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Jobs in bengaluru
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ANZ
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Operations Support Officer

Operations Support Officer

0 - 6 years

|

2 - 8 Lacs

Posted:2 weeks ago| Platform:

Apply

Skills Required

training operational risk focus process improvement banking forecasting operations financial services auditing recruitment

Work Mode

Work from Office

Job Type

Full Time

Job Description

Manage and monitor the processing of daily requests in accordance with Bank policies/procedures and customer instructions
Proactively identify gaps in the process and place internal controls to mitigate any operational risk
Regularly review processing effectiveness and implement improved processes
Forecasting and Planning Volumes and Productivity
Focus on effective management of outstanding items
Monitors progress on outstanding matters
Mitigate risk to improve audit ratings
Deal with production related issues raised by staff
Efficient use of resources and turnaround times for key deliverables
Take responsibility for keeping the team informed on policy / procedural / operational / training issues
Exhibits high levels of process knowledge spread across.

What will you bring

To grow and be successful in this role, you will ideally bring the following:

Concern for Quality and Standards
Results Orientation
Customer Focus, Coaching and Training
Succeeding Through Collaboration
Problem solving
Planning and Coordinating

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