syslog, Log file, DB & API and build collector Knowledge in device onboarding and integrationPassion for cyber security, learning, and knowledge sharing Strong Verbal & written communication skills Proven customer service skills, problem solving and interpersonal skills Ability to handle high pressure situationsConsistently exhibit high levels of teamworkFollowing certifications is added advantage:Network+,Linux+, Security and CCNAPrior experience in information security or SOC operations Additional Information:Work as part of a global technical services team that works 24/7 on rotational shiftBachelors degree in computer science, The candidate should have minimum 2 years of experience This position is based at our Chennai office. A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP Integrated Business Planning (IBP) Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your day will involve overseeing the application development process and ensuring seamless communication within the team and stakeholders. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead the application development process effectively- Ensure timely delivery of projects- Mentor and guide team members for their professional growth Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Integrated Business Planning (IBP) in CPI-DS- Strong understanding of SAP CPI-DS and IBP modules.- Experience in configuring and customizing SAP IBP solutions- Knowledge of integration with other SAP modules- Hands-on experience in leading SAP IBP implementation projects Additional Information:- The candidate should have a minimum of 7.5 years of experience in SAP Integrated Business Planning (IBP)- This position is based at our Pune office- A 15 years full-time education is required Qualification 15 years full time education

Job Description: We are looking for an experienced Academic Operations Manager to oversee and streamline academic functions within our organization. The ideal candidate will be responsible for coordinating faculty schedules, managing academic communication, and ensuring smooth day-to-day academic operations. Key Responsibilities: Manage and coordinate academic calendars and faculty schedules Monitor academic processes and ensure timely execution Handle academic communication and email correspondence Coordinate with academic teams and department heads Ensure compliance with academic policies and standards Desired Candidate Profile: Graduate/Postgraduate with 3+ years of experience in academic operations or administration Excellent communication and coordination skills Proficient in MS Office, especially Excel and Outlook Prior experience in the education or EdTech sector is preferred To Apply: Send your resume to: shagun.chaubey@utkarsh.com Subject: Application for Academic Operations Manager

SUMMARY Job Title: Health, Safety, and Environment (HSE) Manager Location: Kolkata Job Role: We are in need of a Health, Safety, and Environment (HSE) Manager to take charge of and standardize all HSE activities within our organization. The ideal candidate will be responsible for the implementation and enhancement of HSE policies, overseeing HSE implementation across various branches, recruiting and leading HSE experts, and driving the standardization of all HSE processes. This role demands a safety-first mindset, exceptional leadership abilities, and the capacity to collaborate with branch heads, department heads, and clients. The candidate should be open to periodic travel to different branches and exhibit a professional approach in all activities. Responsibilities: Develop and implement HSE policies for the company Oversee HSE implementation across multiple branches Recruit and lead HSE experts for all branches Execute improvement projects related to HSE Conduct training and skill development programs Standardize all HSE processes Arrange audits and take charge of improvement projects Monitor daily progress and report on HSE activities Collaborate with branch heads and department heads Engage with clients Automate all HSE processes and reporting Promote team building and cross-functional collaboration Demonstrate an ownership-driven mindset Prepare and adhere to timelines Requirements Requirements: 15 years of experience in HSE B Tech qualification Industry exposure in metal recovery, slag processing, mining contracting, material handling, or earth moving

This role is responsible for Coordinating with clients & inspection team, preparation of inspection certificate/reports, invoices and collection of payment as per the guidelines of company within the stipulated, Main Accountabilities Updating of COMDIV System/VOC platform /software in accurately and in stipulated time as instructed by the management Review of Nomination documents to ensure they are completed as per guidelines of SoP and ISO 17020/ ISO 17065, Communicating with laboratories for quotation and providing them with the correct standards whenever applicable Ensuring that the Laboratories provide the test reports as per the standard requirement and continue follow-up, Maintain ALL data/Information as per ISO 17020 procedure and Instructions Act as Ass/deputy manager in respect of ensuring that all ISO 17020 requirements are met Preparation of necessary reports in stipulated time frame Monitoring day-to-day Ops activity, Making sure tasks within team is well aligned, Coordinating with internal stakeholders (Tech team/ Inspecting Team/ Global Tech team/ back-office team) as well as external Clients Issuance of Invoice and following up for the payment Help to improve company DSO by good collection, Good Knowledge of International Trade/Shipping terms and processes Training / guiding team to enhance productivity Any other work assigned by reporting officer/Manager Qualifications, Experience and Technical Skills Graduate in any stream with hands on experience of VOC OR b-sc Agri/ Food 7-8 years working experience, in the international trade and/or in the Inspection environment is a plus Typing speed minimum 20 to 40 words per minute with a high accuracy rate

