8 Xerox Jobs

office hours 9.30am to 7.00pm, Assisting staff, Office cleaning, Perform other duties as assigned, other Banking related work, delivering documents, two wheeler is necessary (travel expense will be given)

MAHENDRA JEWELLERS is looking for Office Boy to join our dynamic team and embark on a rewarding career journey. An office boy is responsible for providing general support services in an office environment This may include making photocopies, distributing documents, answering and forwarding phone calls, and performing various administrative tasks such as filing, data entry, and scanning documents The office boy may also be responsible for maintaining office equipment, such as photocopiers and printers, and ensuring that office supplies are well-stocked Updating appointment calendars, creating travel vouchers, performing word processing, basic bookkeeping, and filing Should be honest, respectful, and trustworthy

Role & responsibilities Responsible for business development and will be accountable to add new customers by understanding the needs and requirements. Responsible for achieving Sales targets. Generate new inquiries - Offer product details and prices, connect with Inside Sales Team/ Field sales executives / dealers / distributors. Coordinating complete sales activities within and outside the company. Providing technical support to other sales executives. Lead, mentor, and coach a team of at least 5 Sales Executives to achieve individual and team targets. Provide guidance, support, and training as needed to enhance the team's performance. Offer service to existing customers and help grow their business Coordinating with various departments within the company to ensure that the customer is best served. Contributes to team effort by accomplishing related results as needed. Maintain documentation and communicate the same to Stakeholders by recording customer queries and details Requirements & Skills Strong knowledge of Printing & IT Peripherals industry Bachelor's degree in related field. Strong organizational and time-management skills. Ability to work independently and as part of a team. Excellent communication and interpersonal skills. Ability to work independently and collaborate effectively within a team. Willingness to travel frequently and adapt to a flexible work schedule. Preferred candidate profile

Hi, We are hiring for Leading ITES Company for Service Desk - Command Center Profile. Location- Bangalore Please go through the JD and we will get back to the relevant profiles. Roles and Responsibilities : Opens, logs, prioritizes, assigns, and closes calls logged in the IT SD Asks the Customer End User for all relevant information concerning the call made or issue reported by the Customer End User Attempts to resolve the defined inquiries while on the telephone, to meet the agreed upon Service Level for First Call Resolution Routes the enquiries to Resolver Groups as appropriate Re-routes misdirected calls Escalates tickets which have not been resolved by SD, in accordance with Customer escalation procedures Provides status and updates on tickets to authorized users Reopens Ticket / Creates new ticket to follow up if the user indicates that the inquiry was not resolved to their satisfaction Makes recommendations for updates to the KB database Adherence to policies and procedures, closure of open calls after resolution. Requirements: Able to handle Calls, Emails, Chats & Web tickets and should be willing to work in 24*7 shift environment Basic understanding of inter-relationship of software, hardware and communications Hardware trouble shooting skills Printer and Network issues Experience in PC Hardware configuration Experience supporting LANs, PC operating systems and desktop software Experience using a variety of PC software including Microsoft Office Suite, Knowledge and understanding of end user requirements Strong customer service orientation Self-Starter Good listening skills & Ability to analyze and solve technical problems Strong problem analysis, resolution, and writing skills Good interpersonal and communication skills Analytical skills excellent spoken and written communication skills Mandatory Language Skill : Prior SD experience and excellent English speaking skills. To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Bangalore Search : Job Code # 29

Hi, We are hiring for Leading ITES Company for Service Desk - Command Center Profile. Location- Bangalore Please go through the JD and we will get back to the relevant profiles. Roles and Responsibilities Opens, logs, prioritizes, assigns, and closes calls logged in the IT SD Asks the Customer End User for all relevant information concerning the call made or issue reported by the Customer End User Attempts to resolve the defined inquiries while on the telephone, to meet the agreed upon Service Level for First Call Resolution Routes the enquiries to Resolver Groups as appropriate Re-routes misdirected calls Escalates tickets which have not been resolved by SD, in accordance with Customer escalation procedures Provides status and updates on tickets to authorized users Reopens Ticket / Creates new ticket to follow up if the user indicates that the inquiry was not resolved to their satisfaction Makes recommendations for updates to the KB database Adherence to policies and procedures, closure of open calls after resolution. Requirements: Able to handle Calls, Emails, Chats & Web tickets and should be willing to work in 24*7 shift environment Basic understanding of inter-relationship of software, hardware and communications Hardware trouble shooting skills Printer and Network issues Experience in PC Hardware configuration Experience supporting LANs, PC operating systems and desktop software Experience using a variety of PC software including Microsoft Office Suite, Knowledge and understanding of end user requirements Strong customer service orientation Self-Starter Good listening skills & Ability to analyze and solve technical problems Strong problem analysis, resolution, and writing skills Good interpersonal and communication skills Analytical skills excellent spoken and written communication skills Mandatory Language Skill : Prior SD experience and excellent English speaking skills. To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Bangalore Search : Job Code # 29

