Job
Description
Hi, Greetings From KMI Business Technologies Pvt. Ltd. We are currently looking to hire an experienced and Dynamic Person for the Service Engineer role in our organization, and based on your impressive profile, I believe you could be a great fit for this position, its based out at Belgarm/Bangalore/Mumbai/Punjab/Rajasthan Location, Please find the attached the Job Description, also kindly fill the below details and send it across so that we can take it further. Job Description for Service EngineerRole/Job Responsibilities: To ensure timely Installation, repairing, preventive maintenance of Printer, Laser Printer, MFDs as per the specific / defined need of the customer and order. To control and monitor the consumption of spares parts, consumables like drum, toner to achieve the gross margin target on monthly basis Achieve and maintain response time, down time, minimum first-time fix, same day fix, quality calls, Productivity, gross margin, customer satisfaction, billing revenue, contract penetration etc. Capable to handle the team of service engineers if required. Generate revenue through AMC contracts Color printing knowledge preferable. Troubleshooting/maintenance of colour printer would be added advantage. Configuration of colour printer to local area network. Troubleshooting LAN and basic IT problem related for colour printer. (IT skills/CNE/networking skills preferred) Outrageous capabilities to give demo for B/W & colour printers. Take the feedback from the client & take advice from seniors for better output to keep the high reputation of the company & better customer satisfaction. Technically satisfy the client and co-operate with the seniors for continuous improvement. Planning & implementation of service standard as per the requirement of field and company. Maintaining strong relationship with customers, & ensuring high customer satisfaction. Teamwork skills, proven ability to influence cross functional team. Designation: Sr. Service RoleQualification: BE / Diploma (Electrical / Mechanical) Department: ServiceJob Location: Chennai/ Mumbai/Bangalore/Rajasthan/Delhi. Experience: Minimum of 5 yearsIndustry Type: IT Services & Consulting Employment Type: Full Time, Permanent Working days: Monday to Saturday About KMI: Office Automation & IT Industry.KMI Business Technology is a Mumbai based national distributor for Konica Minolta Multi-Function Copiers in India. It is an innovative company that continuously delivers inspiring products and services in the field of business imaging, and leads the market through advanced digital technologies and enhanced reliability. It also specializes in document management systems and color solutions Specialties. Dealing into photocopy Machines, Production Printers, Office Printers, Spare Parts, Interactive White Boards and Projectors. Interested Candidates please share your profile on the below details: Total Experience: Relevant Experience: Experience in Photo Copier/Production Printer Servicing: No. Team members Handled: Current Location: Current CTC: Expected CTC: Notice Period: Reason for Change: Looking forward for your response. Thanks & Regards, Rudhrika Bhatt Assistant Manager HR 1008 Dalamal House, Nariman Point, Mumbai 400 021, E-Mail: Rudhrika.bhatt@kmi.co.in