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : O9 Solutions Good to have skills : NAMinimum 15 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application development aligns with business objectives, overseeing project timelines, and facilitating communication among stakeholders to drive project success. You will also engage in problem-solving activities, providing innovative solutions to enhance application functionality and performance, while mentoring team members to foster a collaborative work environment. Roles & Responsibilities:Play the solution architect role on o9 implementation projects. Engage with client stakeholders to understand requirements, carry out fit-gap analysis, design and document solution and guide configuration team to implement the solution. Drive conversations with client business stakeholders. Work with development functions- business lines- product teams and technology stakeholders to derive the technology future state and roadmaps. Drive designs that balance business efficiency- system performance- security and compliance whilst conforming to architectural and security standards. Technical Skills: Minimum 12 to 15 years of experience of implementing o9 and similar other SCM software solutions in client environment. Should have played Solution Architect / Sr Solution Consultant / Sr Solution Configuration role in at least 2 o9 implementation projects. Strong experience in implementing one or more business processes such as Demand Planning/Forecasting, Supply Planning, Production Planning, S&OP etc with Strong design and software configuration skills and good command over ref models. Strong collaborator- team player- and individual contributor. Strong communication skills with comfort in speaking with business stakeholders. Strong problem solver with ability to manage and lead the team to push the solution and drive progress.Professional Skills: Proven ability to work creatively and analytically in a problem-solving environment.Proven ability to build, manage and foster a team-oriented environmentDesire to work in an information systems environmentExcellent communication written and oral and interpersonal skills. Educational QualificationBTech/BE/MCA Additional Information:The candidate should have minimum 12 years of experience in O9 Solutions.This position is based at our Bengaluru office.A 15 years full time education is required.Open to travel - short / long term Qualification 15 years full time education

Role & responsibilities Appraise the Loan for the MSME Highlight risks and mitigating measures as appropriate. Responsible for timely sanction and disbursement of MSME loans Ensure that the proposal is underwritten are as per the credit policies and procedures laid down by the company Comply with and ensure that all the processes pertaining to loan sanction has been adhered. Ensure that all required reporting to the management is done as per timelines laid down by the company

Role & responsibilities Appraise the Loan for the MSME Highlight risks and mitigating measures as appropriate. Responsible for timely sanction and disbursement of MSME loans Ensure that the proposal is underwritten are as per the credit policies and procedures laid down by the company Comply with and ensure that all the processes pertaining to loan sanction has been adhered. Ensure that all required reporting to the management is done as per timelines laid down by the company Locations for Gujarat Ankleshwar Vadodara Rajkot

Role & responsibilities Appraise the Loan for the MSME Highlight risks and mitigating measures as appropriate. Responsible for timely sanction and disbursement of MSME loans Ensure that the proposal is underwritten are as per the credit policies and procedures laid down by the company Comply with and ensure that all the processes pertaining to loan sanction has been adhered. Ensure that all required reporting to the management is done as per timelines laid down by the company Locations for Gujarat Himmatnagar Mehsana Kheralu

