Operations Team Lead

Company Description

MedDirect Services Private Limited offers a range of specialized services including multilingual BPO support, global cold chain logistics through MedDirect Logistics, and business consultation services under MedDirect Business Solutions. We are committed to delivering high-quality solutions tailored to meet the unique needs of our clients across various sectors.

Role Description

This is a full-time on-site role for an Operations Team Lead - Outbound Sales, located in Banjara Hills. The Operations Team Lead will be responsible for overseeing daily outbound sales operations, managing and mentoring the sales team, ensuring customer satisfaction, and maintaining communication and coordination among team members. The role involves analytical tasks to monitor and boost sales performance, manage operational processes, and achieve business targets.

Qualifications

• Strong Operations Management and People Management skills
• Excellent Customer Satisfaction and Communication skills
• Advanced Analytical and Excel skills
• Ability to lead and develop a team effectively
• Prior experience in a similar role is preferred