Service Owner / Delivery Manager Print job tracking, print auditing tools & secure print release. Ricoh Streamline, Secure Printing, HP Print Management, Canon, Kyocera, Xerox , SAP & label printing awareness (Intune), SCCM, or VMware Workspace ONE. Required Candidate profile Service Owner or Service Delivery Manager SNMP, IPP, LPD/LPR, and AirPrint. MDM and EMM remote printing support. ServiceNow, Splunk, ITSM tools for incident management.

The person in this role will have to attend to incoming call and make outgoing call for sales or service activities of the company. Should be able to handle call logging with other duties as assigned form time to time. Should be from Industries like Photocopier / Printer / Duplicators. Roles & Responsibilities Outbound Calls: 1. Lead Generation: Identifying and contacting potential customers to generate leads. 2. Product/Service Promotion: Explaining the benefits of products or services to potential clients. 3. Building Relationships: Establishing rapport with customers to understand their needs and build trust. 4. Generating Sales: Persuading customers to make a purchase or schedule an appointment. Inbound Calls: 1. Answering Inquiries: Responding to customer and raising support ticket in system. 2. Providing Customer Service: Offering excellent customer service and ensuring customer satisfaction. General Responsibilities: 1. Keeping detailed records of customer interactions, including notes and follow-up actions. 2. Updating customer information in system and ensuring data accuracy. 3. Following Scripts and Procedures: Adhering to company protocols and using provided scripts effectively. 4. Staying Updated: Keeping current with product knowledge and company policies. 5. Collaborating with Teams: Working effectively with marketing team to achieve common goals. 6. Handling Objections and Concerns: Professionally addressing customer objections and concerns. 7. Following Up on Leads: Nurturing leads and moving them through the sales funnel. Experience required 1. Graduate with minimum 1 Year Experience 2. Operation knowledge of MS Word, Excel, Power Point 3. Should know English and Hindi as spoken language 4. Should be ready to join Immediately Perks and benefits : Salary as per Experience

We Are Hiring For Service Desk Role With Leading IT Company. Role purpose : Resolve End Users infra issues when they seek help from IT help desk through various mediums like calls , web, chat and Service Requests Roles and Responsibilities Opens, logs, prioritizes, assigns, and closes calls logged in the IT SD Asks the Customer End User for all relevant information concerning the call made or issue reported by the Customer End User Attempts to resolve the defined inquiries while on the telephone, to meet the agreed upon Service Level for First Call Resolution Routes the enquiries to Resolver Groups as appropriate Re-routes misdirected calls Escalates tickets which have not been resolved by SD, in accordance with Customer escalation procedures Provides status and updates on tickets to authorized users Reopens Ticket / Creates new ticket to follow up if the user indicates that the inquiry was not resolved to their satisfaction Makes recommendations for updates to the KB database Adherence to policies and procedures, closure of open calls after resolution. Desired Candidate Profile 1-6 Yrs of experience in Service Desk/Technical Support - L1/L2/Desktop Support Able to handle Calls, Emails, Chats & Web tickets and should be willing to work in 24*7 shift environment Basic understanding of inter-relationship of software, hardware and communications Hardware trouble shooting skills Printer and Network issues Experience in PC Hardware configuration Experience supporting LANs, PC operating systems and desktop software Experience using a variety of PC software including Microsoft Office Suite, Knowledge and understanding of end user requirements Strong customer service orientation Self-Starter Good listening skills & Ability to analyze and solve technical problems Strong problem analysis, resolution, and writing skills Good interpersonal and communication skills Analytical skills excellent spoken and written communication skills Mandatory Language Skill: Prior SD experience and excellent English speaking skills To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Chennai Search : Service Desk Chennai (Job Code # 28)