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations Since 2011, our mission hasnt changed "” were here to stop breaches, and weve redefined modern security with the worlds most advanced AI-native platform We work on large scale distributed systems, processing almost 3 trillion events per day We have 3.44 PB of RAM deployed across our fleet of C* servers and this traffic is growing daily Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward Were also a mission-driven company We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers Were always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other Ready to join a mission that mattersThe future of cybersecurity starts with you. About The Role The charter of the Data + ML Platform team is to harness all the data that is ingested and cataloged within the Data LakeHouse for exploration, insights, model development, ML model development lifecycle, ML engineering, and Insights Activation This team is situated within the larger Data Platform group, which serves as one of the core pillars of our company We processdata at a truly immense scale The data sets we process are composed of various facets including telemetry data, associated metadata, IT asset information, contextual formation about threat exposure, and many more These facets comprise the overall data platform, which is currently over 200 PB and maintained in a hyper scale Data Lakehouse. We are seeking a strategic and technically savvy leader to head our Data and ML Platform team As the head, you will be responsible for defining and building our ML Experimentation Platform from the ground up, while scaling our data and ML infrastructure to support various roles including Data Platform Engineers, Data Scientists, and Threat Analysts Your key responsibilities will involve overseeing the design, implementation, and maintenance of scalable ML pipelines for data preparation, cataloging, feature engineering, model training, model serving, and in-field model performance monitoring These efforts will directly influence critical business decisions In this role, you'll foster a production-focused culture that effectively bridgesthe gap between model development and operational success Furthermore, you'll be at the forefront of spearheading our ongoing Generative AI investments The ideal candidate for this position will combine strategic vision with hands-on technical expertise in machine learning and data infrastructure, driving innovation and excellence across our data and ML initiatives We are building this team with ownership at Bengaluru, India, this leader will help us boot strap the entire site, starting with this team. What You'll Do Strategic Leadership Define the vision, strategy and roadmap for the organizations data and ML platform to align with critical business goals. Help design, build, and facilitate adoption of a modern Data+ML platform Stay updated on emerging technologies and trends in data platform, ML Ops and AI/ML Team Management Build a team of Data and ML Platform engineers from a small footprint across multiple geographies Foster a culture of innovation and strong customer commitment for both internal and external stakeholders Platform Development Oversee the design and implementation of a platform containing data pipelines, feature stores and model deployment frameworks. Develop and enhance ML Ops practices to streamline model lifecycle Management from development to production. Data Governance Institute best practices for data security, compliance and quality to ensure safe and secure use of AI/ML models. Stakeholder engagement Partner with product, engineering and data science teams to understand requirements and translate them into platform capabilities. Communicate progress and impact to executive leadership and key stakeholders. Operational Excellence Establish SLI/SLO metrics for Observability of the Data and ML Platform along with alerting to ensure a high level of reliability and performance. Drive continuous improvement through data-driven insights and operational metrics. What You'll Need S 10+ years experience in data engineering, ML platform development, or related fields with at least 5 years in a leadership role. Familiarity with typical machine learning algorithms from an engineering perspective; familiarity with supervised / unsupervised approacheshow, why and when labeled data is created and used. Knowledge of ML Platform tools like Jupyter Notebooks, NVidia Workbench, MLFlow, Ray, Vertex AI, etc. Experience with modern ML Ops platforms such as MLFLow, Kubeflow or SageMaker preferred.Experience in data platform product(s) and frameworks like Apache Spark, Flink or comparable tools in GCP and orchestration technologies (e.g Kubernetes, Airflow) Experience with Apache Iceberg is a plus. Deep understanding of machine learning workflows, including model training, deployment and monitoring. Familiarity with data visualization tools and techniques. Experience with boot strapping new teams and growing them to make a large impact. Experience operating as a site lead within a company will be a bonus. Exceptional interpersonal and communication skills Work with stakeholders across multiple teams and synthesize their needs into software interfaces and processes. Benefits Of Working At CrowdStrike Remote-friendly and flexible work culture Market leader in compensation and equity awards Comprehensive physical and mental wellness programs Competitive vacation and holidays for recharge Paid parental and adoption leaves Professional development opportunities for all employees regardless of level or role s, geographic neighbourhood groups and volunteer opportunities to build connections Vibrant office culture with world class amenities Great Place to Work Certified„¢ across the globe CrowdStrike is proud to be an equal opportunity employer We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed We support veterans and individuals with disabilities through our affirmative action program. CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements. If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance. Show more Show less

