Operations Support

Who can Apply?

• Students in final semester or recent pass out of BE/B.Tech, BBA/MBA (Operations), BCA, MCA
• Strong communication skills (verbal & written).
• Proficient in Microsoft Word, Excel, and Google Maps.
• Active problem-solving ability and decision-making skills.
• Analytical mindset for handling data and reports.

Roles & Responsibilities:

• Manage customer complaints and ensure timely resolution.
• Prepare regular reports and perform data analysis for performance tracking and improvement.
• Assist Billing & Receivables team in payment follow-ups.
• Provide support to the operations (OPS) team
• Field Technician (FT) bills verification.
• FT attendance, tracking, and next-day planning.
• ODI sheet preparation and fault follow-ups with customers.
• Monitor operational metrics and flags
• Overlooked faults.

Perks & Learning Opportunities:

• Hands-on exposure to core operations and field management.
• Practical understanding of scheduling and customer service in real-time environments.
• Opportunity to collaborate with billing, field, and planning teams.
• Job offer as per performance & requirement after completion of 1 year

Job Types: Full-time, Internship
Contract length: 12 months

Pay: ₹9,000.00 - ₹10,000.00 per month

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus

Education:

• Bachelor's (Preferred)

Location:

• Mohali, Punjab (Preferred)

Work Location: In person

Application Deadline: 25/07/2025
Expected Start Date: 01/08/2025