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Operations Team Lead

Operations Team Lead

0 years

0 Lacs

Lucknow Uttar Pradesh India

Posted:1 month ago| Platform:

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Skills Required

drive leadership communication

Work Mode

On-site

Job Type

Full Time

Job Description

Teleperformance is Hiring: Team Lead - Operations Location- Lucknow We’re on the hunt for a motivated Team Lead to drive performance, elevate customer satisfaction, and make an impact! Role Highlights: Lead & coach a team to exceed KPIs (AHT, CSAT, FCR) Monitor performance & ensure top-tier quality Mentor & develop future stars Collaborate with clients & deliver results What We’re Looking For: 3-6 years in BPO (1-2 years as a TL) Strong leadership, communication & problem-solving skills Show more Show less

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Operations Team Lead