We are looking for a dynamic and hands-on Associate- Product Operations to support the adoption and execution of our digital products across ALLENs offline centers Youll work on the frontlines with faculty, administrators, and students"”facilitating training, managing rollouts, capturing feedback, and ensuring smooth day-to-day product operations. This is a contractual role, ideal for individuals who enjoy working in fast-paced, real-world environments and want to gain valuable experience at the intersection of education and technology. Key Responsibilities Product Rollout & Adoption Support the implementation and adoption of product features at learning centers Coordinate UAT (User Acceptance Testing) and on-ground feedback collection Assist with content uploads and ensure readiness for feature launches Stakeholder Coordination Act as a liaison between central product teams and center-level stakeholders Help center staff navigate tools and troubleshoot basic product issues Maintain clear documentation and status updates on rollout activities Training & Onboarding Assist in conducting onboarding sessions for faculty and admin teams Share and explain usage guides, SOPs, and training materials Support product refresher sessions and feature update walkthroughs Product Support Respond to product-related queries from users on-ground Triage issues and escalate technical concerns to relevant teams Help monitor app reviews, user feedback, and flag key insights Reporting & Feedback Track usage metrics and operational KPIs across assigned centers Capture qualitative feedback from users and compile insights for product improvement Contribute to post-rollout reports and improvement recommendations Requirements 1"“3 years of experience in field operations, implementation, or support roles Strong communication and interpersonal skills Proactive and detail-oriented with an execution-first mindset Comfortable using tech tools and learning new platforms Proficient with G-Suite and basic reporting (Excel/Sheets) Willingness to travel across cities and centers Nice to Have Prior experience in EdTech, training, or support roles Exposure to product tools, testing, or content management workflows Why Join Us Work at the intersection of technology and education transformation Learn from a high-impact, high-ownership team Gain on-ground exposure and firsthand experience in product operations Play a key role in shaping how thousands of students experience learning Show more Show less

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Primary Responsibility Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications B.E or B.Tech or M.Tech or MCA Demonstrated ability to address the upcoming deliverables or work orders or tickets independently. For this hands on below technologies are required Solid hands-on experience Java 17 and above Solid hands-on experience Spring, Spring Boot, Hibernate, JSF and ReactJS Hands-on experience Web services (REST or Micro services or API) Hands-on experience Unix scripting Hands-on experience RDBMS DB like Oracle, SQL & DB2 Hands-on experience NoSQL DB preferably MongoDB Hands-on experience Kafka messaging services Hands-on experience eclipse or STS Hands-on experience JBoss and WAS Hands-on experience Cloud (Preferred GCP) Hands-on experience DevOps Demonstrated ability to work on GitHub Actions or Dev ops model Proven solid analytical, debugging and performance tuning skills Demonstrated ability to interact with business. Hence, good communication skill set Preferred Qualifications Knowledge on Grafana, Elastic APM is beneficial. Knowledge on Cucumber is beneficial. Knowledge on Kubernetes is beneficial. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Primary Responsibilities Oversee the Analytics team, ensuring the development of analytical solutions for 30+ markets in the US Build and manage a global team of 30+ data analysts and scientists Handle team building, goal setting, development plans, and team restructuring Provide direction and oversight for the architecture, technical design, development, quality assurance, and support readiness of analytics projects Manage the planning and roadmap definition for all analytics solutions within the analytics projects Collaborate with senior leadership, stakeholders, and infrastructure teams to define technical architecture, policies, processes, and budget management Drive innovation and build strategies for technology modernization, including infra modernization and cloud adaptation Foster positive relationships with internal and external customers to ensure profitability and customer satisfaction Utilize the OKR (Objectives and Key Results) approach to define and track team goals and accomplishments Ensures that all the standard requirements have been met and is involved in performing the technical analysis Assists the project manager by compiling information from the current systems, analyzing the program requirements and ensuring that it meets the specified time requirements Resolves moderate problems associated with the designed programs and provides technical guidance on complex programming Develop and implement analytics solutions for 31 states using structured and unstructured data stored in Snowflake Apply advanced statistics, data science methodologies, and AI practices, including generative AI skills leveraging GPT models Perform data mining, cleaning, and aggregation processes to prepare data for analysis Query and manage data in Snowflake, ensuring data quality and integrity Communicate complex data insights through storytelling with data and visualizations using Power BI Collaborate with non-technical and functional stakeholders from health plans to provide prescriptive analytics and help them find answers to data questions Lead and mentor junior data scientists, providing guidance on best practices and methodologies Ensure expertise with ML Ops for deploying and managing machine learning models in production Work in an agile environment, contributing to sprint planning, reviews, and retrospectives Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications 8+ years of experience in data science, with a solid background in traditional ML modeling, statistics, and data science methodologies Experience with ML Ops and deploying machine learning models in production Proficiency in Microsoft Fabric, Azure Stack, Azure ML, and Snowflake querying Expertise in AI practices, including generative AI skills leveraging GPT models Solid skills in storytelling with data and creating visualizations using Power BI Familiarity with embeddings and other advanced data science techniques Proven excellent communication and collaboration skills to work with non-technical stakeholders Ability to work in an agile environment and contribute to team success Preferred Qualifications Master’s degree in Data Science, Statistics, Computer Science, or a related field Experience with healthcare data and knowledge of the healthcare industry At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone - of every race, gender, sexuality, age, location and income - deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Position Overview: Yes Germany is seeking a dynamic and dedicated Student Success Team / Manager to join our team. The primary role will be to deliver exceptional service to students seeking educational opportunities abroad. As a Customer Success Executive, you will be responsible for providing accurate information, resolving student issues, and contributing to overall student satisfaction. This role requires a proactive approach in engaging students and working collaboratively with the Customer Service team, Team Leads, Managers, and Higher Management to achieve performance goals and ensure a positive experience for students. Key Responsibilities: Student Support: Respond promptly and professionally to student inquiries through multiple channels, including phone, email, and chat. Provide clear and accurate information regarding educational programs, application processes, and related services. Offer tailored advice to students to help them make informed decisions about their educational journey. Issue Resolution: Identify and address student concerns or issues effectively, escalating complex cases as needed. Collaborate with other departments to resolve any student-related queries and concerns in a timely manner. Ensure high-quality service and quick resolution of issues to maintain a positive student experience. Student Engagement: Engage proactively with students throughout their entire journey with Yes Germany, ensuring they are satisfied with the services and guidance provided. Regularly follow up with students to track their progress, gather feedback, and address emerging concerns. Build long-term relationships with students to enhance loyalty and student retention. Documentation: Maintain accurate, up-to-date records of student interactions and queries in the CRM system. Ensure proper documentation of all communications in compliance with data protection and privacy regulations. Reference Lead Generation: Encourage satisfied students to refer others to Yes Germany by promoting referral programs and initiatives. Work alongside the Marketing team to boost referral leads through well-structured campaigns. Collaboration & Teamwork: Work closely with Team Leads, Managers, and Higher Management to meet individual and team goals. Actively participate in regular team meetings, training sessions, and knowledge-sharing initiatives. Contribute to the achievement of department and company-wide objectives. Qualifications: Education: Bachelors degree in a relevant field (Required). Experience: Minimum of 1 year of experience in customer support or a similar role (Preferred). At least 2 years of total work experience (Required). Language Skills: Proficiency in English (Required). Additional language skills in Hindi and Marathi are an advantage. Technical Skills: Familiarity with CRM systems and basic computer proficiency. Key Skills: Strong communication and interpersonal abilities. Excellent problem-solving skills with attention to detail. Ability to manage multiple tasks efficiently in a fast-paced environment. Job Type: Full-time Location: In-person, based in India Benefits: Internet reimbursement Leave encashment PF Commission pay Joining bonus Performance bonus Schedule: Day shift Supplemental Pay: Commission pay Joining bonus Performance bonus Education: Bachelor's (Required) Experience: Customer support: 1 year (Preferred) Total work: 2 TO 6 years (Required) If you are passionate about helping students and have the right qualifications and experience, we encourage you to apply and join our team at Yes Germany!

Job Summary We are seeking a highly skilled Sr. Developer with 6 to 9 years of experience to join our team. The ideal candidate will have expertise in Google Vertex AI ML Ops Docker AI & ML Concepts Machine Learning Artificial Intelligence Google Cloud-Machine Learning Kubernetes Terraform and GIT. This role is based in our office and operates during day shifts. No travel is required. Responsibilities Lead the development and deployment of machine learning models using Google Vertex AI and other AI & ML tools. Oversee the implementation of ML Ops practices to ensure the smooth operation and maintenance of machine learning models. Provide expertise in Docker to containerize applications and manage their deployment. Utilize advanced AI & ML concepts to develop innovative solutions that meet business needs. Implement machine learning algorithms and models to solve complex problems and improve decision-making processes. Collaborate with cross-functional teams to integrate machine learning solutions into existing systems. Manage and optimize Google Cloud-Machine Learning resources for efficient model training and deployment. Use Kubernetes for orchestrating containerized applications and ensuring their scalability and reliability. Apply Terraform for infrastructure as code to automate the provisioning and management of cloud resources. Utilize GIT for version control and collaboration on code development. Ensure the quality and performance of machine learning models through rigorous testing and validation. Stay updated with the latest advancements in AI & ML technologies and incorporate them into the development process. Contribute to the continuous improvement of development processes and best practices. Qualifications Must have strong experience with Google Vertex AI and ML Ops. Must be proficient in Docker for containerization and deployment. Must have a deep understanding of AI & ML concepts and their practical applications. Must have hands-on experience with machine learning and artificial intelligence. Must be skilled in Google Cloud-Machine Learning for model training and deployment. Must have experience with Kubernetes for container orchestration. Must be proficient in Terraform for infrastructure as code. Must have experience with GIT for version control. Nice to have experience in integrating machine learning solutions into existing systems. Nice to have experience in collaborating with cross-functional teams. Nice to have experience in staying updated with the latest AI & ML advancements. Certifications Required Google Cloud Professional Machine Learning Engineer Certified Kubernetes Administrator (CKA) Docker Certified Associate

Job Summary We are seeking a highly skilled Sr. Developer with 6 to 9 years of experience to join our team. The ideal candidate will have expertise in Google Vertex AI ML Ops Docker AI & ML Concepts Machine Learning Artificial Intelligence Google Cloud-Machine Learning Kubernetes Terraform and GIT. This role is based in our office and operates during day shifts. No travel is required. Responsibilities Lead the development and deployment of machine learning models using Google Vertex AI and other AI & ML tools. Oversee the implementation of ML Ops practices to ensure the smooth operation and maintenance of machine learning models. Provide expertise in Docker to containerize applications and manage their deployment. Utilize advanced AI & ML concepts to develop innovative solutions that meet business needs. Implement machine learning algorithms and models to solve complex problems and improve decision-making processes. Collaborate with cross-functional teams to integrate machine learning solutions into existing systems. Manage and optimize Google Cloud-Machine Learning resources for efficient model training and deployment. Use Kubernetes for orchestrating containerized applications and ensuring their scalability and reliability. Apply Terraform for infrastructure as code to automate the provisioning and management of cloud resources. Utilize GIT for version control and collaboration on code development. Ensure the quality and performance of machine learning models through rigorous testing and validation. Stay updated with the latest advancements in AI & ML technologies and incorporate them into the development process. Contribute to the continuous improvement of development processes and best practices. Qualifications Must have strong experience with Google Vertex AI and ML Ops. Must be proficient in Docker for containerization and deployment. Must have a deep understanding of AI & ML concepts and their practical applications. Must have hands-on experience with machine learning and artificial intelligence. Must be skilled in Google Cloud-Machine Learning for model training and deployment. Must have experience with Kubernetes for container orchestration. Must be proficient in Terraform for infrastructure as code. Must have experience with GIT for version control. Nice to have experience in integrating machine learning solutions into existing systems. Nice to have experience in collaborating with cross-functional teams. Nice to have experience in staying updated with the latest AI & ML advancements. Certifications Required Google Cloud Professional Machine Learning Engineer Certified Kubernetes Administrator (CKA) Docker Certified Associate

Knowledge: • Excellent domain expertise and process knowledge about RCM for Hospital facility/Physician. • Understanding of Facility hospital verses Physician coding with indepth knowledge of the specialties - E&M-IP/OP. • Knowledge of EM – IP/OP, APC for optimizing the reimbursement and element of UHDDS and guidelines, Level of service determination with emphasis on Physical Examination & Medical Decision Making in Documentation guidelines, hospital E&M coding - initial/subsequent visit • Good knowledge of Human Anatomy, Physiology, Pathophysiology, Pharmacology, Diagnostic Studies, Conservative and Surgical Treatments. Understanding of Operative Reports and other report types with documentation requirements. • Aware of consequences of risky practices like up-coding and down-coding, Fraud and abuse, inflated documentation, HIPAA and CLIA rules mandating claim transmission. Responsibilities • Will be responsible for supervising and managing a team of 100+ QAs • Create an inspiring team environment with an open communication culture • Design QA capacity planning as per project requirement • Delegate tasks and set deadlines • Manage Quality of OP (ED/EM/SDS/ANC/OBV), ProFee Surgery & EM, and IP DRG projects • Quality control as per client SLA • Ensure effective implementation of organization’s Quality Management System • Monitor team performance and report on metrics • Performing random audit of auditor • Perform RCA on audits observations. Identify knowledge gaps and develop an action plan with quality leads and operation managers • Discover training needs and provide coaching to QAs • Listen to team members’ feedback and resolve any issues or conflicts • Recognize high performance and reward accomplishments • Encourage creativity and business improvement ideas • Suggest and organize team building activities • Identify improvement opportunities and initiate action plans for improvement

Excellent domain expertise and process knowledge about RCM for Hospital facility/Physician. • Understanding of Facility hospital verses Physician coding with indepth knowledge of the specialties - E&M-IP/OP. • Knowledge of EM – IP/OP, APC for optimizing the reimbursement and element of UHDDS and guidelines, Level of service determination with emphasis on Physical Examination & Medical Decision Making in Documentation guidelines, hospital E&M coding - initial/subsequent visit • Good knowledge of Human Anatomy, Physiology, Pathophysiology, Pharmacology, Diagnostic Studies, Conservative and Surgical Treatments. Understanding of Operative Reports and other report types with documentation requirements. • Aware of consequences of risky practices like up-coding and down-coding, Fraud and abuse, inflated documentation, HIPAA and CLIA rules mandating claim transmission. Responsibilities • Will be responsible for supervising and managing a team of 100+ QAs • Create an inspiring team environment with an open communication culture • Design QA capacity planning as per project requirement • Delegate tasks and set deadlines • Manage Quality of OP (ED/EM/SDS/ANC/OBV), ProFee Surgery & EM, and IP DRG projects • Quality control as per client SLA • Ensure effective implementation of organization’s Quality Management System • Monitor team performance and report on metrics • Performing random audit of auditor • Perform RCA on audits observations. Identify knowledge gaps and develop an action plan with quality leads and operation managers • Discover training needs and provide coaching to QAs • Listen to team members’ feedback and resolve any issues or conflicts • Recognize high performance and reward accomplishments • Encourage creativity and business improvement ideas • Suggest and organize team building activities • Identify improvement opportunities and initiate action plans for improvement

Role Responsible for designing and managing org wide training and capability building programs. DO Strategize, implement, and manage capability building programs that adhere to organizational objectives Work closely with cross-functional teams to plan and develop scope, deliverables, required resources, work plan, budget, and timing for new and existing initiatives. Manage program keeping optimal return-on-investment in mind Manage vendors and procurement processes for capability building programs. Manage stakeholders and be accountable for delivering against established business goals/objectives Plan and control deadlines, budgets and activities. Work with other program managers to identify risks and opportunities across different programs offered by TT Analyze, evaluate, and overcome program risks, and produce program reports for management and stakeholders Mandatory Skills: Training (Ops). Experience3-5 Years.

Role Purpose The role incumbent is focused on implementation of roadmaps for business process analysis, data analysis, diagnosis of gaps, business requirements & functional definitions, best practices application, meeting facilitation, and contributes to project planning. Consultants are expected to contribute to solution building for the client & practice. The role holder can handle higher scale and complexity compared to a Consultant profile and is more proactive in client interactions. Do Assumes responsibilities as the main client contact leading engagement w/ 10-20% support from Consulting & Client Partners. Develops, assesses, and validates a client’s business strategy, including industry and competitive positioning and strategic direction Develops solutions and services to suit client’s business strategy Estimates scope and liability for delivery of the end product/solution Seeks opportunities to develop revenue in existing and new areas Leads an engagement and oversees others’ contributions at a customer end, such that customer expectations are met or exceeded. Drives Proposal creation and presales activities for the engagement; new accounts Contributes towards the development of practice policies, procedures, frameworks etc. Guides less experienced team members in delivering solutions. Leads efforts towards building go-to-market/ off the shelf / point solutions and process smethodologies for reuse Creates reusable IP from managed projects Mandatory Skills: Telecom BSS NextGen Ops. Experience8-10 Years.

Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally Deliver No. Performance Parameter Measure 1. Continuous Integration, Deployment & Monitoring of Software 100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan 2. Quality & CSAT On-Time Delivery, Manage software, Troubleshoot queries, Customer experience, completion of assigned certifications for skill upgradation 3. MIS & Reporting 100% on time MIS & report generation Mandatory Skills: Network AI Ops AI Engineering. Experience3-5 Years.

Role Purpose The purpose of the role is to lead various automation initiatives pertaining to strategic accounts in a BU ensuring better client engagement Do 1. Lead automation roadmaps and strategies for various BUs Ensure complete understanding of requirements needed to implement automation of various accounts in BUs Do shortlisting of accounts depending upon the size of account and their ability to accommodate maturity Drive automation maturity in the shortlisted accounts to the next level Align the customers by showcasing Wipro’s capability to drive automation and ROI achievement for the customer Ensure contractual commitments for a particular project are met by understanding the scope and requirements Ensure the desired software and infrastructures are implemented required for automation Ensure scalable standards of dashboard and process support system for active automation monitoring Develop and review the Account Automation Plans for each account in consultation with the account partners and delivery teams Review the automation projects on progress and resolves complex escalations related to operations, production, quality control, schedules and maintenance Come up with solution of the problems regarding automation persistent in development unit Manage the appropriate level of access control to protect export controlled, proprietary, and sensitive project information Periodically review the project status completion vis-a vis the project plan and ensure successful roll out Review the upcoming automation trends, technologies and ways of working and identify the capability gap within the team Responsible to maintain customer relationships and derive maximum customer references to ensure business continuity Receive feedback from the customers and align resources internally to close all the gaps Deliver No. Performance Parameter Measure 1. Client Engagement CSAT, Customer reference, Customer Solutions, mean time to resolve customer issues (MMT reducing trend) 2. BOT implementation Work done by the bots for platform/non platform accounts, No. of platform accounts per DU Mandatory Skills: AI ML Ops Infrastructure. Experience5-8 Years.

Mandatory Skills: WFM (Ops). Experience1-3 Years.

Job Area: Engineering Group, Engineering Group > Software Engineering General Summary: Having multiple positions for Engineer / Senior Engineer / Lead Engineer and Staff & Senior Staff Engineer. For Engineer Title (1-5 years) - Strong C++ is good to have. Graphics Domain is not mandatory Experience in Graphics APIs - any of DX11/DX12/Vulkan .Looking for a developer with strong design experience with OOPS, & C++ development experience. Hands-on experience with Game development, experience with Unreal Engine 5, GPU based rendering techniques.Prefer prior development experience in implementing/supporting Graphics driver for standards (Direct3D, Vulkan, OpenCL). Strong debugging skills would also be preferredWill work with GPU Software & Hardware teams, and ISVs to develop/support compliant and optimized Graphics drivers for Adreno GPUs for a competitive edge.Prefer prior experience with understanding the graphics rendering pipeline, APIs Inter-Op, and other Multimedia IPs.Performance profiling experience in DirectX/Vulkan games is preferred. Minimum Qualifications: Bachelor's degree in Engineering, Information Systems, Computer Science, or related field. Applicants Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries). Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law. To all Staffing and Recruiting Agencies Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications. If you would like more information about this role, please contact Qualcomm Careers.